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articles/operator-nexus/howto-restrict-serial-port-access-and-set-timeout-on-terminal-server.md

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---
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title: How to restrict serial port access and set time-out on terminal server
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titleSuffix: Azure Operator Nexus
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description: Process of configuring serial port access restrictions and time-out settings on terminal server
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author: sushantjrao
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ms.author: sushrao
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done
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```
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>[!Note:]
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>[!Note]
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> This process may take approximately 15 minutes.
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## Step 4: Verify single session configuration

articles/operator-nexus/howto-upgrade-os-of-terminal-server.md

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title: How to Upgrade the operating system of a Terminal Server
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titleSuffix: Azure Operator Nexus
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description: Learn the process for upgrading the operating system of a Terminal Server
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author: sushantjrao
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ms.author: sushrao
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- Download **Latest firmware download**: [Opengear Firmware](https://ftp.opengear.com/download/opengear_appliances/OM/current/).
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>[!Note:]
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>[!Note]
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> This guide has been validated with Opengear firmware version 24.07.1.
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## **Stage 1: Pre-Upgrade Checks (Terminal Server)**
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## **Stage 1: Pre-upgrade checks (Terminal Server)**
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### Check current version of Terminal Server
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```Example output
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22.06.0
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```
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> [!Note:]
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> [!Note]
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> Ensure the current OS version is lower than the version you are upgrading to.
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### LLDP Service check and enable
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### Create a backup of current configuration
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Run the following command on terminal server.
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Run the following command on Terminal Server.
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```bash
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ogcli export ogcli_export_<date>
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```
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## **Stage 2: Backup Files (on-premises machine)**
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## **Stage 2: Backup files (on-premises machine)**
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### Transfer Backup Files to on-premises machine
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### Transfer Backup files to on-premises machine
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Run following command on the on-premises machine to copy the Terminal Server configuration and related files to the on-premises machine.
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scp -r -o [email protected] root@<ts_ip>:/mnt/nvram/opengear_provisioning_rev5 ./
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```
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> Replace <ts_ip> with the terminal server IP.
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>[!Note]
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> Replace <ts_ip> with the Terminal Server IP.
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## **Stage 3: Install firmware (Terminal Server)**
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### Upload firmware
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Upload the latest downloaded firmware from on premise machine to the terminal server.
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Upload the latest downloaded firmware from on premise machine to the Terminal Server.
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```bash
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scp -r -o [email protected] ./operations_manager-24.07.1-production-signed.raucb root@<ts_ip>:/tmp/
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```
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> Replace <ts_ip> with the terminal server IP.<br>
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>[!Note]
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> Replace <ts_ip> with the Terminal Server IP.<br>
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> Ensure the file name corresponds to the specific firmware version being used. For example, <operations_manager-24.07.1-production-signed.raucb> is the file name for Opengear OS version 24.07.1. Adjust the file name accordingly for your firmware version.
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### Initiate installation of firmware
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```bash
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puginstall --reboot-after /tmp/operations_manager-24.07.1-production-signed.raucb
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```
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> {!Note:]
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> [!Note]
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The upgrade process takes 5–10 minutes, during which the Terminal Server will reboot automatically.
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## **Stage 4: Cleanup (On-Premises Machine)**
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## **Stage 4: Cleanup (On-premises machine)**
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### Remove backup and firmware
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rm -rf ./operations_manager-24.07.1-production-signed.raucb
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```
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> Perform this action only once the terminal server has been upgraded successfully.
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>[!Note]
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> Perform this action only once the Terminal Server has been upgraded successfully.
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### Firmware Upgrade Failure
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### Firmware upgrade failure
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If the firmware upgrade fails, follow these steps:
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1. Perform a **factory reset**:
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Run the following command on the terminal server.
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Run the following command on the Terminal Server.
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```bash
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factory_reset
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3. Reconfigure or restore the device from backup:
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Run the following command on the terminal server.
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Run the following command on the Terminal Server.
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```bash
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ogcli restore <file_path>
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```
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### Next Steps
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### Next steps
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[Reconfigure Device Post-Reset](howto-platform-prerequisites.md)

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