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Copy file name to clipboardExpand all lines: CloudAppSecurityDocs/ops-guide/ops-guide-daily.md
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@@ -13,7 +13,7 @@ This article lists daily operational activities that we recommend you perform wi
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Alerts and incidents are two of the most important items your security operations (SOC) team should be reviewing on a daily basis.
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- Triage incidents and alerts regularly from the [incidents queue](https://security.microsoft.com/incidents-queue) in Microsoft Defender XDR, prioritizing high and medium severity alerts.
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- Triage incidents and alerts regularly from the [incidents queue](https://security.microsoft.com/incidents) in Microsoft Defender XDR, prioritizing high and medium severity alerts.
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- If you're working with a SIEM system, your SIEM system is usually the first stop for triage. SIEM systems provide more context with extra logs and SOAR functionality. Then, use Microsoft Defender XDR for a deeper understanding of an alert or incident timeline.
Copy file name to clipboardExpand all lines: defender-endpoint/health-status.md
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ms.topic: conceptual
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ms.subservice: onboard
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search.appverid: met150
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ms.date: 05/06/2021
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ms.date: 11/04/2024
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---
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# Investigate agent health issues
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-[Microsoft Defender for Endpoint Plan 2](microsoft-defender-endpoint.md)
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-[Microsoft Defender XDR](/defender-xdr)
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The following table provides information on the values returned when you run the `mdatp health` command and their corresponding descriptions.
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The following table provides information about the values that are returned when you run the `mdatp health` command and their corresponding descriptions.
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|Value|Description|
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|Value|Description|
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|---|---|
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|automatic_definition_update_enabled|True if automatic antivirus definition updates are enabled, false otherwise.|
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|cloud_automatic_sample_submission_consent|Current sample submission level. Can be one of the following values: <ul><li>**None**: No suspicious samples are submitted to Microsoft.</li><li>**Safe**: Only suspicious samples that don't contain personally identifiable information (PII) are submitted automatically. This is the default value for this setting.</li><li>**All**: All suspicious samples are submitted to Microsoft.</li></ul>|
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|cloud_diagnostic_enabled|True if optional diagnostic data collection is enabled, false otherwise. For more information related to Defender for Endpoint and other products and services like Microsoft Defender Antivirus and Windows, see [Microsoft Privacy Statement](https://go.microsoft.com/fwlink/?linkid=827576).|
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|cloud_enabled|True if cloud-delivered protection is enabled, false otherwise.|
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|conflicting_applications|List of applications that are possibly conflicting with Microsoft Defender for Endpoint. This list includes, but isn't limited to, other security products and other applications known to cause compatibility issues.|
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|definitions_status|Status of antivirus definitions.|
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|definitions_updated|Date and time of last antivirus definition update.|
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|definitions_updated_minutes_ago|Number of minutes since last antivirus definition update.|
|edr_device_tags|List of tags associated with the device.|
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|edr_group_ids|Group ID that the device is associated with.|
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|edr_machine_id|Device identifier used in Microsoft Defender XDR.|
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|engine_version|Version of the antivirus engine.|
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|healthy|True if the product is healthy, false otherwise.|
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|licensed|True if the device is onboarded to a tenant, false otherwise.|
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|log_level|Current log level for the product.|
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|machine_guid|Unique machine identifier used by the antivirus component.|
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|network_protection_status|Status of the network protection component (macOS only). Can be one of the following values: <ul><li>**starting** - Network protection is starting</li><li>**failed_to_start** - Network protection couldn't be started due to an error</li><li>**started** - Network protection is currently running on the device</li><li>**restarting** - Network protection is currently restarting</li><li>**stopping** - Network protection is stopping</li><li>**stopped** - Network protection isn't running</li></ul>|
