Last set of files, also add AKS EE support article

Author: sethmanheim

AKS-Arc/TOC.yml

@@ -271,6 +271,8 @@
     items:
     - name: AKS Edge Essentials PowerShell 
       href: ./reference/aks-edge-ps/index.md
+    - name: Get support
+      href: aks-edge-help-support.md
     - name: Troubleshooting 
       href: aks-edge-troubleshoot-overview.md
     - name: Logs 

AKS-Arc/ad-sso.md

@@ -1,5 +1,5 @@
 ---
-title: Use Active Directory single sign-on for secure connection to Kubernetes API server in AKS enabled by Azure Arc
+title: Use Active Directory single sign-on for secure connection to Kubernetes API server in AKS on Windows Server
 description: Use Active Directory Authentication to securely connect to the API server with SSO credentials
 author: sethmanheim
 ms.topic: how-to
@@ -13,13 +13,13 @@ ms.reviewer: leslielin
 
 ---
 
-# Use Active Directory single sign-on for secure connection to Kubernetes API server in AKS enabled by Azure Arc
+# Use Active Directory single sign-on for secure connection to Kubernetes API server in AKS on Windows Server
 
 [!INCLUDE [applies-to-azure stack-hci-and-windows-server-skus](includes/aks-hci-applies-to-skus/aks-hybrid-applies-to-azure-stack-hci-windows-server-sku.md)]
 
-You can create a secure connection to your Kubernetes API server in AKS enabled by Arc using Active Directory (AD) single sign-on (SSO) credentials.
+You can create a secure connection to your Kubernetes API server in AKS on Windows Server using Active Directory (AD) single sign-on (SSO) credentials.
 
-## Overview of AD in AKS enabled by Arc
+## Overview of AD in AKS on Windows Server
 
 Without Active Directory authentication, you must rely on a certificate-based *kubeconfig* file when you connect to the API server via the `kubectl` command. The **kubeconfig** file contains secrets such as private keys and certificates that need to be carefully distributed, which can be a significant security risk.
 

AKS-Arc/adapt-apps-mixed-os-clusters.md

@@ -1,6 +1,6 @@
 ---
 title: Adapt applications for use in mixed-OS Kubernetes clusters
-description: Learn how to use node selectors or taints and tolerations on Azure Kubernetes Service to ensure applications in mixed OS Kubernetes clusters running on AKS Arc are scheduled on the correct worker node operating system.
+description: Learn how to use node selectors or taints and tolerations on Azure Kubernetes Service to ensure applications in mixed OS Kubernetes clusters running on AKS on Windows Server are scheduled on the correct worker node operating system.
 author: sethmanheim
 ms.topic: how-to
 ms.date: 06/27/2024
@@ -16,9 +16,9 @@ ms.reviewer: abha
 
 [!INCLUDE [applies-to-azure stack-hci-and-windows-server-skus](includes/aks-hci-applies-to-skus/aks-hybrid-applies-to-azure-stack-hci-windows-server-sku.md)]
 
-AKS enabled by Azure Arc enables you to run Kubernetes clusters with both Linux and Windows nodes, but you must make small edits to your apps for use in these mixed-OS clusters. This how-to guide describes how to ensure your application gets scheduled on the right host OS using either node selectors or taints and tolerations.
+AKS on Windows Server enables you to run Kubernetes clusters with both Linux and Windows nodes, but you must make small edits to your apps for use in these mixed-OS clusters. This how-to guide describes how to ensure your application gets scheduled on the right host OS using either node selectors or taints and tolerations.
 
-This article assumes a basic understanding of Kubernetes concepts. For more information, see [Kubernetes core concepts for AKS enabled by Arc](kubernetes-concepts.md).
+This article assumes a basic understanding of Kubernetes concepts. For more information, see [Kubernetes core concepts for AKS on Windows Server](kubernetes-concepts.md).
 
