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Merge pull request #3100 from MicrosoftDocs/deniseb-fix
Update troubleshoot-mdav-scan-issues.md
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defender-endpoint/troubleshoot-mdav-scan-issues.md

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ms.topic: troubleshooting
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ms.subservice: ngp
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search.appverid: met150
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ms.date: 03/06/2025
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ms.date: 03/11/2025
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---
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# Troubleshoot Microsoft Defender Antivirus scan issues
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| General | Excluded Extensions | |
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| General | Excluded Paths | |
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| General | Excluded Processes | |
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| Scan Schedule | Scan Parameter | This policy setting allows you to specify the scan type to use during a scheduled scan. Scan type options are: <br/>- `1` = Quick Scan (default) <br/>- `2` = Full Scan <br/><br/>If you enable this setting, the scan type is set to the specified value. <br/><br/>If you disable or don't configure this setting, the default scan type is used. |
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| Scan Schedule | Schedule Quick Scan Time | This policy setting allows you to specify the time of day at which to perform a daily quick scan. The time value is represented as the number of minutes past midnight (`00:00`). For example, `120 (0x78)` is equivalent to 02:00 AM. By default, this setting is set to disabled. The schedule is based on local time on the computer where the scan is executing. <br/><br/>If you enable this setting, a daily quick scan runs at the time of day specified. <br/><br/>If you disable or don't configure this setting, daily quick scan controlled by this configuration doesn't run. |
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| Scan Schedule | Schedule Scan Day | This policy setting allows you to specify the day of the week on which to perform a scheduled scan. The scan can also be configured to run every day or to never run at all. <br/><br/>This setting can be configured with the following ordinal number values: <br/>- (`0x0`) Every Day <br/>- (`0x1`) Sunday <br/>- (`0x2`) Monday <br/>- (`0x3`) Tuesday <br/>- (`0x4`) Wednesday <br/>- (`0x5`) Thursday <br/>- (`0x6`) Friday <br/>- (`0x7`) Saturday <br/>- (`0x8`) <br/>- Never (*default*) <br/><br/>If you enable this setting, a scheduled scan runs at the frequency specified. <br/><br/>If you disable or don't configure this setting, a scheduled scan runs at a default frequency. |
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| Scan Schedule | Scan Parameter | This policy setting allows you to specify the scan type to use during a scheduled scan. Scan type options are: <br/>- 1 = Quick Scan (default) <br/>- 2 = Full Scan <br/><br/>If you enable this setting, the scan type is set to the specified value. <br/><br/>If you disable or don't configure this setting, the default scan type is used. |
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| Scan Schedule | Schedule Quick Scan Time | This policy setting allows you to specify the time of day at which to perform a daily quick scan. The time value is represented as the number of minutes past midnight (00:00). For example, 120 (0x78) is equivalent to 02:00 AM. By default, this setting is set to disabled. The schedule is based on local time on the computer where the scan is executing. <br/><br/>If you enable this setting, a daily quick scan runs at the time of day specified. <br/><br/>If you disable or don't configure this setting, daily quick scan controlled by this configuration doesn't run. |
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| Scan Schedule | Schedule Scan Day | This policy setting allows you to specify the day of the week on which to perform a scheduled scan. The scan can also be configured to run every day or to never run at all. <br/><br/>This setting can be configured with the following ordinal number values: <br/>- (0x0) Every Day <br/>- (0x1) Sunday <br/>- (0x2) Monday <br/>- (0x3) Tuesday <br/>- (0x4) Wednesday <br/>- (0x5) Thursday <br/>- (0x6) Friday <br/>- (0x7) Saturday <br/>- (0x8) Never (*default*) <br/><br/>If you enable this setting, a scheduled scan runs at the frequency specified. <br/><br/>If you disable or don't configure this setting, a scheduled scan runs at a default frequency. |
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| Scan Schedule | Schedule Scan Time | This policy setting allows you to specify the time of day at which to perform a scheduled scan. The time value is represented as the number of minutes past midnight (00:00). For example, 120 (0x78) is equivalent to 02:00 AM. By default, this setting is set to a time value of 2:00 AM. The schedule is based on local time on the computer where the scan is executing. <br/><br/>If you enable this setting, a scheduled scan runs at the time of day specified. <br/><br/>If you disable or don't configure this setting, a scheduled scan runs at a default time. |
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| Scan Schedule | Randomize Schedule Task Times | Widen or narrow the randomization period for scheduled scans. Specify a randomization window of between 1 and 23 hours by using the setting `SchedulerRandomizationTime`. |
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| Scan Schedule | Scheduler Randomization Time | |
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The following Event IDs are related to scan operations on a device.
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- Event ID `1000` - An anti-malware scan started.
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- Event ID `1001` - An anti-malware scan finished.
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- Event ID `1002` - An anti-malware scan was stopped before it finished.
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- Event ID 1000 - An anti-malware scan started.
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- Event ID 1001 - An anti-malware scan finished.
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- Event ID 1002 - An anti-malware scan was stopped before it finished.
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For more information, see [Microsoft Defender Antivirus event IDs and error codes](/defender-endpoint/troubleshoot-microsoft-defender-antivirus).
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