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description: In this article, learn how to troubleshoot errors encountered with backup and restore of Azure virtual machines.
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ms.reviewer: srinathv
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ms.topic: troubleshooting
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ms.date: 01/21/2025
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ms.date: 06/02/2025
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ms.service: azure-backup
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author: jyothisuri
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ms.author: jsuri
@@ -577,3 +577,15 @@ Get more information on how to set up a static IP through PowerShell:
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* [How to add a static internal IP to an existing VM](/powershell/module/az.network/set-aznetworkinterfaceipconfig#description)
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* [Change the allocation method for a private IP address assigned to a network interface](../virtual-network/ip-services/virtual-networks-static-private-ip-arm-ps.md)
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## Migration from Standard to Enhanced policy issue
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### BackUpOperationFailedV2
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**Error code**: `BackUpOperationFailedV2`
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**Error message**: The backups of VMs have failed after the policy migration from Standard to Enhanaced policy.
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**Cause**: Snapshot retention of the Enhanced policy is applied on the older recovery points that were originally created under the Standard policy when you move a VM from a Standard to Enhanced policy.
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**Recommended action**: Contact Microsoft Support for resolution.
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