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udpated doc for how to change credit card
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articles/cost-management-billing/manage/change-credit-card.md

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title: Change your credit card for Azure
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description: Describes how to change the credit card used to pay for an Azure subscription.
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author: bandersmsft
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manager: jureid
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manager: judupont
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tags: billing
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ms.service: cost-management-billing
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ms.workload: na
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ms.tgt_pltfrm: na
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ms.devlang: na
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ms.topic: conceptual
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ms.date: 07/22/2019
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ms.date: 02/10/2020
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ms.author: banders
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---
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# Add, update, or remove a credit card for Azure
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This document applies to customers who signed up for Azure online with a credit card.
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In the Azure portal, you can add a new credit card, update an existing credit card, or delete a credit card that you don't use. You must be an [Account Administrator](billing-subscription-transfer.md#whoisaa) to make these changes.
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In the Azure portal, you can change your default payment method to a new credit card, update your credit card details, and delete credit cards that you don't use. You must be an [Account Administrator](billing-subscription-transfer.md#whoisaa) to make these changes.
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If you have a [Microsoft Customer Agreement](#check-access-to-a-microsoft-customer-agreement), your payment methods are associated with billing profiles. Learn how to [change the default payment method for a Microsoft Customer Agreement](#change-payment-method-for-a-Microsoft-Customer-Agreement). Only the user who signed up for Azure can update the payment method.
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The supported payment methods for Microsoft Azure are credit cards and check/wire transfer. To get approved to pay by check/wire transfer, see [Pay for Azure subscriptions by invoice](pay-by-invoice.md).
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**Want to switch to pay by invoice (check/wire transfer)?** See [Pay for Azure subscriptions by invoice](pay-by-invoice.md).
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If you have a Microsoft Customer Agreement, your payment methods are associated with billing profiles. Learn how to [check access to a Microsoft Customer Agreement](#check-the-type-of-your-account). If you have an MCA, skip to [manage credit cards for a Microsoft Customer Agreement](#manage-credit-cards-for-a-Microsoft-Customer-Agreement).
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<a id="addcard"></a>
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## Add a new credit card to an Azure subscription
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## Manage credit cards for an Azure subscription
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The following sections apply to customers who have a Microsoft Online Services Program billing account. Learn how to [check your billing account type](#check-the-type-of-your-account). If your billing account type is Microsoft Online Services Program, payment methods are associated with individual Azure subscriptions.
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### Change credit card for a subscription
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You can change the default credit of your Azure subscription to a new credit card or previously saved credit card in the Azure portal. You must be the Account Administrator to change the credit card. If more than one of your subscriptions have the same active payment method, then changing the active payment method on any of these subscriptions also updates the active payment method on the others.
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You can change your subscription's default credit card to a new one by following these steps:
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1. Sign in to the [Azure portal](https://portal.azure.com) as the Account Administrator.
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1. Search for **Cost Management + Billing**.
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If you get an error after you add the credit card, see [Credit card declined at Azure sign-up](../../billing/billing-credit-card-fails-during-azure-sign-up.md).
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## Update existing credit card details
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If your credit card gets renewed and the number stays the same, update the existing credit card details like the expiration date. If your credit card number changes because the card is lost, stolen, or expired, follow the steps in the [Add a credit card as a payment method](#addcard) section. You don't need to update the CVV.
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You can also change your subscription's default credit card to a one that is already saved to your account by following these steps:
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1. Sign in to the [Azure portal](https://portal.azure.com) as the Account Administrator.
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1. Search for **Cost Management + Billing**.
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![Screenshot that shows search](./media/change-credit-card/search.png)
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1. Select the subscription you'd like to add the credit card to.
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1. Select **Payment methods**.
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![Screenshot that shows Manage payment methods option selected.](./media/change-credit-card/payment-methods-blade-x.png)
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1. Click on the credit card that you'd like to edit. A credit card form will appear on the right.
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![Screenshot that shows credit card selected.](./media/change-credit-card/edit-card-x.png)
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1. Update the credit card details.
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1. Select **Save**.
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1. Select the box next to the card you'd like to make the active payment method.
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1. Click **Set active**.
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![Screenshot that shows credit card selected and set active.](./media/change-credit-card/sub-change-active-x.png)
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## Use a different credit card
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### Edit credit card details
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If more than one of your subscriptions have the same active payment method, then changing the active payment method on any of these subscriptions also updates the active payment method on the others.
