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2 | 2 | title: Troubleshoot Blob backup and restore issues
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3 | 3 | description: In this article, learn about symptoms, causes, and resolutions of Azure Backup failures related to the Azure Blob backups and restore.
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4 | 4 | ms.topic: troubleshooting
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5 |
| -ms.date: 07/02/2025 |
| 5 | +ms.date: 07/03/2025 |
6 | 6 | ms.service: azure-backup
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7 | 7 | ms.reviewer: geg
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8 | 8 | author: jyothisuri
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@@ -455,89 +455,89 @@ This error is usually seen for operational tier restore failure due to PITR stil
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455 | 455 |
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456 | 456 | **Recommended action**: Remove network security perimeter from the storage account and retry the operation.
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457 | 457 |
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458 |
| -## 641508, UserErrorConflictingOperationInProgress |
| 458 | +## UserErrorConflictingOperationInProgress |
459 | 459 |
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460 |
| -**Error code**: `641508, UserErrorConflictingOperationInProgress` |
| 460 | +**Error code**: `UserErrorConflictingOperationInProgress` |
461 | 461 |
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462 | 462 | **Error message**: This operation on Storage Account requires exclusive access.
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463 | 463 |
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464 | 464 | **Recommended action**: Retry after ensuring there is no conflicting operation in progress.
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465 | 465 |
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466 |
| -## 641539, UserErrorCrossTenantOrsPolicyDisabled |
| 466 | +## UserErrorCrossTenantOrsPolicyDisabled |
467 | 467 |
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468 |
| -**Error code**: `641539, UserErrorCrossTenantOrsPolicyDisabled` |
| 468 | +**Error code**: `UserErrorCrossTenantOrsPolicyDisabled` |
469 | 469 |
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470 | 470 | **Error message**: Cross tenant object replication policy is disabled.
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471 | 471 |
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472 | 472 | **Recommended action**: Enable cross tenant object replication policy on storage account and trigger the operation again.
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473 | 473 |
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474 |
| -## 641541, UserErrorPitrRestoreFailedLeasedBlob |
| 474 | +## UserErrorPitrRestoreFailedLeasedBlob |
475 | 475 |
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476 |
| -**Error code**: `641541, UserErrorPitrRestoreFailedLeasedBlob` |
| 476 | +**Error code**: `UserErrorPitrRestoreFailedLeasedBlob` |
477 | 477 |
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478 | 478 | **Error message**: The point in time operation failed because of a lease on the blob.
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479 | 479 |
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480 | 480 | **Recommended action**: Break the lease on blob before retrying.
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481 | 481 |
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482 |
| -## 641560, UserErrorStorageAccountAndDatasourceLocationNotSame |
| 482 | +## UserErrorStorageAccountAndDatasourceLocationNotSame |
483 | 483 |
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484 |
| -**Error code**: `641560, UserErrorStorageAccountAndDatasourceLocationNotSame` |
| 484 | +**Error code**: `UserErrorStorageAccountAndDatasourceLocationNotSame` |
485 | 485 |
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486 | 486 | **Error message**: Operation failed because, Storage Account and Datasource are not in the same location.
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487 | 487 |
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488 | 488 | **Recommended action**: Check the DataSource location in protection input and make sure it is same as the location of Storage account
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489 | 489 |
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490 |
| -## 641561, UserErrorKeyVaultWasNotFound |
| 490 | +## UserErrorKeyVaultWasNotFound |
491 | 491 |
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492 |
| -**Error code**: `641561, UserErrorKeyVaultWasNotFound` |
| 492 | +**Error code**: `UserErrorKeyVaultWasNotFound` |
493 | 493 |
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494 | 494 | **Error message**: Operation failed because key vault is not found to unwrap the encryption key for storage account.
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495 | 495 |
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496 | 496 | **Recommended action**: Check the key vault settings used for storage account encryption.
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497 | 497 |
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498 |
| -## 641562, UserErrorBackupOperationNotSupportedOnOperationalTier |
| 498 | +## UserErrorBackupOperationNotSupportedOnOperationalTier |
499 | 499 |
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500 |
| -**Error code**: `641562, UserErrorBackupOperationNotSupportedOnOperationalTier` |
| 500 | +**Error code**: `UserErrorBackupOperationNotSupportedOnOperationalTier` |
501 | 501 |
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502 | 502 | **Error message**: Backup isn't supported on this tier.
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503 | 503 |
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504 | 504 | **Recommended action**: Change policy to allow backups to run only on supported tiers.
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505 | 505 |
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506 |
| -## 641563, UserErrorMaxLimitReachedForObjectReplicationPoliciesOnStorageAccount |
| 506 | +## UserErrorMaxLimitReachedForObjectReplicationPoliciesOnStorageAccount |
507 | 507 |
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508 |
| -**Error code**: `641563, UserErrorMaxLimitReachedForObjectReplicationPoliciesOnStorageAccount` |
| 508 | +**Error code**: `UserErrorMaxLimitReachedForObjectReplicationPoliciesOnStorageAccount` |
509 | 509 |
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510 | 510 | **Error message**: Number of Object Replication Policies exceeded the max limit on a given storage account.
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511 | 511 |
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512 | 512 | **Recommended action**: Remove at least one object replication policy.
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513 | 513 |
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514 |
| -## 641564, UserErrorLegalHoldOnContainer |
| 514 | +## UserErrorLegalHoldOnContainer |
515 | 515 |
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516 |
| -**Error code**: `641564, UserErrorLegalHoldOnContainer` |
| 516 | +**Error code**: `UserErrorLegalHoldOnContainer` |
517 | 517 |
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518 | 518 | **Error message**: Operation failed because the container(s) have legal hold.
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519 | 519 |
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520 | 520 | **Recommended action**: Remove legal hold from containers or remove container with legal hold from protection for operation to succeed.
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521 | 521 |
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522 |
| -## 641565, UserErrorSubscriptionFrozen |
| 522 | +## UserErrorSubscriptionFrozen |
523 | 523 |
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524 |
| -**Error code**: `641565, UserErrorSubscriptionFrozen` |
| 524 | +**Error code**: `UserErrorSubscriptionFrozen` |
525 | 525 |
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526 | 526 | **Error message**: Operation failed because subscription frozen due to inactivity.
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527 | 527 |
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528 | 528 | **Recommended action**: Contact Microsoft support to unfreeze the subscription.
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529 | 529 |
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530 |
| -## 641566, UserErrorDenyAssignmentWithBlueprint |
| 530 | +## UserErrorDenyAssignmentWithBlueprint |
531 | 531 |
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532 |
| -**Error code**: `641566, UserErrorDenyAssignmentWithBlueprint` |
| 532 | +**Error code**: `UserErrorDenyAssignmentWithBlueprint` |
533 | 533 |
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534 | 534 | **Error message**: Operation failed because the access is denied due to deny assigmented created by Azure blueprint assignment.
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535 | 535 |
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536 | 536 | **Recommended action**: Remove the deny assignment created by Azure blueprint assignment.
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537 | 537 |
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538 |
| -## 641568, UserErrorRestoreObjectReplicationPolicyCreationFailure |
| 538 | +## UserErrorRestoreObjectReplicationPolicyCreationFailure |
539 | 539 |
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540 |
| -**Error code**: `641568, UserErrorRestoreObjectReplicationPolicyCreationFailure` |
| 540 | +**Error code**: `UserErrorRestoreObjectReplicationPolicyCreationFailure` |
541 | 541 |
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542 | 542 | **Error message**: Failed to create object replication policy on the storage account, restore storage account or the object replication policy created by Azure Backup may have been deleted.
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543 | 543 |
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