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---
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title: Understanding multimedia redirection on Azure Virtual Desktop - Azure
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description: An overview of multimedia redirection on Azure Virtual Desktop (preview).
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description: An overview of multimedia redirection on Azure Virtual Desktop.
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author: Heidilohr
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ms.topic: conceptual
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ms.date: 09/27/2022
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ms.date: 02/07/2023
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ms.author: helohr
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manager: femila
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---
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# Understanding multimedia redirection for Azure Virtual Desktop
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> [!IMPORTANT]
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> Multimedia redirection on Azure Virtual Desktop is currently in preview.
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> See the [Supplemental Terms of Use for Microsoft Azure Previews](https://azure.microsoft.com/support/legal/preview-supplemental-terms/) for legal terms that apply to Azure features that are in beta, preview, or otherwise not yet released into general availability.
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Multimedia redirection (MMR) gives you smooth video playback while watching videos in a browser in Azure Virtual Desktop. Multimedia redirection redirects the media content from Azure Virtual Desktop to your local machine for faster processing and rendering. Both Microsoft Edge and Google Chrome support this feature.
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> [!NOTE]
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> Multimedia redirection isn't supported on Azure Virtual Desktop for Microsoft 365 Government (GCC), GCC-High environments, and Microsoft 365 DoD.
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>
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> Multimedia redirection on Azure Virtual Desktop is only available for the [Windows Desktop client, version 1.2.3573 or later](/windows-server/remote/remote-desktop-services/clients/windowsdesktop-whatsnew). on Windows 11, Windows 10, or Windows 10 IoT Enterprise devices.
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>
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> The preview version of multimedia redirection for Azure Virtual Desktop has restricted playback to sites we've tested.
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> Multimedia redirection on Azure Virtual Desktop is only available for the [Windows Desktop client, version 1.2.3916 or later](/windows-server/remote/remote-desktop-services/clients/windowsdesktop-whatsnew). on Windows 11, Windows 10, or Windows 10 IoT Enterprise devices.
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## Websites that work with multimedia redirection
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- AWS Training
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- BBC
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- Big Think
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- Bleacher Report
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- Brightcove
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- CNBC
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- Coursera
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- LinkedIn Learning
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- Microsoft Learn
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- Microsoft Stream
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- NBC Sports
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- The New York Times
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- Pluralsight
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- Politico
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- Reddit
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- Reuters
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:::column-end:::
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:::column span="":::
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- Skillshare
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- The Guardian
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- Twitch
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- Twitter
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- Udemy
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- UMU
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- U.S. News
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- Vidazoo
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- Vimeo
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- The Wall Street Journal
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- Yahoo
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- Yammer
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- YouTube (including sites with embedded YouTube videos).
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You can use the icon to check the status of the extension by following the directions in [Check the extension status](multimedia-redirection.md#check-the-extension-status).
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## Support during public preview
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If you run into issues while using the public preview version of multimedia redirection, we recommend contacting [Microsoft Azure support](https://azure.microsoft.com/support/plans/).
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## Next steps
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To learn how to use this feature, see [Multimedia redirection for Azure Virtual Desktop (preview)](multimedia-redirection.md).
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To learn how to use this feature, see [Multimedia redirection for Azure Virtual Desktop](multimedia-redirection.md).
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To troubleshoot issues or view known issues, see [our troubleshooting article](troubleshoot-multimedia-redirection.md).
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title: Use multimedia redirection on Azure Virtual Desktop - Azure
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description: How to use multimedia redirection on Azure Virtual Desktop (preview).
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description: How to use multimedia redirection on Azure Virtual Desktop.
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author: dknappettmsft
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ms.topic: how-to
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ms.date: 09/27/2022
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ms.date: 02/07/2023
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ms.author: daknappe
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manager: femila
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---
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# Use multimedia redirection on Azure Virtual Desktop (preview)
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# Use multimedia redirection on Azure Virtual Desktop
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> [!IMPORTANT]
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> Multimedia redirection on Azure Virtual Desktop is currently in preview.
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> See the [Supplemental Terms of Use for Microsoft Azure Previews](https://azure.microsoft.com/support/legal/preview-supplemental-terms/) for legal terms that apply to Azure features that are in beta, preview, or otherwise not yet released into general availability.
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This article will show you how to use multimedia redirection (MMR) for Azure Virtual Desktop (preview) with Microsoft Edge or Google Chrome browsers. For more information about how multimedia redirection works, see [Understanding multimedia redirection for Azure Virtual Desktop](multimedia-redirection-intro.md).