 ## Node selectors
 

AKS-Arc/add-ons.md

@@ -1,6 +1,6 @@
 ---
-title: Add-ons and extensions available for AKS enabled by Arc
-description: Learn about what add-ons and integrations are supported in AKS enabled by Azure Arc.
+title: Add-ons and extensions available for AKS on Windows Server
+description: Learn about what add-ons and integrations are supported in AKS on Windows Server.
 author: sethmanheim
 ms.topic: how-to
 ms.date: 02/15/2024
@@ -9,9 +9,9 @@ ms.lastreviewed: 02/15/2023
 ms.reviewer: baziwane
 ---
 
-# Add-ons, extensions, and other integrations with AKS enabled by Arc
+# Add-ons, extensions, and other integrations with AKS on Windows Server
 
-Azure Kubernetes Service (AKS) enabled by Azure Arc provides augmented functionality for your Kubernetes cluster, mainly through extensions that are supported by Microsoft. There are also many integrations offered by open-source projects and third-party organizations. It's important to note that these integrations, which are not supported by AKS Arc, are not included in the [AKS Arc support policy](support-policies.md).
+Azure Kubernetes Service (AKS) on Windows Server provides augmented functionality for your Kubernetes cluster, mainly through extensions that are supported by Microsoft. There are also many integrations offered by open-source projects and third-party organizations. It's important to note that these integrations, which are not supported by AKS Arc, are not included in the [AKS Arc support policy](support-policies.md).
 
 ## Add-ons
 
@@ -30,15 +30,15 @@ The following rules are used by AKS Arc for applying updates to installed add-on
 | [Install-AksHciCsiNfs](reference/ps/install-akshcicsinfs.md)      | Installs the CSI NFS plug-in to a cluster.                       |
 | [Install-AksHciCsiSmb](reference/ps/install-akshcicsismb.md)      | Installs the CSI SMB plug-in to a cluster.                       |
 | [Install-AksHciGmsaWebhook](reference/ps/install-akshcigmsawebhook.md) | Installs gMSA webhook add-on to the cluster.                     |
-| [Install-AksHciMonitoring](reference/ps/install-akshcimonitoring.md)  | Installs Prometheus for monitoring in the AKS enabled by Arc deployment. |
+| [Install-AksHciMonitoring](reference/ps/install-akshcimonitoring.md)  | Installs Prometheus for monitoring in the AKS on Windows Server deployment. |
 
 ## Azure Arc extensions
 
 Cluster extensions build on top of certain Helm charts and provide an Azure Resource Manager-driven experience for installation and lifecycle management of different Azure capabilities on top of your Kubernetes cluster. You can [deploy these extensions to your clusters](/azure/azure-arc/kubernetes/extensions) to improve cluster management.
 
 ### Available extensions
 
-For more information about the specific cluster extensions for AKS enabled by Arc, see [Currently available extensions](/azure/azure-arc/kubernetes/extensions-release).
+For more information about the specific cluster extensions for AKS on Windows Server, see [Currently available extensions](/azure/azure-arc/kubernetes/extensions-release).
 
 ## Difference between extensions and add-ons
 
@@ -58,4 +58,4 @@ The following table shows examples of open-source and third-party integrations:
 
 ## Next steps
 
-- [AKS enabled by Arc overview](aks-overview.md)
+- [AKS on Windows Server overview](overview.md)

