Update quarantine-faq.yml

@chrisda

Author: faoquong

defender-office-365/quarantine-faq.yml

@@ -116,6 +116,8 @@ sections:
 
           By default, messages from blocked senders are hidden from view in quarantine (quarantine is filtered by **Don't show blocked senders**). To see messages from all senders, select :::image type="icon" source="media/m365-cc-sc-filter-icon.png" border="false"::: **Filter** and then select **Show all senders**.
 
+          if the resolutions above does not apply to your case please have the issue you are facing routed to the product group within 7 days of Quarantine time for better chance of reconciling the issue. 
+
           > [!TIP]
           > If a sender is blocked and **Don't show blocked senders** is selected (default), messages from those senders are shown on the **Quarantine** page and are included in quarantine notifications when the **Sender address override reason** value is **None**. This behavior occurs because the messages were blocked due to reasons other than sender address overrides.