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Copy file name to clipboardExpand all lines: azure-local/known-issues.md
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@@ -288,8 +288,7 @@ The following table lists the known issues from previous releases:
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|Feature |Issue |Workaround |
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|---------|---------|---------|
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| Deployment <!--31699269-->| This issue affects deployment and update on OEM-licensed devices. Apply the preventive steps before updating to Azure Local 2411.3. <br></br>During deployment, you might see this error at **Apply security settings on servers**: <br></br>`Type 'ConfigureSecurityBaseline' of Role 'AzureStackOSConfig' raised an exception: [ConfigureSecurityBaseline] ConfigureSecurityBaseline failed on <server name> with exception: -> Failed to apply OSConfiguration enforcement for ASHCIApplianceSecurityBaselineConfig on <server name>`. | If you haven’t started the update, see [Azure Local HCI OEM license devices](https://github.com/Azure/AzureLocal-Supportability/blob/main/TSG/Security/TSG-Azure-Local-HCI-OEM-license-devices.md) to avoid blocking it. <br></br> If you’ve encountered the issue, use the same TSG to validate and apply the mitigation steps. |
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| Update | When monitoring update progress in the Azure Update Management portal, the progress might appear to not have updated for several hours. | Run `Get-SolutionUpdate` on one of the cluster nodes. If an update object is returned, the update might be taking longer than expected but it is progressing. If an update object is not returned, the update may be stalled. For detailed steps on how to resolve this issue, see the [Troubleshooting guide](https://github.com/Azure/AzureLocal-Supportability/blob/main/TSG/Update/Get-SolutionUpdate-GatewayTimeout.md).|
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| Deployment <!--31699269-->| This issue affects deployment and update on OEM-licensed devices. During deployment, you might see this error at **Apply security settings on servers**: <br></br>`Type 'ConfigureSecurityBaseline' of Role 'AzureStackOSConfig' raised an exception: [ConfigureSecurityBaseline] ConfigureSecurityBaseline failed on <server name> with exception: -> Failed to apply OSConfiguration enforcement for ASHCIApplianceSecurityBaselineConfig on <server name>`. | Apply the preventive steps before updating to Azure Local 2411.3. <br></br> If you haven’t started the update, see [Azure Local HCI OEM license devices](https://github.com/Azure/AzureLocal-Supportability/blob/main/TSG/Security/TSG-Azure-Local-HCI-OEM-license-devices.md) to avoid blocking it. <br></br> If you’ve encountered the issue, use the same TSG to validate and apply the mitigation steps. |
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| Azure Local VM management | The Mochostagent service might appear to be running but can get stuck without updating logs for over a month. You can identify this issue by checking the service logs in `C:\programdata\mochostagent\logs` to see if logs are being updated. | Run the following command to restart the mochostagent service: `restart-service mochostagent`. |
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| Update | When viewing the readiness check results for an Azure Local instance via the Azure Update Manager, there might be multiple readiness checks with the same name. |There's no known workaround in this release. Select **View details** to view specific information about the readiness check. |
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| Update | There's an intermittent issue in this release when the Azure portal incorrectly reports the update status as **Failed to update** or **In progress** though the update is complete. |[Connect to your Azure Local instance](./update/update-via-powershell-23h2.md#connect-to-your-azure-local) via a remote PowerShell session. To confirm the update status, run the following PowerShell cmdlets: <br><br> `$Update = get-solutionupdate`\|`? version -eq "<version string>"`<br><br>Replace the version string with the version you're running. For example, "10.2405.0.23". <br><br>`$Update.state`<br><br>If the update status is **Installed**, no further action is required on your part. Azure portal refreshes the status correctly within 24 hours. <br> To refresh the status sooner, follow these steps on one of the nodes. <br>Restart the Cloud Management cluster group.<br>`Stop-ClusterGroup "Cloud Management"`<br>`Start-ClusterGroup "Cloud Management"`|
@@ -336,7 +335,6 @@ The following table lists the known issues in this release:
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|Feature |Issue |Workaround |
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|---------|---------|---------|
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| Deployment <!--31699269-->| This issue affects deployment and update on OEM-licensed devices. Apply the preventive steps before updating to Azure Local 2411.3. <br></br>During deployment, you might see this error at **Apply security settings on servers**: <br></br>`Type 'ConfigureSecurityBaseline' of Role 'AzureStackOSConfig' raised an exception: [ConfigureSecurityBaseline] ConfigureSecurityBaseline failed on <server name> with exception: -> Failed to apply OSConfiguration enforcement for ASHCIApplianceSecurityBaselineConfig on <server name>`. | If you haven’t started the update, see [Azure Local HCI OEM license devices](https://github.com/Azure/AzureLocal-Supportability/blob/main/TSG/Security/TSG-Azure-Local-HCI-OEM-license-devices.md) to avoid blocking it. <br></br> If you’ve encountered the issue, use the same TSG to validate and apply the mitigation steps. |
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| Update | When monitoring update progress in the Azure Update Management portal, the progress might appear to not have updated for several hours. | Run `Get-SolutionUpdate` on one of the cluster nodes. If an update object is returned, the update might be taking longer than expected but it is progressing. If an update object is not returned, the update may be stalled. For detailed steps on how to resolve this issue, see the [Troubleshooting guide](https://github.com/Azure/AzureLocal-Supportability/blob/main/TSG/Update/Get-SolutionUpdate-GatewayTimeout.md).|
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