Merge pull request #291773 from dbasantes/main

Update opt-out-api-concept.md

Author: prmerger-automator[bot]

articles/communication-services/concepts/sms/opt-out-api-concept.md

@@ -13,7 +13,7 @@ ms.subservice: sms
 ---
 # Opt-Out management overview
 The Opt-Out Management API enables you to manage opt-out requests for SMS messages. It provides a self-service platform for businesses to handle opt-out requests, ensuring compliance with regulations and protecting customer privacy.
-Currently, opt-out handling includes configuring responses to mandatory opt-out keywords, such as STOP/START/HELP and others. The responses are stored and the list of opted-out numbers is maintained in the Azure Communication Services Opt-Out database. This database management is automatic.
+Currently, opt-out handling includes configuring responses to mandatory opt-out keywords, such as STOP/START/HELP and others. The responses to these keywords are stored as part of program/campaign brief. The list of opted-out numbers is maintained in the Azure Communication Services Opt-Out database. This database management is automatic.
 The Opt-Out database contains entries added when a recipient sends an opt-out keyword. An entry includes the fields: Sender, Recipient, and Country. If a recipient opts back in, the corresponding entry is deleted.
 To learn more about how opt-out is handled at Azure Communication Services, read our [FAQ](https://learn.microsoft.com/azure/communication-services/concepts/sms/sms-faq#how-does-azure-communication-services-handle-opt-outs-for-short-codes.md) page. 
 
@@ -22,7 +22,7 @@ We're extending opt-out management by enabling you to manage the Opt-Out databas
 Key features include:
 
 - **Maintaining an Opt-Out List:** The API maintains a centralized list of opt-out requests, enabling businesses to easily add, remove, and check individuals opting out of SMS communications.
-- **Enforcing Opt-Out Preferences:** The API integrates with the opt-out list to ensure that preferences are respected. No SMS messages should be sent to individuals who opt out.
+- **Enforcing Opt-Out Preferences:** The API integrates with the opt-out list to ensure that preferences are respected. No SMS messages will be delivered to individuals who opt out.
 
 ## Next steps