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|org_id|Organization that the device is onboarded to. If the device isn't yet onboarded to any organization, this prints unavailable. For more information on onboarding, see [Onboard to Microsoft Defender for Endpoint](onboarding.md).|
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|passive_mode_enabled|True if the antivirus component is set to run in passive mode, false otherwise.|
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|product_expiration|Date and time when the current product version reaches end of support.|
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|real_time_protection_available|True if the real-time protection component is healthy, false otherwise.|
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|real_time_protection_enabled|True if real-time antivirus protection is enabled, false otherwise.|
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|real_time_protection_subsystem|Subsystem used to serve real-time protection. If real-time protection isn't operating as expected, this prints unavailable.|
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|release_ring|Release ring. For more information, see [Deployment rings](onboarding.md).|
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|`app_version`| Displays Microsoft Defender application version.|
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|`automatic_definition_update_enabled`|`True` if automatic antivirus definition updates are enabled; otherwise, `false`.|
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|`behavior_monitoring`|Feature to detect real time threats and prevention by monitoring the behavior of applications, services, and files.<br/><br/>Can have one of the following values: <br/>- **disabled** - default <br/>- **enabled**|
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|`cloud_automatic_sample_submission_consent`|Current sample submission level. <br/><br/>Can have one of the following values: <br/>- **None**: No suspicious samples are submitted to Microsoft.<br/>- **safe**: Only suspicious samples that don't contain personal data are submitted automatically. This value is the default value for this setting.<br/>- **All**: All suspicious samples are submitted to Microsoft.|
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|`cloud_diagnostic_enabled`|`True` if optional diagnostic data collection is enabled; otherwise, `false`. <br/><br/>For more information related to Defender for Endpoint and other products and services like Microsoft Defender Antivirus and Windows, see [Microsoft Privacy Statement](https://go.microsoft.com/fwlink/?linkid=827576).|
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|`cloud_enabled`|`True` if cloud-delivered protection is enabled; otherwise, `false`.|
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|`conflicting_applications`|List of applications that are possibly conflicting with Microsoft Defender for Endpoint. This list includes, but isn't limited to, other security products and other applications known to cause compatibility issues.|
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|`definitions_status`|Status of antivirus definitions. Can have one of the following values: <br/>- **up_to_date**<br/>- **updating**<br/>- **unavailable**|
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|`definitions_updated`|Date and time of last antivirus definition update.|
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|`definitions_updated_minutes_ago`|Number of minutes since last antivirus definition update.|
|`edr_device_tags`|List of tags associated with the device.|
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|`edr_early_preview_enabled`|Setting of edr early preview. Can have one of the following values: <br/>- **disabled** <br/>- **enabled**|
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|`edr_group_ids`|Group ID that the device is associated with.|
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|`edr_machine_id`|Device identifier used in the Microsoft Defender portal.|
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|`engine_load_status`|Status of antivirus engine to determine whether it's running. <br/><br/>Can have one of the following values: <br/>- **Engine not loaded** - antivirus engine process is down<br/>- **Engine load succeeded** - antivirus engine process is up and running|
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|`engine_version`|Version of the antivirus engine.|
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|`healthy`|`True` if the product is healthy; otherwise, `false`.|
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|`health_issues`|Lists health issues if any.|
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|`licensed`|`True` if the device is onboarded to a tenant; otherwise, `false`.|
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|`log_level`|Current log level for the product. <br/><br/>Can have one of the following values: <br/>- **info** <br/>- **debug**|
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|`machine_guid`|Unique machine identifier used by the antivirus component.|
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|`network_protection_enforcement_level`|Mode of network protection. <br/><br/>Can have one of the following: <br/>- **disabled** - all components associated with network protection are disabled<br/>- **block** - network protection prevents connection to malicious websites<br/>- **audit** - Check how blocks occur|
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|`network_protection_status`|Status of the network protection component (macOS only).<br/><br/> Can have one of the following values: <br/>- **starting** - Network protection is starting<br/>- **failed_to_start** - Network protection couldn't be started due to an error<br/>- **started** - Network protection is running on the device<br/>- **restarting** - Network protection is restarting<br/>- **stopping** - Network protection is stopping<br/>- **stopped** - Network protection isn't running|
