| Update <!--28299865--> |During an initial MOC update, a failure occurs due to the target MOC version not being found in the catalog cache. The follow-up updates and retries show MOC in the target version, without the update succeeding, and as a result the Arc Resource Bridge update fails.<br><br>To validate this issue, collect the update logs using [Troubleshoot solution updates for Azure Stack HCI, version 23H2](./update/update-troubleshooting-23h2.md#collect-update-logs). The log files should show a similar error message (current version might differ in the error message):<br><br>`[ERROR: { "errorCode": "InvalidEntityError", "errorResponse": "{\n\"message\": \"the cloud fabric (MOC) is currently at version v0.13.1. A minimum version of 0.15.0 is required for compatibility\"\n}" }]`|Follow these steps to mitigate the issue:<br><br>1. To find the MOC agent version, run the following command: `'C:\Program Files\AksHci\wssdcloudagent.exe' version`.<br><br>2. Use the output of the command to find the MOC version from the table below that matches the agent version, and set `$initialMocVersion` to that MOC version. Set the `$targetMocVersion` by finding the Azure Stack HCI build you're updating to and get the matching MOC version from the following table. Use these values in the mitigation script provided below:<br><br><table><tr><td><b>Build</b></td><td><b>MOC version</b></td><td><b>Agent version</b></td></tr><tr><td>2311.2</td><td>1.0.24.10106</td><td>v0.13.0-6-gf13a73f7, v0.11.0-alpha.38,01/06/2024</td></tr><tr><td>2402</td><td>1.0.25.10203</td><td>v0.14.0, v0.13.1, 02/02/2024</td></tr><tr><td>2402.1</td><td>1.0.25.10302</td><td>v0.14.0, v0.13.1, 03/02/2024</td></tr><tr><td>2402.2</td><td>1.1.1.10314</td><td>v0.16.0-1-g04bf0dec, v0.15.1, 03/14/2024</td></tr><tr><td>2405/2402.3</td><td>1.3.0.10418</td><td>v0.17.1, v0.16.5, 04/18/2024</td></tr></table><br><br>For example, if the agent version is v0.13.0-6-gf13a73f7, v0.11.0-alpha.38,01/06/2024, then `$initialMocVersion = “1.0.24.10106”` and if you are updating to 2405.0.23, then `$targetMocVersion = “1.3.0.10418”`.<br><br>3. Run the following PowerShell commands on the first node:<br><br>`$initialMocVersion = "<initial version determined from step 2>"`<br>`$targetMocVersion = "<target version determined from step 2>"`<br><br># Import MOC module twice<br>`import-module moc`<br>`import-module moc`<br>`$verbosePreference = "Continue"`<br><br># Clear the SFS catalog cache<br>`Remove-Item (Get-MocConfig).manifestCache`<br><br># Set version to the current MOC version prior to update, and set state as update failed<br>`Set-MocConfigValue -name "version" -value $initialMocVersion`<br>`Set-MocConfigValue -name "installState" -value ([InstallState]::UpdateFailed)`<br><br># Rerun the MOC update to desired version<br>`Update-Moc -version $targetMocVersion`<br><br>4. Resume the update. |
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