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This article will show you how to use multimedia redirection (MMR) for Azure Virtual Desktop with Microsoft Edge or Google Chrome browsers. For more information about how multimedia redirection works, see [Understanding multimedia redirection for Azure Virtual Desktop](multimedia-redirection-intro.md).
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> [!NOTE]
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> Multimedia redirection isn't supported on Azure Virtual Desktop for Microsoft 365 Government (GCC), GCC-High environments, and Microsoft 365 DoD.
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- Microsoft Edge or Google Chrome installed on your session hosts.
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- Microsoft Visual C++ Redistributable 2015-2022, version 14.32.31332.0 or later installed on your session hosts. You can download the latest version from [Microsoft Visual C++ Redistributable latest supported downloads](/cpp/windows/latest-supported-vc-redist).
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- Windows Desktop client, version 1.2.3573 or later on Windows 11, Windows 10, or Windows 10 IoT Enterprise devices. This includes the multimedia redirection plugin (`C:\Program Files\Remote Desktop\MsMmrDVCPlugin.dll`), which is required on the client device. Your device must meet the [hardware requirements for Teams on a Windows PC](/microsoftteams/hardware-requirements-for-the-teams-app#hardware-requirements-for-teams-on-a-windows-pc/).
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- While in preview, you must configure the Windows Desktop client to use Insider releases. For more information, see [Enable Windows Insider releases](users/client-features-windows.md#enable-windows-insider-releases).
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## Install the multimedia redirection extension
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## Check the extension status
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While in preview, you must first configure the Windows Desktop client to use Insider releases, as listed in the [prerequisites](#prerequisites). Once you've enabled Insider releases, you can check the extension status by visiting a website with media content, such as one from the list at [Websites that work with multimedia redirection](multimedia-redirection-intro.md#websites-that-work-with-multimedia-redirection), and hovering your mouse cursor over [the multimedia redirection extension icon](multimedia-redirection-intro.md#the-multimedia-redirection-status-icon) in the extension bar on the top-right corner of your browser. A message will appear and tell you about the current status, as shown in the following screenshot.
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Once you've installed the extension, you can check its status by visiting a website with media content, such as one from the list at [Websites that work with multimedia redirection](multimedia-redirection-intro.md#websites-that-work-with-multimedia-redirection), and hovering your mouse cursor over [the multimedia redirection extension icon](multimedia-redirection-intro.md#the-multimedia-redirection-status-icon) in the extension bar on the top-right corner of your browser. A message will appear and tell you about the current status, as shown in the following screenshot.
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:::image type="content" source="./media/mmr-extension-status-popup.png" alt-text="A screenshot of the MMR extension in the Microsoft Edge extension bar.":::
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## Enable video playback for all sites
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During the preview, multimedia redirection is limited to the sites listed in [Websites that work with multimedia redirection](multimedia-redirection-intro.md#websites-that-work-with-multimedia-redirection) by default. However you can enable video playback for all sites to allow you to test the feature with other websites. To enable video playback for all sites:
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Multimedia redirection is currently limited to the sites listed in [Websites that work with multimedia redirection](multimedia-redirection-intro.md#websites-that-work-with-multimedia-redirection) by default. However, you can enable video playback for all sites to allow you to test the feature with other websites. To enable video playback for all sites:
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1. Select the extension icon in your browser.
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## Redirected video outlines
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Redirected video outlines will allow you to highlight the currently redirected video elements. When this is enabled, you will see a bright highlighted boarder around the video element that is being redirected. To enable redirected video outlines:
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Redirected video outlines will allow you to highlight the currently redirected video elements. When this is enabled, you will see a bright highlighted border around the video element that is being redirected. To enable redirected video outlines:
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1. Select the extension icon in your browser.
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1. Select **Show Advanced Settings**.
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1. Toggle **Redirected video outlines** to **on**. You will need to refresh the webpage for the change to take effect.
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### Video status overlay
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When you enable video status overlay, you'll see a short message at the top of the video player that indicates the redirection status of the current video. The message will disappear after five seconds. To enable video status overlay:
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1. Select the extension icon in your browser.
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2. Select **Show Advanced Settings**.
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3. Toggle **Video Status Overlay** to **on**. You'll need to refresh the webpage for the change to take effect.
