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exposure-management/Rapid7-data-connector.md

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@@ -45,7 +45,7 @@ Here are some common issues that might arise when configuring the Rapid7 Connect
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| **Error Type** | **Troubleshooting Action** |
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| ------------------------------------------------------------ | ------------------------------------------------------------ |
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| 'The remote server name couldn't be resolved' error message | Verify the Rapid7 endpoint. Learn more about how to determine your Rapid7 API endpoint [here](https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.rapid7.com%2Finsight%2Fapi-overview%23endpoint&data=05\|02\|[email protected]\|16df3effc63244b6236808dcfe9c61d1\|72f988bf86f141af91ab2d7cd011db47\|1\|0\|638665194889184920\|Unknown\|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D\|0\|\|\|&sdata=s1lGW1eKqmNLGqe%2FNxbMZvszhRwRzGM6AD6Gv0w26IU%3D&reserved=0). |
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| **Error code 401**: Authorization failure | An authorization failure indicates that credentials might not be correct, or there might not be sufficient permissions to access the Rapid7 data. Check your API key and verify that it's valid, and that the account isn't locked. In some cases, we have found that using an organization key works more successfully than generating a user key. <br>Try testing the connection with an organization key. You can test your credentials by running the following commands:<br>`curl -l --request POST --location 'https://**region**.api.insight.rapid7.com/vm/v4/integration/assets?size=2&includeSame=true' --header 'X-API-Key:**key**' --header 'Content-Type: application/json' –header ‘Accept: application/json’`<br> `curl -l --request POST --location 'https://**region**.api.insight.rapid7.com/vm/v4/integration/vulnerabilities?size=2’ --header 'X-API-Key:**key**' --header 'Content-Type: application/json' –header ‘Accept: application/json’`<br>If these fail and describe the error, refer to the Rapid7 documentation to mitigate. |
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| **Error code 401**: Authorization failure | An authorization failure indicates that credentials might not be correct, or there might not be sufficient permissions to access the Rapid7 data. Check your API key and verify that it's valid, and that the account isn't locked. In some cases, we have found that using an organization key works more successfully than generating a user key. <br>Try testing the connection with an organization key. You can test your credentials by running the following commands:<br>`curl -l --request POST --location 'https://\<region\>.api.insight.rapid7.com/vm/v4/integration/assets?size=2&includeSame=true' --header 'X-API-Key:\<key\>' --header 'Content-Type: application/json' –header ‘Accept: application/json’`<br> `curl -l --request POST --location 'https://\<region\>.api.insight.rapid7.com/vm/v4/integration/vulnerabilities?size=2’ --header 'X-API-Key:\<key\>' --header 'Content-Type: application/json' –header ‘Accept: application/json’`<br>If these fail and describe the error, refer to the Rapid7 documentation to mitigate. |
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| **Error code 403:** Access forbidden error | This error indicates that the provided credentials lack the necessary permissions to run the requested APIs. Ensure that your API key is generated with a user that has sufficient permissions to access the Rapid7 data. |
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| **Error code 404:** Not found error | This error indicates that the requested endpoint wasn't found to be reachable. Verify that your Rapid7 endpoint is correct. Learn more about how to determine your Rapid7 API endpoint [here](https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.rapid7.com%2Finsight%2Fapi-overview%23endpoint&data=05\|02\|[email protected]\|16df3effc63244b6236808dcfe9c61d1\|72f988bf86f141af91ab2d7cd011db47\|1\|0\|638665194889196555\|Unknown\|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D\|0\|\|\|&sdata=2aWPJYDlYwjkR6RFf3hrzT0daw%2BmFGE53W4rLf3zpY8%3D&reserved=0). |
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| 'Temporary connectivity issues' error message | Check the configuration details (endpoint URL and API Key) and make sure they're valid. Review the Rapid7 the [configuration section](#rapid7-configuration) for details. |

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