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Copy file name to clipboardExpand all lines: articles/storage/files/storage-troubleshoot-windows-file-connection-problems.md
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@@ -4,7 +4,7 @@ description: Troubleshoot problems with SMB Azure file shares in Windows. See co
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author: khdownie
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ms.service: storage
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ms.topic: troubleshooting
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ms.date: 09/09/2022
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ms.date: 09/28/2022
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ms.author: kendownie
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ms.subservice: files
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ms.custom: devx-track-azurepowershell
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### Self diagnostics steps
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First, make sure that you have followed through all four steps to [enable Azure Files AD Authentication](./storage-files-identity-auth-active-directory-enable.md).
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Second, try [mounting Azure file share with storage account key](./storage-how-to-use-files-windows.md). If you failed to mount, download [`AzFileDiagnostics`](https://github.com/Azure-Samples/azure-files-samples/tree/master/AzFileDiagnostics/Windows) to help you validate the client running environment, detect the incompatible client configuration which would cause access failure for Azure Files, give prescriptive guidance on self-fix and collect the diagnostics traces.
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Second, try [mounting Azure file share with storage account key](./storage-how-to-use-files-windows.md). If the share fails to mount, download [`AzFileDiagnostics`](https://github.com/Azure-Samples/azure-files-samples/tree/master/AzFileDiagnostics/Windows) to help you validate the client running environment, detect the incompatible client configuration which would cause access failure for Azure Files, give prescriptive guidance on self-fix, and collect the diagnostics traces.
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Third, you can run the Debug-AzStorageAccountAuth cmdlet to conduct a set of basic checks on your AD configuration with the logged on AD user. This cmdlet is supported on [AzFilesHybrid v0.1.2+ version](https://github.com/Azure-Samples/azure-files-samples/releases). You need to run this cmdlet with an AD user that has owner permission on the target storage account.
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Third, you can run the `Debug-AzStorageAccountAuth` cmdlet to conduct a set of basic checks on your AD configuration with the logged on AD user. This cmdlet is supported on [AzFilesHybrid v0.1.2+ version](https://github.com/Azure-Samples/azure-files-samples/releases). You need to run this cmdlet with an AD user that has owner permission on the target storage account.
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## Azure Files on-premises AD DS Authentication support for AES-256 Kerberos encryption
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Azure Files supports AES-256 Kerberos encryption for AD DS authentication with the [AzFilesHybrid module v0.2.2](https://github.com/Azure-Samples/azure-files-samples/releases). AES-256 is the recommended authentication method. If you have enabled AD DS authentication with a module version lower than v0.2.2, you will need to download the latest AzFilesHybrid module (v0.2.2+) and run the PowerShell below. If you have not enabled AD DS authentication on your storage account yet, you can follow this [guidance](./storage-files-identity-ad-ds-enable.md#option-one-recommended-use-azfileshybrid-powershell-module) for enablement.
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Azure Files supports AES-256 Kerberos encryption for AD DS authentication beginning with the AzFilesHybrid module v0.2.2. AES-256 is the recommended authentication method. If you've enabled AD DS authentication with a module version lower than v0.2.2, you'll need to [download the latest AzFilesHybrid module](https://github.com/Azure-Samples/azure-files-samples/releases) and run the PowerShell below. If you have not enabled AD DS authentication on your storage account yet, follow this [guidance](./storage-files-identity-ad-ds-enable.md#option-one-recommended-use-azfileshybrid-powershell-module) for enablement.
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