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Update text-analytics-user-scenarios.md
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articles/cognitive-services/text-analytics/text-analytics-user-scenarios.md

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@@ -24,7 +24,7 @@ Draw insights from customer and employee survey results by processing the raw te
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## Analyze recorded inbound customer calls​
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Extract insights from customer services calls using Text to Speech, Sentiment Analysis, and Key Phrase Extraction. Display the results in Power BI dashboard or a portal to better understand customers, highlight customer service trends, and drive customer engagement.​ Send API requests as a batch for reporting, or in real-time for intervention. See the sample code [on Github](https://github.com/rlagh2/callcenteranalytics).​
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Extract insights from customer services calls using Text to Speech, Sentiment Analysis, and Key Phrase Extraction. Display the results in Power BI dashboard or a portal to better understand customers, highlight customer service trends, and drive customer engagement.​ Send API requests as a batch for reporting, or in real-time for intervention. See the sample code [on GitHub](https://github.com/rlagh2/callcenteranalytics).​
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![An image describing how to automate getting insights from customer service calls using sentiment analysis](media/use-cases/azure-inbound.svg)
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