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azure-local/includes/about-readiness-checks.md

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Both system and pre-update readiness checks perform similar validations and categorize three types of readiness checks: Critical, Warning, and Informational.
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- **Critical**: Readiness checks that prevent you from applying the update. This status indicates issues that you must resolve before proceeding with the update.
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- **Warning**: Readiness checks that also prevent you from applying the update, but you can bypass these using [PowerShell](../update/update-via-powershell-23h2.md#troubleshoot-updates). This status indicates potential issues that might not be severe enough to stop the update but should be addressed to ensure a smooth update process.
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- **Warning**: Readiness checks that also prevent you from applying the update, but you can bypass these using [PowerShell](../update/update-via-powershell-23h2.md). This status indicates potential issues that might not be severe enough to stop the update but should be addressed to ensure a smooth update process.
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- **Informational**: Readiness checks that don't block the update. This status provides information about the system's state and any potential issues that shouldn't affect the update process directly. These checks are for your awareness and might not require immediate action.

azure-local/known-issues-2311-2.md

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description: Read about the known issues and fixed issues in Azure Stack HCI 2311 General Availability (GA) release.
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author: alkohli
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ms.topic: conceptual
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ms.date: 10/21/2024
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ms.date: 12/06/2024
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ms.author: alkohli
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ms.reviewer: alkohli
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ms.service: azure-stack-hci
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| Deployment |The first deployment step: **Before Cloud Deployment** when [Deploying via Azure portal](./deploy/deploy-via-portal.md) can take from 45 minutes to an hour to complete.| |
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| Deployment |Deployments via Azure Resource Manager time out after 2 hours. Deployments that exceed 2 hours show up as failed in the resource group though the cluster is successfully created.| To monitor the deployment in the Azure portal, go to the Azure Stack HCI cluster resource and then go to new **Deployments** entry. |
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| Azure Site Recovery |Azure Site Recovery can't be installed on an Azure Stack HCI cluster in this release. |There's no known workaround in this release. |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results may not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details may still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-3-download-check-readiness-and-install-updates). |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results may not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details may still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-6-track-update-progress). |
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## Next steps
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azure-local/known-issues-2311-3.md

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| Deployment |The first deployment step: **Before Cloud Deployment** when [Deploying via Azure portal](./deploy/deploy-via-portal.md) can take from 45 minutes to an hour to complete.| |
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| Deployment |Deployments via Azure Resource Manager time out after 2 hours. Deployments that exceed 2 hours show up as failed in the resource group though the cluster is successfully created.| To monitor the deployment in the Azure portal, go to the Azure Stack HCI cluster resource and then go to new **Deployments** entry. |
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| Azure Site Recovery |Azure Site Recovery can't be installed on an Azure Stack HCI cluster in this release. |There's no known workaround in this release. |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results may not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details may still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-3-download-check-readiness-and-install-updates). |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results may not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details may still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-6-track-update-progress). |
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| Updates <!--26659591--> |In rare instances, if a failed update is stuck in an *In progress* state in Azure Update Manager, the **Try again** button is disabled. | To resume the update, run the following PowerShell command:<br>`Get-SolutionUpdate`\|`Start-SolutionUpdate`.|
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| Updates <!--26659432--> |In some cases, `SolutionUpdate` commands could fail if run after the `Send-DiagnosticData` command. | Make sure to close the PowerShell session used for `Send-DiagnosticData`. Open a new PowerShell session and use it for `SolutionUpdate` commands.|
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| Updates <!--26417221--> |In rare instances, when applying an update from 2311.0.24 to 2311.2.4, cluster status reports *In Progress* instead of expected *Failed to update*. | Retry the update. If the issue persists, contact Microsoft Support.|

azure-local/known-issues-2311-4.md

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| Deployment |The first deployment step: **Before Cloud Deployment** when [Deploying via Azure portal](./deploy/deploy-via-portal.md) can take from 45 minutes to an hour to complete.| |
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| Deployment |Deployments via Azure Resource Manager time out after 2 hours. Deployments that exceed 2 hours show up as failed in the resource group though the cluster is successfully created.| To monitor the deployment in the Azure portal, go to the Azure Stack HCI cluster resource and then go to new **Deployments** entry. |
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| Azure Site Recovery |Azure Site Recovery can't be installed on an Azure Stack HCI cluster in this release. |There's no known workaround in this release. |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results may not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details may still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-3-download-check-readiness-and-install-updates). |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results may not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details may still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-6-track-update-progress). |
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| Updates <!--26659591--> |In rare instances, if a failed update is stuck in an *In progress* state in Azure Update Manager, the **Try again** button is disabled. | To resume the update, run the following PowerShell command:<br>`Get-SolutionUpdate`\|`Start-SolutionUpdate`.|
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| Updates <!--26659432--> |In some cases, `SolutionUpdate` commands could fail if run after the `Send-DiagnosticData` command. | Make sure to close the PowerShell session used for `Send-DiagnosticData`. Open a new PowerShell session and use it for `SolutionUpdate` commands.|
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| Updates <!--26417221--> |In rare instances, when applying an update from 2311.0.24 to 2311.2.4, cluster status reports *In Progress* instead of expected *Failed to update*. | Retry the update. If the issue persists, contact Microsoft Support.|

