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defender-endpoint/troubleshoot-onboarding.md

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ms.topic: troubleshooting
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ms.subservice: onboard
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search.appverid: met150
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ms.date: 11/04/2024
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ms.date: 01/15/2025
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# Troubleshoot Microsoft Defender for Endpoint onboarding issues
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> If Microsoft Defender Antivirus is in passive mode, these drivers are set to manual (`0`).
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## Troubleshoot onboarding issues
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> [!NOTE]
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> The following troubleshooting guidance is only applicable for Windows Server 2016 and earlier versions of Windows Server.
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## Troubleshoot onboarding issues on Windows Server 2016 and earlier versions of Windows Server.
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If you encounter issues while onboarding a server, go through the following verification steps to address possible issues.
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