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Merge pull request #196948 from bandersmsft/ghissue92354
CMB - Update for ghissue 92354
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articles/cost-management-billing/reservations/exchange-and-refund-azure-reservations.md

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@@ -6,7 +6,7 @@ ms.reviewer: primittal
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ms.service: cost-management-billing
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ms.subservice: reservations
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ms.topic: how-to
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ms.date: 11/18/2021
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ms.date: 05/03/2022
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ms.author: banders
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---
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@@ -106,6 +106,10 @@ Azure has the following policies for cancellations, exchanges, and refunds.
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- Only reservation order owners can process a refund. [Learn how to Add or change users who can manage a reservation](manage-reserved-vm-instance.md#who-can-manage-a-reservation-by-default).
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- For CSP program, the 50,000 USD limit is per customer.
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Let's look at an example with the previous points in mind. If you bought a $300,000 reservation, you can exchange it at any time for another reservation that equals or costs more (of the remaining reservation balance, not the original purchase price). For this example:
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- There's no penalty or annual limits for exchanges.
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- The refund that results from the exchange doesn't count against the refund limit.
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## Need help? Contact us.
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If you have questions or need help, [create a support request](https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/newsupportrequest).

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