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Update mac-support-license.md
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defender-endpoint/mac-support-license.md

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ms.topic: conceptual
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ms.subservice: macos
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search.appverid: met150
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ms.date: 04/16/2025
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ms.date: 05/24/2025
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---
2020

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# Troubleshoot license issues for Microsoft Defender for Endpoint on macOS
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### Cause
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- You can encounter an error if you've deployed and/or installed the Microsoft Defender for Endpoint on macOS package [Download installation packages](mac-install-manually.md#download-installation-and-onboarding-packages), but you might not have run the configuration script [Download the onboarding package](mac-install-with-intune.md#step-15-download-the-onboarding-package) that contains the license settings. For information on troubleshooting in this scenario, see [If you didn't run the configuration script](#if-you-didnt-run-the-configuration-script).
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- You can encounter an error if you've deployed and/or installed the Microsoft Defender for Endpoint on macOS package [Download installation packages](mac-install-manually.md#download-installation-and-onboarding-packages), but you might not have run the configuration script that contains the license settings. See [Step 15: Check Device and Configuration status](mac-install-with-intune.md#step-15-check-device-and-configuration-status). For information on troubleshooting in this scenario, see [If you didn't run the configuration script](#if-you-didnt-run-the-configuration-script).
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- You can encounter an error message when the Microsoft Defender for Endpoint on macOS agent isn't up to date. For information on troubleshooting in this scenario, see [If Microsoft Defender for Endpoint on macOS isn't up to date](#if-microsoft-defender-for-endpoint-on-macos-isnt-up-to-date).
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