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---
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title : How to Upgrade the operating system of a Terminal Server
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+ titleSuffix : Azure Operator Nexus
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description : Learn the process for upgrading the operating system of a Terminal Server
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author : sushantjrao
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ms.author : sushrao
@@ -21,10 +22,10 @@ This document provides a step-by-step guide to upgrade the operating system (OS)
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- Download ** Latest firmware download** : [ Opengear Firmware] ( https://ftp.opengear.com/download/opengear_appliances/OM/current/ ) .
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- > [ !Note: ]
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+ > [ !Note]
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> This guide has been validated with Opengear firmware version 24.07.1.
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- ## ** Stage 1: Pre-Upgrade Checks (Terminal Server)**
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+ ## ** Stage 1: Pre-upgrade checks (Terminal Server)**
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### Check current version of Terminal Server
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@@ -37,7 +38,7 @@ cat /etc/version
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``` Example output
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22.06.0
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```
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- > [ !Note: ]
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+ > [ !Note]
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> Ensure the current OS version is lower than the version you are upgrading to.
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### LLDP Service check and enable
@@ -105,15 +106,15 @@ rtt min/avg/max/mdev = 0.305/0.328/0.344/0.015 ms
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### Create a backup of current configuration
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- Run the following command on terminal server .
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+ Run the following command on Terminal Server .
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``` bash
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ogcli export ogcli_export_< date>
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```
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- ## ** Stage 2: Backup Files (on-premises machine)**
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+ ## ** Stage 2: Backup files (on-premises machine)**
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- ### Transfer Backup Files to on-premises machine
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+ ### Transfer Backup files to on-premises machine
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Run following command on the on-premises machine to copy the Terminal Server configuration and related files to the on-premises machine.
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scp -r -o
[email protected] root@
< ts_ip
> :/mnt/nvram/opengear_provisioning_rev5 ./
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```
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- > [ !Note: ]
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- > Replace <ts_ip> with the terminal server IP.
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+ > [ !Note]
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+ > Replace <ts_ip> with the Terminal Server IP.
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## ** Stage 3: Install firmware (Terminal Server)**
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### Upload firmware
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- Upload the latest downloaded firmware from on premise machine to the terminal server .
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+ Upload the latest downloaded firmware from on premise machine to the Terminal Server .
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``` bash
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scp -r -o
[email protected] ./operations_manager-24.07.1-production-signed.raucb root@
< ts_ip
> :/tmp/
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```
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- > [ !Note: ]
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- > Replace <ts_ip> with the terminal server IP.<br >
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+ > [ !Note]
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+ > Replace <ts_ip> with the Terminal Server IP.<br >
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> Ensure the file name corresponds to the specific firmware version being used. For example, <operations_manager-24.07.1-production-signed.raucb> is the file name for Opengear OS version 24.07.1. Adjust the file name accordingly for your firmware version.
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### Initiate installation of firmware
@@ -151,11 +152,11 @@ Run the following command on the Terminal Server.
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``` bash
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puginstall --reboot-after /tmp/operations_manager-24.07.1-production-signed.raucb
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```
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- > { !Note: ]
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+ > [ !Note]
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The upgrade process takes 5–10 minutes, during which the Terminal Server will reboot automatically.
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- ## ** Stage 4: Cleanup (On-Premises Machine )**
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+ ## ** Stage 4: Cleanup (On-premises machine )**
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### Remove backup and firmware
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@@ -166,17 +167,17 @@ rm -rf ~/ts_backup
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rm -rf ./operations_manager-24.07.1-production-signed.raucb
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```
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- > [ !Note: ]
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- > Perform this action only once the terminal server has been upgraded successfully.
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+ > [ !Note]
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+ > Perform this action only once the Terminal Server has been upgraded successfully.
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- ### Firmware Upgrade Failure
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+ ### Firmware upgrade failure
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If the firmware upgrade fails, follow these steps:
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1 . Perform a ** factory reset** :
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- Run the following command on the terminal server .
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+ Run the following command on the Terminal Server .
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``` bash
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factory_reset
@@ -190,12 +191,12 @@ If the firmware upgrade fails, follow these steps:
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3 . Reconfigure or restore the device from backup:
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- Run the following command on the terminal server .
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+ Run the following command on the Terminal Server .
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``` bash
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ogcli restore < file_path>
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```
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- ### Next Steps
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+ ### Next steps
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[ Reconfigure Device Post-Reset] ( howto-platform-prerequisites.md )
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