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defender-office-365/anti-spam-protection-about.md

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- seo-marvel-apr2020
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description: Admins can learn about the anti-spam settings and filters that help prevent spam in Exchange Online Protection (EOP).
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ms.service: defender-office-365
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ms.date: 10/18/2023
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ms.date: 12/08/2024
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appliesto:
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/eop-about" target="_blank">Exchange Online Protection</a>
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/mdo-about#defender-for-office-365-plan-1-vs-plan-2-cheat-sheet" target="_blank">Microsoft Defender for Office 365 Plan 1 and Plan 2</a>
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|Action|Spam|High<br>confidence<br>spam|Phishing|High<br>confidence<br>phishing|Bulk|
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|---|:---:|:---:|:---:|:---:|:---:|
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|**Move message to Junk Email folder**: The message is delivered to the mailbox and moved to the Junk Email folder|✔<sup>\*</sup>|✔<sup>\*</sup>||²|✔<sup>\*</sup>|
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|**Move message to Junk Email folder**: The message is delivered to the Junk Email folder in the mailbox|✔<sup>\*</sup>|✔<sup>\*</sup>||²|✔<sup>\*</sup>|
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|**Add X-header**: Adds an X-header to the message header and delivers the message to the mailbox. <br/><br/> You enter the X-header field name (not the value) in the available **Add this X-header text** box. <br/><br/> For **Spam** and **High confidence spam** verdicts, the message is moved to the Junk Email folder.¹ ³||||||
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|**Prepend subject line with text**: Adds text to the beginning of the message's subject line. The message is delivered to the mailbox and moved to the Junk email folder.¹ ³ <br/><br/> You enter the text in the available **Prefix subject line with this text** box.||||||
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|**Redirect message to email address**: Sends the message to other recipients instead of the intended recipients. <br/><br/> You specify the recipients in the **Redirect to this email address** box.||||||
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|**Delete message**: Silently deletes the entire message, including all attachments.||||||
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|**Quarantine message**: Sends the message to quarantine instead of the intended recipients. <br/><br/> You select or use the default _quarantine policy_ for the spam filtering verdict in the **Select quarantine policy** box that appears.⁴ Quarantine policies define what users are able to do to quarantined messages, and whether users receive quarantine notifications. For more information, see [Anatomy of a quarantine policy](quarantine-policies.md#anatomy-of-a-quarantine-policy). <br/><br/> You specify how long the messages are held in quarantine in the available **Retain spam in quarantine for this many days** box.|||✔<sup>\*</sup>|✔<sup>\*</sup> ⁵||
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|**No action**||||||
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¹ EOP uses its own mail flow delivery agent to route messages to the Junk Email folder instead of using the junk email rule in the mailbox. The _Enabled_ parameter on the **Set-MailboxJunkEmailConfiguration** cmdlet in Exchange Online PowerShell has effect on mail flow in cloud mailboxes. For more information, see [Configure junk email settings on Exchange Online mailboxes](configure-junk-email-settings-on-exo-mailboxes.md).
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¹ EOP uses its own mail flow delivery agent to route messages to the Junk Email folder instead of using the junk email rule in the mailbox. The _Enabled_ parameter on the **Set-MailboxJunkEmailConfiguration** cmdlet in Exchange Online PowerShell has no effect on mail flow in cloud mailboxes. For more information, see [Configure junk email settings on Exchange Online mailboxes](configure-junk-email-settings-on-exo-mailboxes.md).
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² For **High confidence phishing**, the **Move message to Junk Email folder** action is effectively deprecated. Although you might be able to select the **Move message to Junk Email folder** action, high confidence phishing messages are always quarantined (equivalent to selecting **Quarantine message**).
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defender-office-365/configure-junk-email-settings-on-exo-mailboxes.md

