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Copy file name to clipboardExpand all lines: articles/azure-monitor/alerts/alerts-troubleshoot.md
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@@ -70,11 +70,11 @@ If you can see a fired alert in the Azure portal, but did not receive the email
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1.**Have you been rated limited due to many emails going to a single email address?**
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Email is [rate limited](alerts-rate-limiting.md) to no more than 100 emails every hour to each email address. If you pass this threshold, additional email notifications are dropped. Check if you received a message indicating that your email address has been temporarily rate limited:
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Email is [rate limited](alerts-rate-limiting.md) to no more than 100 emails every hour to each email address. If you pass this threshold, additional email notifications are dropped. Check if you received a message indicating that your email address is temporarily rate limited:
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:::image type="content" source="media/alerts-troubleshoot/email-paused.png" lightbox="media/alerts-troubleshoot/email-paused.png" alt-text="Screenshot of an email about being rate limited." border="false":::
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If you want to receive high-volume of notifications without rate limiting, consider using a different action, such as one of the following:
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If you want to receive high-volume of notifications without rate limiting, consider using a different action, such as one of the following actions:
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- Webhook
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- Logic app
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SMS and voice calls are rate limited to no more than one notification every five minutes per phone number. If you pass this threshold, the notifications are dropped.
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- Voice call – check your call history and see if you had a different call from Azure in the preceding five minutes.
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- SMS - check your SMS history for a message indicating that your phone number has been rate limited.
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- SMS - check your SMS history for a message indicating that your phone number is rate limited.
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If you want to receive high-volume of notifications without rate limiting, consider using a different action, such as one of the following:
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If you want to receive high-volume of notifications without rate limiting, consider using a different action, such as one of the following actions:
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- Webhook
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- Logic app
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1.**Did the alert processing rule act on your alert?**
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Check if the alert processing rule has processed your alert by clicking on the fired alert in the portal, and look at the history tab.
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Check if the alert processing rule processed your alert by clicking on the fired alert in the portal, and look at the history tab.
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Here is an example of alert processing rule suppressing all action groups:
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