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|`org_id`|Organization that the device is onboarded to. If the device isn't yet onboarded to any organization, it shows as `unavailable`. For more information on onboarding, see [Onboard to Microsoft Defender for Endpoint](onboarding.md).|
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|`passive_mode_enabled`|`True` if the antivirus component is set to run in passive mode; otherwise, `false`.|
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|`product_expiration`|Date and time when the current product version reaches end of support.|
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|`real_time_protection_available`|`True` if the real-time protection component is healthy; otherwise, `false`.|
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|`real_time_protection_enabled`|`True` if real-time antivirus protection is enabled; otherwise, `false`.|
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|`real_time_protection_subsystem`|Subsystem used to serve real-time protection. If real-time protection isn't operating as expected, it shows as `unavailable`.|
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|`release_ring`|Release ring. For more information, see [Deployment rings](onboarding.md).|
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|`supplementary_events_subsystem`|Subsystem that provides supplementary event data. Can have one of the following values: <br/>- **ebpf** - Default from app version: `101.2408.0000`<br/>- **auditd**|
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## Component specific health
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You can get more detailed health information for different Defender's features with `mdatp health --details <feature>`. For example:
Copy file name to clipboardExpand all lines: defender-endpoint/troubleshoot-onboarding.md
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ms.date: 09/18/2024
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ms.date: 11/04/2024
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# Troubleshoot Microsoft Defender for Endpoint onboarding issues
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|`10`|Onboarding data couldn't be written to registry|Check the permissions on the registry, specifically <p> `HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat Protection`. <p> Verify that the script has been run as an administrator.|
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|`15`|Failed to start SENSE service|Check the service health (`sc query sense` command). Make sure it's not in an intermediate state (*'Pending_Stopped'*, *'Pending_Running'*) and try to run the script again (with administrator rights). <p> If the device is running Windows 10, version 1607 and running the command `sc query sense` returns `START_PENDING`, reboot the device. If rebooting the device doesn't address the issue, upgrade to KB4015217 and try onboarding again.|
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|`15`|Failed to start SENSE service|If the message of the error is: System error 577 or error 1058 has occurred, you need to enable the Microsoft Defender Antivirus ELAM driver, see [Ensure that Microsoft Defender Antivirus is not disabled by a policy](#ensure-that-microsoft-defender-antivirus-is-not-disabled-by-a-policy) for instructions.|
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|`15`|Failed to start SENSE service|The SENSE Feature on Demand (FoD) may not be installed. To determine whether it is installed, enter the following command from an Admin CMD/PowerShell prompt: `DISM.EXE /Online /Get-CapabilityInfo /CapabilityName:Microsoft.Windows.Sense.Client~~~` If it returns an error or the state is not "Installed," then the SENSE FoD must be installed. See [Available Features on Demand: SENSE Client for Microsoft Defender for Endpoint](/windows-hardware/manufacture/desktop/features-on-demand-non-language-fod?view=windows-11&preserve-view=true) for installation instructions.|
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|`15`|Failed to start SENSE service|The SENSE Feature on Demand (FoD) may not be installed. To determine whether it is installed, enter the following command from an Admin CMD/PowerShell prompt: `DISM.EXE /Online /Get-CapabilityInfo /CapabilityName:Microsoft.Windows.Sense.Client~~~~` If it returns an error or the state is not "Installed," then the SENSE FoD must be installed. See [Available Features on Demand: SENSE Client for Microsoft Defender for Endpoint](/windows-hardware/manufacture/desktop/features-on-demand-non-language-fod?view=windows-11&preserve-view=true) for installation instructions.|
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|`30`|The script failed to wait for the service to start running|The service could have taken more time to start or has encountered errors while trying to start. For more information on events and errors related to SENSE, see [Review events and errors using Event viewer](event-error-codes.md).|
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|`35`|The script failed to find needed onboarding status registry value|When the SENSE service starts for the first time, it writes onboarding status to the registry location <p> `HKLM\SOFTWARE\Microsoft\Windows Advanced Threat Protection\Status`. <p> The script failed to find it after several seconds. You can manually test it and check if it's there. For more information on events and errors related to SENSE, see [Review events and errors using Event viewer](event-error-codes.md).|
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|`40`|SENSE service onboarding status isn't set to **1**|The SENSE service has failed to onboard properly. For more information on events and errors related to SENSE, see [Review events and errors using Event viewer](event-error-codes.md).|
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