-The implementation of end-of-call survey logs represents an augmented functionality within ACS (Azure Communication Services), enabling Contoso to submit surveys to gather customers' subjective feedback on their calling experience. This approach aims to supplement the assessment of call quality beyond objective metrics such as audio and video bitrate, jitter, and latency, which may not fully capture whether a customer had a satisfactory or unsatisfactory experience. By leveraging Azure logs to publish and examine survey data, Contoso gains insights for analysis and identification of areas that require improvement. These survey results serve as a valuable resource for Azure Communication Services to continuously monitor and enhance quality and reliability. For more details about [End of call survey](./././communication-services/concepts/voice-video-calling/end-of-call-survey-concept)
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