AKS-Arc/aks-edge-help-support.md

@@ -0,0 +1,63 @@
+---
+title: Get support for AKS Edge Essentials
+description: Learn about how to get support and open a support request for AKS Edge Essentials.
+author: sethmanheim
+ms.topic: conceptual
+ms.date: 04/07/2025
+ms.author: sethm 
+
+# Intent: As an IT Pro, I want to find out what options are available to get help and support, such as creating a ticket.
+# Keyword: AKS Edge Essentials support help requests
+---
+
+# Get support for AKS Edge Essentials
+
+If you encounter an issue with AKS Edge Essentials, this article describes how to open a support request.
+
+## Go to Support + troubleshooting in the Azure portal
+
+1. Sign in to the [Azure portal](https://portal.azure.com).
+1. Browse to the subscription you're using for AKS Edge Essentials. Select the subscription to open its dashboard.
+1. From the **Support + troubleshooting** category in the navigation menu in the left-hand pane, select **New Support Request**:
+
+    :::image type="content" source="media/help-support/new-support-request-sidebar.png" alt-text="Screenshot of the Azure portal Help and Support sidebar." lightbox="media/help-support/new-support-request-sidebar.png":::
+
+1. From the dropdown, select the **Technical** issue type:
+
+    :::image type="content" source="media/help-support/select-type.png" alt-text="Screenshot of issue type selection." lightbox="media/help-support/select-type.png":::
+
+1. Your subscription name should auto-populate in the **Subscription** field. If it doesn't, select it from the dropdown.
+
+1. Select the **All services** button, then select the **Service type** dropdown. Begin typing **Edge** in the search box to locate the **AKS Edge Essentials** service in the **Compute** category.
+
+    :::image type="content" source="media/help-support/service-type-edge.png" alt-text="Screenshot showing service selection." lightbox="media/help-support/service-type-edge.png":::
+
+1. Add a short description of your issue in the **Summary** field.
+
+1. Select the appropriate **Problem type** from the dropdown menu for your issue (for example, **Setup and configuration**). Also, select a **Problem subtype** (for example, **Deployment**):
+
+    :::image type="content" source="media/help-support/problem-type-edge.png" alt-text="Screenshot of completed problem type form." lightbox="media/help-support/problem-type-edge.png":::
+
+1. Select **Next**.
+
+1. Review the proposed **Solutions** to determine if they address your issue.
+
+1. If the solutions are not applicable, select **Return to support request** at the top of the page.
+
+1. Select **Next**.
+
+1. Fill in the problem details and description in the appropriate fields: 
+
+    :::image type="content" source="media/help-support/service-request-details.png" alt-text="Screenshot showing details of service request." lightbox="media/help-support/service-request-details.png":::
+
+1. Scroll down and fill in your preferred support method of contact:
+
+    :::image type="content" source="media/help-support/service-request-support-method.png" alt-text="Screenshot showing support method preferences." lightbox="media/help-support/service-request-support-method.png":::
+
+1. Select **Next**. Review the information you submitted. If anything is incorrect, select **Previous** and correct it. When all looks correct, select **Create**.
+
+    :::image type="content" source="media/help-support/review-create-edge.png" alt-text="Screenshot of confirmation screen to create support request." lightbox="media/help-support/review-create-edge.png":::
+
+## Next steps
+
+- [Troubleshoot common issues in AKS Edge Essentials](aks-edge-troubleshoot-overview.md)

AKS-Arc/aks-hybrid-preview-uninstall.md

@@ -14,7 +14,7 @@ ms.lastreviewed: 01/30/2024
 
 [!INCLUDE [aks-hybrid-applies-to-azure-stack-hci-windows-server-sku](includes/aks-hci-applies-to-skus/aks-hybrid-applies-to-azure-stack-hci-windows-server-sku.md)]
 
-This step is only required if you installed the AKS cluster provisioning from Azure preview. The preview ended with the release of [AKS enabled by Azure Arc on Azure Local](aks-overview.md). This article describes the steps to uninstall the preview bits before upgrading to AKS Arc.
+This step is only required if you installed the AKS cluster provisioning from Azure preview. The preview ended with the release of [AKS on Azure Local](aks-overview.md). This article describes the steps to uninstall the preview bits before upgrading to AKS Arc.
 
 ## Step 1: delete all preview AKS clusters and Azure vnets created using Az CLI
 

AKS-Arc/deploy-java-liberty-app.md

@@ -1,6 +1,6 @@
 ---
-title: Deploy a Java app with Open Liberty or WebSphere Liberty on an Azure Kubernetes Service cluster in AKS enabled by Azure Arc
-description: Deploy a Java application with Open Liberty or WebSphere Liberty on an AKS cluster in AKS enabled by Arc.
+title: Deploy a Java app with Open Liberty or WebSphere Liberty on an Azure Kubernetes Service cluster in AKS on Windows Server
+description: Deploy a Java application with Open Liberty or WebSphere Liberty on an AKS cluster in AKS on Windows Server.
 author: sethmanheim
 ms.author: sethm 
 ms.topic: conceptual
@@ -21,7 +21,7 @@ This article demonstrates how to:
 
 * Run your Java, Java EE, Jakarta EE, or MicroProfile application on the Open Liberty or WebSphere Liberty runtime.
 * Build the application Docker image using Open Liberty container images.
-* Deploy the containerized application to an on-premises AKS cluster in AKS enabled by Arc using the Open Liberty Operator.
+* Deploy the containerized application to an on-premises AKS cluster in AKS on Windows Server using the Open Liberty Operator.
 
 The Open Liberty Operator simplifies the deployment and management of applications running on Kubernetes clusters. With Open Liberty Operator, you can also perform more advanced operations, such as gathering traces and dumps.
 