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description: Admins can learn how to configure the junk email settings in Exchange Online mailboxes. Many of these settings are available to users in Outlook or Outlook on the web.
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ms.service: defender-office-365
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ms.date: 09/16/2024
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ms.date: 12/08/2024
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appliesto:
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/eop-about" target="_blank">Exchange Online Protection</a>
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/mdo-about#defender-for-office-365-plan-1-vs-plan-2-cheat-sheet" target="_blank">Microsoft Defender for Office 365 Plan 1 and Plan 2</a>
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But, there are also specific anti-spam settings that admins can configure on individual mailboxes in Exchange Online:
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- **Move messages to the Junk Email folder based on anti-spam policies**: When an anti-spam policy is configured with the action **Move message to Junk Email folder** for a spam filtering verdict, the message is moved to the Junk Email folder _after_ the message is delivered to the mailbox. For more information about spam filtering verdicts in anti-spam policies, see [Configure anti-spam policies in EOP](anti-spam-policies-configure.md). Similarly, if zero-hour auto purge (ZAP) determines that a delivered message is spam or phish, the message is moved to the Junk Email folder for **Move message to Junk Email folder** spam filtering verdict actions. For more information about ZAP, see [Zero-hour auto purge (ZAP) in Exchange Online](zero-hour-auto-purge.md).
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- **Deliver messages to the Junk Email folder based on anti-spam policies**: When an anti-spam policy is configured with the action **Move message to Junk Email folder** for a spam filtering verdict, the message is delivered to the Junk Email folder of the mailbox. For more information about spam filtering verdicts in anti-spam policies, see [Configure anti-spam policies in EOP](anti-spam-policies-configure.md). Similarly, if zero-hour auto purge (ZAP) determines that a delivered message is spam or phishing, the message is moved to the Junk Email folder for **Move message to Junk Email folder** spam filtering verdict actions. For more information about ZAP, see [Zero-hour auto purge (ZAP) in Exchange Online](zero-hour-auto-purge.md).
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- **Junk email settings that users configure for themselves in Outlook or Outlook on the web**: The _safelist collection_ is the Safe Senders list, the Safe Recipients list, and the Blocked Senders list on each mailbox. The entries in these lists determine whether the message is moved to the Inbox or the Junk Email folder. Users can configure the safelist collection for their own mailboxes in Outlook or Outlook on the web (formerly known as Outlook Web App). Admins can configure the safelist collection on any user's mailbox.
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EOP is able to move messages to the Junk Email folder based on the spam filtering verdict action **Move message to Junk Email folder** or the Blocked Senders list on the mailbox, and prevent messages from being delivered to the Junk Email folder (based on the Safe Senders list on the mailbox).
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EOP is able to deliver messages to the Junk Email folder based on the spam filtering verdict action **Move message to Junk Email folder** and the Blocked Senders list in the mailbox, and prevent messages from being delivered to the Junk Email folder based on the Safe Senders list on the mailbox.
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Admins can use Exchange Online PowerShell to configure entries in the safelist collection on mailboxes (the Safe Senders list, the Safe Recipients list, and the Blocked Senders list).
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defender-office-365/secure-by-default.md

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Microsoft 365 organizations with mailboxes in Exchange Online are protected by Exchange Online Protection (EOP). This protection includes:
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- Email with suspected malware will automatically be quarantined. Whether recipients are notified about quarantined malware messages is controlled by the quarantine policy and the settings in the anti-malware policy. For more information, see [Configure anti-malware policies in EOP](anti-malware-policies-configure.md).
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- Email identified as high confidence phishing will be handled according to the anti-spam policy action. See [Configure anti-spam policies in EOP](anti-spam-policies-configure.md).
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- Email with suspected malware is automatically quarantined. Whether recipients are notified about quarantined malware messages is controlled by the quarantine policy and the settings in the anti-malware policy. For more information, see [Configure anti-malware policies in EOP](anti-malware-policies-configure.md).
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- Email identified as high confidence phishing is handled according to the anti-spam policy action. See [Configure anti-spam policies in EOP](anti-spam-policies-configure.md).
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For more information about EOP, see [Exchange Online Protection overview](eop-about.md).
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More information on these overrides can be found in [Create safe sender lists](create-safe-sender-lists-in-office-365.md).
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> [!NOTE]
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> We have deprecated the **Move message to Junk Email folder** action for a **High confidence phishing email** verdict in EOP anti-spam policies. Anti-spam policies that use this action for high confidence phishing messages will be converted to **Quarantine message**. The **Redirect message to email address** action for high confidence phishing messages is unaffected.
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> The **Move message to Junk Email folder** action for a **High confidence phishing email** verdict in EOP anti-spam policies has been deprecated. Anti-spam policies that use this action for high confidence phishing messages are converted to **Quarantine message**. The **Redirect message to email address** action for high confidence phishing messages is unaffected.
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Secure by default isn't a setting that can be turned on or off, but is the way our filtering works out of the box to keep potentially dangerous or unwanted messages out of your mailboxes. Malware and high confidence phishing messages should be quarantined. By default, only admins can manage messages that are quarantined as malware or high confidence phishing, and they can also report false positives to Microsoft from there. For more information, see [Manage quarantined messages and files as an admin in EOP](quarantine-admin-manage-messages-files.md).
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