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Copy file name to clipboardExpand all lines: articles/site-recovery/azure-to-azure-troubleshoot-errors.md
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# Troubleshoot Azure-to-Azure VM replication errors
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This article describes how to troubleshoot common errors in Azure Site Recovery during replication and recovery of Azure virtual machines (VMs) from one region to another. For more information about supported configurations, see the [support matrix for replicating Azure VMs](azure-to-azure-support-matrix.md).
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This article describes how to troubleshoot common errors in Azure Site Recovery during replication and recovery of Azure virtual machines (VM) from one region to another. For more information about supported configurations, see the [support matrix for replicating Azure VMs](azure-to-azure-support-matrix.md).
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-rw-r--r-- 1 root root 1774 Jan 8 09:52 b204d74a.0
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```
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## Outbound connectivity for Site Recovery URLs or IP ranges (error code 151037 or 151072)
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## Outbound URLs or IP ranges (error code 151037 or 151072)
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For Site Recovery replication to work, outbound connectivity to specific URLs is required from the VM. If your VM is behind a firewall or uses network security group (NSG) rules to control outbound connectivity, you might face one of these issues. While we continue to support outbound access via URLs, using an allow list of IP ranges is no longer supported.
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### Issue 1: Failed to register Azure virtual machine with Site Recovery (151195)
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### Issue 1: Failed to register Azure VM with Site Recovery (151195)
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#### Possible causes
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If you're using Azure Network Security Group (NSG) rules/firewall proxy to control outbound network connectivity on the VM, ensure that you use service tags. We no longer support using an allow list of IP addresses via NSGs for Azure Site Recovery.
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### Issue 4: Azure to Azure replication failed when the network traffic goes through on-premises proxy server (151072)
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### Issue 4: Replication fails when network traffic uses on-premises proxy server (151072)
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#### Possible cause
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To specify the [required URLs](azure-to-azure-about-networking.md#outbound-connectivity-for-urls) or the [required IP ranges](azure-to-azure-about-networking.md#outbound-connectivity-using-service-tags), follow the guidance in [About networking in Azure to Azure replication](azure-to-azure-about-networking.md).
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## Disk not found in the machine (error code 150039)
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## Disk not found in VM (error code 150039)
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A new disk attached to the VM must be initialized. If the disk isn't found, the following message is displayed:
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If the problem persists, contact support.
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## One or more disks are available for protection (error code 153039)
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## Multiple disks available for protection (error code 153039)
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### Possible causes
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## Remove the virtual machine from the vault completed with information (error code 150225)
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## VM removed from vault completed with information (error code 150225)
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When Site Recovery protects the virtual machine, it creates links on the source virtual machine. When you remove the protection or disable replication, Site Recovery removes these links as a part of the cleanup job. If the virtual machine has a resource lock, the cleanup job gets completed with the information. The information says that the virtual machine has been removed from the Recovery Services vault, but that some of the stale links couldn't be cleaned up on the source machine.
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1. Run the script, _Cleanup-stale-asr-config-Azure-VM.ps1_. Provide the **Subscription ID**, **VM Resource Group**, and **VM name** as parameters.
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1. If you're prompted for Azure credentials, provide them. Then verify that the script runs without any failures.
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## Replication can't be enabled because of stale resource links on the VM (error code 150226)
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## Replication not enabled on VM with stale resources (error code 150226)
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### Possible causes
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1. Run the script, _Cleanup-stale-asr-config-Azure-VM.ps1_. Provide the **Subscription ID**, **VM Resource Group**, and **VM name** as parameters.
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1. If you're prompted for Azure credentials, provide them. Then verify that the script runs without any failures.
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## Unable to see the Azure VM or resource group for the selection in the enable replication job
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## Can't select VM or resource group in enable replication job
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### Issue 1: The resource group and source virtual machine are in different locations
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### Issue 1: The resource group and source VM are in different locations
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Site Recovery currently requires the source region resource group and virtual machines to be in the same location. If they aren't, you won't be able to find the virtual machine or resource group when you try to apply protection.
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1. Run the script, _Cleanup-stale-asr-config-Azure-VM.ps1_. Provide the **Subscription ID**, **VM Resource Group**, and **VM name** as parameters.
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1. If you're prompted for Azure credentials, provide them. Then verify that the script runs without any failures.
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## Unable to select a virtual machine for protection
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## Unable to select a VM for protection
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### Possible cause
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Go to **Virtual machines**>**Settings**>**Extensions** and check forany extensionsin a failed state. Uninstall any failed extension, and then try again to protect the virtual machine.
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## The VM's provisioning state isn't valid (error code 150019)
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## VM provisioning state isn't valid (error code 150019)
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To enable replication on the VM, its provisioning state must be **Succeeded**. Follow these steps to check the provisioning state:
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- If the **provisioningState** is **Failed**, contact support with details to troubleshoot.
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- If the **provisioningState** is **Updating**, another extension might be being deployed. Check whether there are any ongoing operations on the VM, waitfor them to finish, and then retry the failed Site Recovery job to enable replication.
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## Unable to select target VM (network selection tab is unavailable)
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## Unable to select target VM
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### Issue 1: Your VM is attached to a network that's already mapped to a target network
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### Issue 1: VM is attached to a network that's already mapped to a target network
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If the source VM is part of a virtual network, and another VM from the same virtual network is already mapped with a network in the target resource group, the network selection drop-down list box is unavailable (appears dimmed) by default.
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:::image type="content" source="./media/site-recovery-azure-to-azure-troubleshoot/unabletoselectnw.png" alt-text="Network selection list unavailable.":::
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### Issue 2: You previously protected the VM by using Site Recovery, and then you disabled the replication
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### Issue 2: You previously protected the VM and then you disabled the replication
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Disabling replication of a VM doesn't delete the network mapping. The mapping must be deleted from the Recovery Services vault where the VM was protected. Go to **Recovery Services vault** > **Site Recovery Infrastructure** > **Network Mapping**.
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Changing network mapping affects all protected VMs that use that same network mapping.
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## COM+ or Volume Shadow Copy Service error (error code 151025)
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## COM+ or VSS (error code 151025)
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When this error occurs, the following message is displayed:
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When the COM+ or Volume Shadow Copy Service (VSS) error occurs, the following message is displayed:
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```Output
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Site Recovery extension failed to install.
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Make sure that the disk size is within the supported size range, and then retry the operation.
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## Protection wasn't enabled because the GRUB configuration includes the device name instead of the UUID (error code 151126)
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## Protection not enabled when GRUB uses device name (error code 151126)
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### Possible causes
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1. Retry the protection.
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## Enable protection failed because the device mentioned in the GRUB configuration doesn't exist (error code 151124)
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If the LVM device doesn't exist, either create it or remove the corresponding parameters from the GRUB configuration files. Then, try again to enable protection.
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## A Site Recovery Mobility service update finished with warnings (error code 151083)
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## Mobility service update finished with warnings (error code 151083)
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The Site Recovery Mobility service has many components, one of which is called the filter driver. The filter driver is loaded into system memory only during system restart. Whenever a Mobility service update includes filter driver changes, the machine is updated but you still see a warning that some fixes require a restart. The warning appears because the filter driver fixes can take effect only when the new filter driver is loaded, which happens only during a restart.
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> Apart from the filter driver, the benefits of any other enhancements and fixes in the Mobility service update take effect without requiring a restart.
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## Protection couldn't be enabled because the replica managed disk already exists, without expected tags, in the target resource group (error code 150161)
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## Protection not enabled if replica managed disk exists
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This error occurs when the replica managed disk already exists, without expected tags, in the target resource group.
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