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Copy file name to clipboardExpand all lines: defender-office-365/mdo-deployment-guide.md
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@@ -269,15 +269,15 @@ In Defender for Office 365 Plan 2, you also have access to create and apply cust
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## Step 5: Review and configure user reported message settings
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**Summary**: Use the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook) or a [supported non-Microsoft tool](submissions-user-reported-messages-custom-mailbox.md#message-submission-format-for-non-microsoft-reporting-tools) so users can report false positives and false negatives in Outlook, and so those reported messages are available to admins on the **User-reported** tab of the **Submissions** page in the Defender portal. Configure the organization so reported messages go to a specified reporting mailbox, to Microsoft, or both.
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**Summary**: Use the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook) or a [supported non-Microsoft tool](submissions-user-reported-messages-custom-mailbox.md#message-submission-format-for-non-microsoft-reporting-tools) so users can report false positives and false negatives in Outlook, and so those reported messages are available to admins on the **Userreported** tab of the **Submissions** page in the Defender portal. Configure the organization so reported messages go to a specified reporting mailbox, to Microsoft, or both.
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**Details**:
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The ability of users to report good messages marked as bad (false positives) or bad messages allowed (false negatives) is important for you to monitor and adjust protection settings in Defender for Office 365.
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The important parts of user message reporting are:
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-**How do users report messages?**: Make sure clients are using one of the following methods so reported messages appear on the **User-reported** tab of the **Submissions** page in the Defender portal at <https://security.microsoft.com/reportsubmission?viewid=user>:
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-**How do users report messages?**: Make sure clients are using one of the following methods so reported messages appear on the **Userreported** tab of the **Submissions** page in the Defender portal at <https://security.microsoft.com/reportsubmission?viewid=user>:
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- The built-in **Report** button in Outlook on the web (formerly known as Outlook Web App or OWA).
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- Non-Microsoft reporting tools that use the [supported message submission format](submissions-user-reported-messages-custom-mailbox.md#message-submission-format-for-non-microsoft-reporting-tools).
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It's up to you whether you want user reported messages to also go to Microsoft for analysis (exclusively or along with delivery to your designated reporting mailbox).
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If you want user reported messages to go only to your designated reporting mailbox, admins should [manually submit user reported messages to Microsoft for analysis](submissions-admin.md#submit-user-reported-messages-to-microsoft-for-analysis) from the **User-reported** tab of the **Submissions** page in the Defender portal at <https://security.microsoft.com/reportsubmission?viewid=user>.
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If you want user reported messages to go only to your designated reporting mailbox, admins should [manually submit user reported messages to Microsoft for analysis](submissions-admin.md#submit-user-reported-messages-to-microsoft-for-analysis) from the **Userreported** tab of the **Submissions** page in the Defender portal at <https://security.microsoft.com/reportsubmission?viewid=user>.
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Submitting user reported messages to Microsoft is important to allow our filters to learn and improve.
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