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## Next steps
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For more information about multimedia redirection and how it works, see [What is multimedia redirection for Azure Virtual Desktop? (preview)](multimedia-redirection-intro.md).
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For more information about multimedia redirection and how it works, see [What is multimedia redirection for Azure Virtual Desktop?](multimedia-redirection-intro.md).
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To troubleshoot issues or view known issues, see [our troubleshooting article](troubleshoot-multimedia-redirection.md).
title: Troubleshoot Multimedia redirection on Azure Virtual Desktop - Azure
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description: Known issues and troubleshooting instructions for multimedia redirection for Azure Virtual Desktop (preview).
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description: Known issues and troubleshooting instructions for multimedia redirection for Azure Virtual Desktop.
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author: Heidilohr
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ms.topic: troubleshooting
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ms.date: 09/27/2022
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ms.date: 02/07/2023
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ms.author: helohr
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manager: femila
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---
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# Troubleshoot multimedia redirection for Azure Virtual Desktop
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> [!IMPORTANT]
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> Multimedia redirection for Azure Virtual Desktop is currently in preview.
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> See the [Supplemental Terms of Use for Microsoft Azure Previews](https://azure.microsoft.com/support/legal/preview-supplemental-terms/) for legal terms that apply to Azure features that are in beta, preview, or otherwise not yet released into general availability.
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>[!NOTE]
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>Azure Virtual Desktop doesn't currently support multimedia redirection on Azure Virtual Desktop for Microsoft 365 Government (GCC), GCC-High environments, and Microsoft 365 DoD.
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>
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>Multimedia redirection on Azure Virtual Desktop is only available for the Windows Desktop clienton Windows 11, Windows 10, or Windows 10 IoT Enterprise devices. Multimedia redirection requires the [Windows Desktop client, version 1.2.3573 or later](users/connect-windows.md) with Insider features enabled.
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>Multimedia redirection on Azure Virtual Desktop is only available for the [Windows Desktop client, version 1.2.3916 or later](/windows-server/remote/remote-desktop-services/clients/windowsdesktop-whatsnew). on Windows 11, Windows 10, or Windows 10 IoT Enterprise devices.
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This article describes known issues and troubleshooting instructions for multimedia redirection (MMR) for Azure Virtual Desktop (preview).
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This article describes known issues and troubleshooting instructions for multimedia redirection (MMR) for Azure Virtual Desktop.
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## Known issues and limitations
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- Multimedia redirection only works on the [Windows Desktop client](users/connect-windows.md).
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- While in preview, you must configure the Windows Desktop client to use Insider releases. For more information, see [Enable Windows Insider releases](users/client-features-windows.md#enable-windows-insider-releases).
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- Multimedia redirection doesn't currently support protected content, so videos from Netflix, for example, won't work.
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- During public preview, multimedia redirection will be disabled on all sites except for the sites listed in [Websites that work with MMR](multimedia-redirection-intro.md#websites-that-work-with-multimedia-redirection). However, you can enable multimedia redirection for all websites by following the steps in [Enable video playback for all sites](multimedia-redirection.md#enable-video-playback-for-all-sites). We added the extension so organizations can test the feature on their company websites.
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- When you resize the video window, the window's size will adjust faster than the video itself. You'll also see this issue when minimizing and maximizing the window.
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- Video playback redirection doesn't currently support protected content, so videos from Pluralsight and Netflix won't work.
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- During public preview, video playback redirection will be disabled on all sites except for the sites listed in [Websites that work with MMR](multimedia-redirection-intro.md#websites-that-work-with-multimedia-redirection). However, if you have the extension, you can enable video playback redirection for all websites. We added the extension so organizations can test the feature on their company websites.
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## Log collection
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1. Select **Show Advanced Settings**.
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1. For **Collect logs**, select **Start**.
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## Support during public preview
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If you run into issues while using the public preview version of multimedia redirection that this article can't solve, we recommend contacting Microsoft Support.
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2. For **Collect logs**, select **Start**.
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## Next steps
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For more information about this feature and how it works, see [What is multimedia redirection for Azure Virtual Desktop? (preview)](multimedia-redirection-intro.md).
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For more information about this feature and how it works, see [What is multimedia redirection for Azure Virtual Desktop?](multimedia-redirection-intro.md).
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To learn how to use this feature, see [Multimedia redirection for Azure Virtual Desktop (preview)](multimedia-redirection.md).
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To learn how to use this feature, see [Multimedia redirection for Azure Virtual Desktop](multimedia-redirection.md).
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