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Copy file name to clipboardExpand all lines: azure-local/manage/troubleshoot-arc-enabled-vms.md
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@@ -3,7 +3,7 @@ title: Troubleshoot Azure Arc VM management for Azure Local
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description: Learn how to troubleshoot Azure Arc VM management
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author: alkohli
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ms.topic: how-to
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ms.date: 10/24/2024
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ms.date: 03/19/2025
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ms.author: alkohli
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ms.reviewer: vlakshmanan
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ms.service: azure-local
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The deployment template should match the provided sample template. For more information, see the sample template in [Create Arc virtual machines on Azure Local](./create-arc-virtual-machines.md).
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## Failure deleting storage path
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When trying to delete a storage path on your Azure Local instance, you might see an error similar to the following message. Resource numbers and versions may vary in your scenario.
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**Error:** `"errorMessage" serviceClient returned an error during deletion: The storage container service returned an error during deletion: rpc error: code = Unknown desc = Container is in ACTIVE use by Resources [6:`
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`- linux-cblmariner-0.2.0.10503`
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`- windows-windows2019-0.2.0.10503`
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`- windows-windows2022-0.2.0.10503`
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`].`
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`Remove all the Resources from this container, before trying to delete: In Use: Failed,`
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**Resolution:**
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The images listed in the error message differ from typical workloads, which are represented as Azure Resource Manager (ARM) objects on the Azure portal and CLI. This error occurs because these images are directly downloaded onto the file system, which Azure couldn't recognize.
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Follow these steps before trying to remove a storage path:
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1. Remove the associated workloads and the images present on the storage path you want to delete. Look for the following prefixes on the image names: `linux-cblmariner`, `windows-windows2019`, `windows-windows2022`, `windows_k8s`, `aks-image-merged`, `linux-K8s`.
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1. File a [support ticket in the Azure portal](/azure/azure-portal/supportability/how-to-create-azure-support-request).
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## Azure CLI installation isn't recognized
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If your environment fails to recognize Azure CLI after installing it, run the following code block to add the Azure CLI installation path to the environment path.
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