AKS-Arc/deploy-linux-application.md

@@ -1,6 +1,6 @@
 ---
-title: Deploy a Linux app in AKS enabled by Azure Arc
-description: Learn how to deploy a multi-container Linux app to your Kubernetes cluster in AKS enabled by Arc using a custom image stored in Azure Container Registry.
+title: Deploy a Linux app in AKS on Windows Server
+description: Learn how to deploy a multi-container Linux app to your Kubernetes cluster in AKS on Windows Server using a custom image stored in Azure Container Registry.
 author: sethmanheim
 ms.topic: how-to
 ms.custom: linux-related-content
@@ -17,7 +17,7 @@ ms.reviewer: abha
 
 [!INCLUDE [applies-to-azure stack-hci-and-windows-server-skus](includes/aks-hci-applies-to-skus/aks-hybrid-applies-to-azure-stack-hci-windows-server-sku.md)]
 
-This guide describes how to deploy a multi-container app that includes a web front-end and a Redis database instance on your Kubernetes cluster in AKS enabled by Azure Arc. You also learn how to test and scale your app.
+This guide describes how to deploy a multi-container app that includes a web front-end and a Redis database instance on your Kubernetes cluster in AKS on Windows Server. You also learn how to test and scale your app.
 
 This how-to guide assumes a basic understanding of Kubernetes concepts. For more information, see [Kubernetes core concepts](kubernetes-concepts.md).
 

AKS-Arc/deploy-windows-application.md

@@ -1,6 +1,6 @@
 ---
 title: Deploy Windows .NET applications
-description: Learn how to deploy a Windows.NET application to your Kubernetes cluster using a custom image stored in Azure Container Registry in AKS enabled by Azure Arc.
+description: Learn how to deploy a Windows.NET application to your Kubernetes cluster using a custom image stored in Azure Container Registry in AKS on Windows Server.
 author: sethmanheim
 ms.topic: tutorial
 ms.date: 06/26/2024
@@ -17,9 +17,9 @@ ms.reviewer: abha
 
 [!INCLUDE [applies-to-azure stack-hci-and-windows-server-skus](includes/aks-hci-applies-to-skus/aks-hybrid-applies-to-azure-stack-hci-windows-server-sku.md)]
 
-This tutorial describes how to deploy an ASP.NET sample application in a Windows Server container to the Azure Kubernetes Service (AKS) cluster in AKS enabled by Arc, then test and scale your application. You also learn how to join a Windows node to an Active Directory domain.
+This tutorial describes how to deploy an ASP.NET sample application in a Windows Server container to the Azure Kubernetes Service (AKS) cluster in AKS on Windows Server, then test and scale your application. You also learn how to join a Windows node to an Active Directory domain.
 
-This tutorial assumes a basic understanding of Kubernetes concepts. For more information, see [Kubernetes core concepts for AKS enabled by Azure Arc](kubernetes-concepts.md).
+This tutorial assumes a basic understanding of Kubernetes concepts. For more information, see [Kubernetes core concepts for AKS on Windows Server](kubernetes-concepts.md).
 
 ## Before you begin
 

AKS-Arc/encrypt-secrets.md

@@ -1,6 +1,6 @@
 ---
 title: Encrypt etcd secrets for Azure Kubernetes Service clusters
-description: Learn how to encrypt etcd secrets in AKS enabled by Azure Arc.
+description: Learn how to encrypt etcd secrets in AKS on Windows Server.
 author: sethmanheim
 ms.topic: how-to
 ms.date: 06/27/2024
@@ -16,7 +16,7 @@ ms.reviewer: aathipsa
 
 [!INCLUDE [applies-to-azure stack-hci-and-windows-server-skus](includes/aks-hci-applies-to-skus/aks-hybrid-applies-to-azure-stack-hci-windows-server-sku.md)]
 
-This article describes how to monitor and troubleshoot the encryption of etcd secrets for Azure Kubernetes Service (AKS) management clusters and workload clusters in AKS enabled by Azure Arc.
+This article describes how to monitor and troubleshoot the encryption of etcd secrets for Azure Kubernetes Service (AKS) management clusters and workload clusters in AKS on Windows Server.
 
 A *secret* in Kubernetes is an object that contains a small amount of sensitive data, such as passwords and SSH keys. In the Kubernetes API server, secrets are stored in *etcd*, which is a highly available key values store used as the Kubernetes backing store for all cluster data. AKS Arc comes with encryption of etcd secrets and automates the management and rotation of encryption keys.