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If your credit card gets renewed and the number stays the same, update the existing credit card details like the expiration date. If your credit card number changes because the card is lost, stolen, or expired, follow the steps in the [Add a credit card as a payment method](#addcard) section. You don't need to update the CVV.
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1. Sign in to the [Azure portal](https://portal.azure.com) as the Account Administrator.
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1. Search for **Cost Management + Billing**.
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![Screenshot that shows search](./media/change-credit-card/search.png)
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1. Select the subscription you'd like to add the credit card to.
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1. Select **Payment methods**.
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![Screenshot that shows Manage payment methods option selected.](./media/change-credit-card/payment-methods-blade-x.png)
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1. Select the box next to the card you'd like to make the active payment method.
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1. Click **Set active**.
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![Screenshot that shows credit card selected and set active.](./media/change-credit-card/sub-change-active-x.png)
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1. Click on the credit card that you'd like to edit. A credit card form will appear on the right.
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![Screenshot that shows credit card selected.](./media/change-credit-card/edit-card-x.png)
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1. Update the credit card details.
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1. Select **Save**.
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## Remove a credit card from the account
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### Delete a credit card from the account
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1. Sign in to the [Azure portal](https://portal.azure.com) as the Account Administrator.
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1. Select **Cost Management + Billing** on the left side of the page.
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If your credit card is the active payment method for any of your Microsoft subscriptions, you can't remove it from your Azure account. Change the active payment method for all subscriptions linked to this credit card and try again
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## Add new credit card for a Microsoft Customer Agreement
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## Manage credit cards for a Microsoft Customer Agreement
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To change the payment method for a billing profile, you must be the person who signed up for Azure.
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The following sections apply to customers who have a Microsoft Customer Agreement and signed up for Azure online with a credit card. [Learn how to check if you have a Microsoft Customer Agreement](#check-access-to-a-microsoft-customer-agreement)
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If you'd like to switch the default payment method to check/wire transfer, learn how to [switch a billing profile to check/wire transfer](pay-by-invoice.md).
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### Change default credit card
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If you have a Microsoft Customer Agreement, your credit card is associated with a billing profile. To change the payment method for a billing profile, you must be the person who signed up for Azure and created the billing account.
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If you'd like to change your billing profile's default payment method to check/wire transfer, see [Pay for Azure subscriptions by invoice](pay-by-invoice.md).
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To change your credit card, follow these steps:
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1. Sign in to the [Azure portal](https://portal.azure.com).
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1. Search on **Cost Management + Billing**.
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![Screenshot that shows change button](./media/change-credit-card/change-payment-method-mca.png)
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1. Select an existing card from the credit card drop-down or add a new one by clicking the blue "Add new payment method" link.
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1. In the new blade on the right, either select an existing card from the drop-down or add a new one by clicking the blue "Add new payment method" link.
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### Edit or delete a credit card
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You can edit credit card details (such as updating the expiration date) and delete credit cards from your account in the Azure portal. You can only delete a credit card if it is not associated with any Azure subscription or billing profile. If it is associated with a disabled Azure subscription, you must wait until the subscription is deleted (30-90 days after cancellation) in order to delete the credit card.
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## Update existing credit card details for a Microsoft Customer Agreement
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To edit or delete a credit card, follow these steps:
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1. Sign in to the [Azure portal](https://portal.azure.com).
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1. Search on **Cost Management + Billing**.
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![Screenshot that shows payment methods in menu](./media/change-credit-card/payment-methods-tab-mca.png)
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1. In the **Your credit cards** section, find the credit card you want to edit.
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1. In the **Your credit cards** section, find the credit card you want to edit or delete.
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1. Select the ellipsis (`...`) at the end of the row.
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![Screenshot that shows the ellipsis](./media/change-credit-card/edit-delete-credit-card-mca.png)
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1. Select **Edit**.
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1. To edit your credit card details, select **Edit** from the context menu.
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1. To delete your credit card, select **Delete** from the context menu.
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## Troubleshooting
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We do not support virtual or prepaid cards. If you are getting errors when adding or updating a valid credit card, try opening your browser in private mode.
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To add or update tax ID, update your profile in the [Azure Account Center](https://account.azure.com/Profile), then select **Tax record**. This tax ID is used for tax exemption calculations and appears on your invoice.
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## Check access to a Microsoft Customer Agreement
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[!INCLUDE [billing-check-mca](../../../includes/billing-check-mca.md)]
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## Check the type of your account
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[!INCLUDE [billing-check-mca](../../../includes/billing-check-account-type.md)]
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## Need help? Contact us.
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