-- For messages that end up in quarantine by mistake (false positives), or for messages that are allowed through (false negatives), we recommend that you search for those messages in [Threat Explorer and real-time detections](threat-explorer-real-time-detections-about.md). You can search by sender, recipient, or message ID. After you locate the message, go to details by clicking on the subject. For a quarantined message, look to see what the "detection technology" was so that you can use the appropriate method to override. For an allowed message, look to see which policy allowed the message.
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