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articles/service-health/impacted-resources-outage.md

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# Resource impact from Azure outages
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[Azure Service Health](https://azure.microsoft.com/get-started/azure-portal/service-health/) helps customers view any health events that affect their subscriptions and tenants. In the Azure portal, the **Service Issues** pane in **Service Health** shows any ongoing problems in Azure services that are affecting your resources. You can understand when each problem began, and what services and regions are affected.
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[Azure Service Health](https://azure.microsoft.com/get-started/azure-portal/service-health/) helps customers view any health events that affect their subscriptions and tenants. In the Azure portal, the **Service Issues** pane in **Service Health** shows any ongoing problems in Azure services that are affecting your resources. You can understand when each problem began, and what services and regions are impacted.
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Previously, the **Potential Impact** tab on the **Service Issues** pane appeared in the incident details section. It showed any resources under a subscription that an outage might affect, along with a signal from [Azure Resource Health](../service-health/resource-health-overview.md) to help you evaluate impact.
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In support of the experience of viewing affected resources, Service Health has enabled a new feature to:
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In support of the experience of viewing impacted resources, Service Health has enabled a new feature to:
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- Replace the **Potential Impact** tab with an **Impacted Resources** tab on the **Service Issues** pane.
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- Display resources that are confirmed to be affected by an outage.
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- Display resources that are not confirmed to be affected by an outage but could be affected because they fall under a service or region that's confirmed to be affected.
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- Provide the status of both confirmed and potential affected resources to show their availability.
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- Display resources that are confirmed to be impacted by an outage.
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- Display resources that are not confirmed to be impacted by an outage but could be impacted because they fall under a service or region that's confirmed to be impacted.
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- Provide the status of both confirmed and potential impacted resources to show their availability.
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This article details what Service Health communicates and where you can view information about your affected resources.
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This article details what Service Health communicates and where you can view information about your impacted resources.
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>[!Note]
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>This feature will be rolled out in phases. Initially, only selected subscription-level customers will get the experience. The rollout will gradually expand to 100 percent of subscription customers. It will go live for tenant-level customers in the future.
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## View affected resources
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## View impacted resources
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In the Azure portal, the **Impacted Resources** tab under **Service Health** > **Service Issues** displays resources that are or might be affected by an outage. The following example of the **Impacted Resources** tab shows an incident with confirmed and potentially affected resources.
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:::image type="content" source="./media/impacted-resource-outage/ir-portal-crop.PNG" alt-text="Screenshot of information about affected resources in Azure Service Health.":::
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Service Health provides the following information:
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In the Azure portal, the **Impacted Resources** tab under **Service Health** > **Service Issues** displays resources that are or might be impacted by an outage. Service Health provides the below information to users whose resources are impacted by an outage:
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|Column |Description |
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|---------|---------|
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|**Resource Name**|Name of the resource. This name is a clickable link that goes to the Resource Health page for the resource. If no Resource Health signal is available for the resource, this name is text only.|
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|**Resource Health**|Health status of the resource: <br><br>**Available**: Your resource is healthy, but a service event might have affected it at a previous point in time. <br><br>**Degraded** or **Unavailable**: A customer-initiated action or a platform-initiated action might have caused this status. It means your resource was affected but might now be healthy, pending a status update. <br><br>:::image type="content" source="./media/impacted-resource-outage/rh-cropped.PNG" alt-text="Screenshot of health statuses for a resource.":::|
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|**Impact Type**|Indication of whether the resource is or might be affected: <br><br>**Confirmed**: The resource is confirmed to be affected by an outage. Check the **Summary** section for any action items that you can take to remediate the problem. <br><br>**Potential**: The resource is not confirmed to be affected, but it could potentially be affected because it's under a service or region that an outage is affecting. Check the **Resource Health** column to make sure that everything is working as planned.|
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|**Resource Type**|Type of affected resource (for example, virtual machine).|
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|**Resource Group**|Resource group that contains the affected resource.|
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|**Location**|Location that contains the affected resource.|
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|**Subscription ID**|Unique ID for the subscription that contains the affected resource.|
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|**Subscription Name**|Subscription name for the subscription that contains the affected resource.|
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|**Tenant ID**|Unique ID for the tenant that contains the affected resource.|
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|**Resource Health**|Health status of the resource: <br><br>**Available**: Your resource is healthy, but a service event might have impacted it at a previous point in time. <br><br>**Degraded** or **Unavailable**: A customer-initiated action or a platform-initiated action might have caused this status. It means your resource was impacted but might now be healthy, pending a status update. <br><br>:::image type="content" source="./media/impacted-resource-outage/rh-cropped.PNG" alt-text="Screenshot of health statuses for a resource.":::|
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|**Impact Type**|Indication of whether the resource is or might be impacted: <br><br>**Confirmed**: The resource is confirmed to be impacted by an outage. Check the **Summary** section for any action items that you can take to remediate the problem. <br><br>**Potential**: The resource is not confirmed to be impacted, but it could potentially be impacted because it's under a service or region that an outage is affecting. Check the **Resource Health** column to make sure that everything is working as planned.|
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|**Resource Type**|Type of impacted resource (for example, virtual machine).|
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|**Resource Group**|Resource group that contains the impacted resource.|
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|**Location**|Location that contains the impacted resource.|
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|**Subscription ID**|Unique ID for the subscription that contains the impacted resource.|
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|**Subscription Name**|Subscription name for the subscription that contains the impacted resource.|
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The following is an example of outage **Impacted Resources** from the subscription and tenant scope.
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:::image type="content" source="./media/impacted-resource-outage/ir-portal-crop.PNG" alt-text="Screenshot of information about subscription impacted resources in Azure Service Health.":::
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:::image type="content" source="./media/impacted-resource-outage/ir-tenant.PNG" alt-text="Screenshot of information about tenant impacted resources in Azure Service Health.":::
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>[!Note]
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>Not all resources show a Resource Health status. The status appears only on resources for which a Resource Health signal is available. The status of resources for which a Resource Health signal is not available appears as **N/A**, and the corresponding **Resource Name** value is text instead of a clickable link.
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## Export to CSV
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To export the list of affected resources to an Excel file, select the **Export to CSV** option.
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To export the list of impacted resources to an Excel file, select the **Export to CSV** option.
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## Access affected resources programmatically via an API
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## Access impacted resources programmatically via an API
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You can get information about outage-affected resources programmatically by using the Events API. For details on how to access this data, see the [API documentation](/rest/api/resourcehealth/2022-05-01/impacted-resources/list-by-subscription-id-and-event-id?tabs=HTTP).
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You can get information about outage-impacted resources programmatically by using the Events API. For details on how to access this data, see the [API documentation](/rest/api/resourcehealth/2022-05-01/impacted-resources/list-by-subscription-id-and-event-id?tabs=HTTP).
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## Next steps
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- [Introduction to the Azure Service Health dashboard](service-health-overview.md)
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