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Merge pull request #2356 from YongRhee-MSFT/docs-editor/run-analyzer-macos-1736347469
Update run-analyzer-macos.md
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defender-endpoint/run-analyzer-macos.md

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@@ -9,7 +9,7 @@ ms.service: defender-endpoint
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ms.subservice: macos
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ms.localizationpriority: medium
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ms.topic: troubleshooting-general
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ms.date: 01/06/2025
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ms.date: 01/08/2025
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ms.custom: partner-contribution
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ms.collection:
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- m365-security
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- `SupportToolLinuxBinary.zip`: For all Linux devices
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- `SupportToolMacOSBinary.zip`: For Mac devices
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1. Unzip the SupportToolMacOSBinary.zip.
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5. Unzip the SupportToolMacOSBinary.zip.
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```bash
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unzip -q SupportToolMacOSBinary.zip
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wget --quiet -O XMDEClientAnalyzer.zip https://aka.ms/XMDEClientAnalyzer
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```
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1. Verify the download.
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2. Verify the download.
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| OS | Command |
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|--|--|
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| Linux | `echo '84C9718FF3D29DA0EEE650FB2FC0625549A05CD1228AC253DBB92C8B1D9F1D11 XMDEClientAnalyzer.zip'| sha256sum -c` |
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| macOS | `echo '84C9718FF3D29DA0EEE650FB2FC0625549A05CD1228AC253DBB92C8B1D9F1D11 XMDEClientAnalyzer.zip'| shasum -a 256 -c` |
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1. Extract the contents of `XMDEClientAnalyzer.zip` on the machine.
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3. Extract the contents of `XMDEClientAnalyzer.zip` on the machine.
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If you're using a terminal, extract the files by using the following command:
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```bash
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unzip -q XMDEClientAnalyzer.zip -d XMDEClientAnalyzer
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```
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1. Change directory to the extracted location.
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4. Change directory to the extracted location.
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```bash
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cd XMDEClientAnalyzer
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```
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1. Give the tool executable permission:
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5. Give the tool executable permission:
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```bash
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chmod a+x mde_support_tool.sh
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```
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1. Run as a nonroot user to install required dependencies:
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6. Run as a nonroot user to install required dependencies:
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```bash
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./mde_support_tool.sh
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```
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1. When you download files on macOS, it automatically adds a new extended attribute called com.apple.quarantine which is scanned by Gatekeeper. Before running, you will want to remove this extended attribute:
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7. When you download files on macOS, it automatically adds a new extended attribute called com.apple.quarantine which is scanned by Gatekeeper. Before running, you will want to remove this extended attribute:
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```bash
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xattr -c MDESupportTools
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Apple could not verify "MDESupportTool" is free of malware that may harm your Mac or compromise your privacy"
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1. To collect actual diagnostic package and generate the result archive file, run again as root:
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8. To collect actual diagnostic package and generate the result archive file, run again as root:
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```bash
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sudo ./mde_support_tool.sh -d
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Usage example: `sudo ./MDESupportTool -d`
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NOTE: The log level autoreset feature only available in 2405 or newer client version.
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> [!NOTE]
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> The log level autoreset feature is only available in 2405 or newer client version.
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### Positional arguments
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| `Audited_info.txt` | Details on audited service and related components for [Linux](linux-resources.md) OS. |
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| `perf_benchmark.tar.gz` | The performance test reports. You see this file only if you're using the performance parameter. |
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## See also
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### Defender for Endpoint on macOS troubleshooting
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[Troubleshooting mode in Microsoft Defender for Endpoint on macOS](/defender-endpoint/mac-troubleshoot-mode)
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[Troubleshoot installation issues for Microsoft Defender for Endpoint on macOS](/defender-endpoint/mac-support-install)
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[Troubleshoot license issues for Microsoft Defender for Endpoint on macOS](/defender-endpoint/mac-support-license)
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[Troubleshoot system extension issues in Microsoft Defender for Endpoint on macOS](/defender-endpoint/mac-support-sys-ext)
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[Troubleshoot cloud connectivity issues for Microsoft Defender for Endpoint on macOS](/defender-endpoint/troubleshoot-cloud-connect-mdemac)
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[Overview for how to troubleshoot performance issues for Microsoft Defender for Endpoint on macOS](/defender-endpoint/mac-support-perf-overview)
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[Address false positives/negatives in Microsoft Defender for Endpoint](/defender-endpoint/defender-endpoint-false-positives-negatives)
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[!INCLUDE [Microsoft Defender for Endpoint Tech Community](../includes/defender-mde-techcommunity.md)]

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