azure-local/known-issues-2311-5.md

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| Deployment |The first deployment step: **Before Cloud Deployment** when [Deploying via Azure portal](./deploy/deploy-via-portal.md) can take from 45 minutes to an hour to complete.| |
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| Deployment |Deployments via Azure Resource Manager time out after 2 hours. Deployments that exceed 2 hours show up as failed in the resource group though the cluster is successfully created.| To monitor the deployment in the Azure portal, go to the Azure Stack HCI cluster resource and then go to new **Deployments** entry. |
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| Azure Site Recovery |Azure Site Recovery can't be installed on an Azure Stack HCI cluster in this release. |There's no known workaround in this release. |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results may not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details may still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-3-download-check-readiness-and-install-updates). |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results may not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details may still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-6-track-update-progress). |
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| Updates <!--26659591--> |In rare instances, if a failed update is stuck in an *In progress* state in Azure Update Manager, the **Try again** button is disabled. | To resume the update, run the following PowerShell command:<br>`Get-SolutionUpdate`\|`Start-SolutionUpdate`.|
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| Updates <!--26659432--> |In some cases, `SolutionUpdate` commands could fail if run after the `Send-DiagnosticData` command. | Make sure to close the PowerShell session used for `Send-DiagnosticData`. Open a new PowerShell session and use it for `SolutionUpdate` commands.|
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| Updates <!--26417221--> |In rare instances, when applying an update from 2311.0.24 to 2311.2.4, cluster status reports *In Progress* instead of expected *Failed to update*. | Retry the update. If the issue persists, contact Microsoft Support.|

azure-local/known-issues-2311.md

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| Deployment |If you select **Review + Create** and you haven't filled out all the tabs, the deployment begins and then eventually fails.|There's no known workaround in this release. |
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| Deployment | This issue is seen if an incorrect subscription or resource group was used during registration. When you register the server a second time with Arc, the **Azure Edge Lifecycle Manager** extension fails during the registration, but the extension state is reported as **Ready**. | Before you run the registration the second time:<br><br>Make sure to delete the following folders from your server(s): `C:\ecestore`, `C:\CloudDeployment`, and `C:\nugetstore`.<br>Delete the registry key using the PowerShell cmdlet:<br>`Remove-Item HKLM:\Software\Microsoft\LCMAzureStackStampInformation` |
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| Azure Site Recovery |Azure Site Recovery can't be installed on an Azure Stack HCI cluster in this release. |There's no known workaround in this release. |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results might not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details might still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-3-download-check-readiness-and-install-updates). |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results might not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details might still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-6-track-update-progress). |
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## Next steps

azure-local/known-issues-2402-1.md

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| Deployment |Providing the OU name in an incorrect syntax isn't detected in the Azure portal. The incorrect syntax includes unsupported characters such as `&,",',<,>`. The incorrect syntax is detected at a later step during cluster validation.|Make sure that the OU path syntax is correct and does not include unsupported characters. |
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| Deployment |Deployments via Azure Resource Manager time out after 2 hours. Deployments that exceed 2 hours show up as failed in the resource group though the cluster is successfully created.| To monitor the deployment in the Azure portal, go to the Azure Stack HCI cluster resource and then go to new **Deployments** entry. |
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| Azure Site Recovery |Azure Site Recovery can't be installed on an Azure Stack HCI cluster in this release. |There's no known workaround in this release. |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results may not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details may still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-3-download-check-readiness-and-install-updates). |
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| Update <!--X-->| When updating the Azure Stack HCI cluster via the Azure Update Manager, the update progress and results may not be visible in the Azure portal.| To work around this issue, on each cluster node, add the following registry key (no value needed):<br><br>`New-Item -Path "HKLM:\SYSTEM\CurrentControlSet\Services\HciCloudManagementSvc\Parameters" -force`</br><br> Then on one of the cluster nodes, restart the Cloud Management cluster group. </br><br>`Stop-ClusterGroup "Cloud Management"`</br><br>`Start-ClusterGroup "Cloud Management"`</br><br> This won't fully remediate the issue as the progress details may still not be displayed for a duration of the update process. To get the latest update details, you can [Retrieve the update progress with PowerShell](./update/update-via-powershell-23h2.md#step-6-track-update-progress). |
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| Updates <!--26659591--> |In rare instances, if a failed update is stuck in an *In progress* state in Azure Update Manager, the **Try again** button is disabled. | To resume the update, run the following PowerShell command:<br>`Get-SolutionUpdate`\|`Start-SolutionUpdate`.|
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| Updates <!--26659432--> |In some cases, `SolutionUpdate` commands could fail if run after the `Send-DiagnosticData` command. | Make sure to close the PowerShell session used for `Send-DiagnosticData`. Open a new PowerShell session and use it for `SolutionUpdate` commands.|
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| Updates <!--26417221--> |In rare instances, when applying an update from 2311.0.24 to 2311.2.4, cluster status reports *In Progress* instead of expected *Failed to update*. | Retry the update. If the issue persists, contact Microsoft Support.|

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