updates based on feedback

Author: Prakulka

articles/communication-services/concepts/sms/toll-free-verification-guidelines.md

@@ -13,7 +13,7 @@ ms.service: azure-communication-services
 ms.subservice: sms
 ---
 
-# Toll-Free Verification Filling Guidelines
+# Toll-Free Verification Guidelines
 
 In this document, we review the guidelines on filling out an application to verify your toll-free number. For detailed process and timelines toll-free verification process, check the [toll-free verification FAQ](./sms-faq.md#toll-free-verification). The toll-free verification application consists of 5 sections:  
 

articles/communication-services/quickstarts/sms/apply-for-toll-free-verification.md

@@ -18,8 +18,8 @@ Get started with reliable SMS service using toll-free numbers by submitting a to
 
 ## Prerequisites
 - [An active Communication Services resource.](../create-communication-resource.md)
-- Toll-free number 
- 
+- [An SMS-enabled toll-free number](../telephony/get-phone-number.md)
+  
 ### What is toll free verification?
 The toll-free verification process ensures that your services running on toll-free numbers (TFNs) comply with carrier policies and [industry best practices](../../concepts/sms/messaging-policy.md). This also provides relevant service information to the downstream carriers, reduces the likelihood of false positive filtering and wrongful spam blocks. For detailed process and timelines toll-free verification process check the [toll-free verification FAQ](../../concepts/sms/sms-faq.md#toll-free-verification).
 
@@ -73,6 +73,9 @@ This program brief is automatically sent to the toll-free messaging aggregator f
 > [!div class="nextstepaction"]
 > [Check guidelines for filling a toll-free verification application](../../concepts/sms/toll-free-verification-guidelines.md)
 
+> [!div class="nextstepaction"]
+> [Send an SMS](../sms/send.md)
+
 The following documents may be interesting to you:
 
 - Familiarize yourself with the [SMS SDK](../../concepts/sms/sdk-features.md)

articles/communication-services/toc.yml

@@ -422,8 +422,6 @@ items:
     items:
     - name: Overview
       href: concepts/sms/concepts.md
-    - name: FAQ
-      href: concepts/sms/sms-faq.md
     - name: SDK features
       href: concepts/sms/sdk-features.md
     - name: Messaging policy
@@ -434,7 +432,7 @@ items:
         href: concepts/numbers/number-types.md
       - name: Short code program brief filling guidelines
         href: concepts/sms/program-brief-guidelines.md
-      - name: Toll-Free Verification Guidelines
+      - name: Toll-free verification guidelines
         href: concepts/sms/toll-free-verification-guidelines.md
     - name: Events
       items:
@@ -448,6 +446,8 @@ items:
         href: concepts/logging-and-diagnostics.md
       - name: Metrics overview
         href: concepts/metrics.md
+    - name: SMS FAQ
+      href: concepts/sms/sms-faq.md
   - name: Voice and Video Calling
     items:
     - name: Overview