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Removed/replaced Report Message/Report Phishing
With built-in Report button.
1 parent eecc3c7 commit 7418cee

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-25
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defender-office-365/advanced-delivery-policy-configure.md

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description: Admins can learn how to use the advanced delivery policy in Exchange Online Protection (EOP) to identify messages that shouldn't be filtered in specific supported scenarios (third-party phishing simulations and messages delivered to security operations (SecOps) mailboxes.
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ms.service: defender-office-365
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ms.date: 02/11/2025
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ms.date: 02/24/2025
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appliesto:
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/eop-about" target="_blank">Exchange Online Protection</a>
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/mdo-about#defender-for-office-365-plan-1-vs-plan-2-cheat-sheet" target="_blank">Microsoft Defender for Office 365 Plan 1 and Plan 2</a>
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- [AIR and clustering in Defender for Office 365](air-about.md) ignores these messages.
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- Specifically for third-party phishing simulations:
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- [Admin submission](submissions-admin.md) generates an automatic response saying that the message is part of a phishing simulation campaign and isn't a real threat. Alerts and AIR aren't triggered. The admin submissions experience shows these messages as a simulated threat.
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- When a user reports a phishing simulation message using the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook) or the [Microsoft Report Message or Report Phishing add-ins](submissions-outlook-report-messages.md#use-the-report-message-and-report-phishing-add-ins-in-outlook), the system doesn't generate an alert, investigation, or incident. The links or files aren't detonated, but the message appears on the **User reported** tab of the **Submissions** page.
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- When a user reports a phishing simulation message using the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook), the system doesn't generate an alert, investigation, or incident. The links or files aren't detonated, but the message appears on the **User reported** tab of the **Submissions** page.
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Messages that are identified by the advanced delivery policy aren't security threats, so the messages are marked with system overrides. Admin experiences show these messages as **Phishing simulation** or **SecOps mailbox** system overrides. Admins can use these values to filter and analyze messages in the following experiences:
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defender-office-365/air-examples.md

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ms.date: 01/10/2025
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ms.date: 02/24/2025
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description: See examples for how to start automated investigation and response (AIR) in Microsoft Defender for Office 365 Plan 2.
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- air
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## Example: A user-reported phishing message launches an investigation playbook
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A user receives an email that looks like a phishing attempt. The user reports the message using the [Microsoft Report Message or Report Phishing add-ins](submissions-users-report-message-add-in-configure.md), which results in an alert that's triggered by the **Email reported by user as malware or phish** [alert policy](/purview/alert-policies#threat-management-alert-policies), which automatically launches the investigation playbook.
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A user receives an email that looks like a phishing attempt. The user reports the message using the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook), which results in an alert that's triggered by the **Email reported by user as malware or phish** [alert policy](/purview/alert-policies#threat-management-alert-policies), which automatically launches the investigation playbook.
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Various aspects of the reported email message are assessed. For example:
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defender-office-365/anti-phishing-protection-tuning.md

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description: Admins can learn to identify the reasons why and how a phishing message got through in Microsoft 365, and what to do to prevent more phishing messages in the future.
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ms.date: 06/09/2023
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/eop-about" target="_blank">Exchange Online Protection</a>
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/mdo-about#defender-for-office-365-plan-1-vs-plan-2-cheat-sheet" target="_blank">Microsoft Defender for Office 365 Plan 1 and Plan 2</a>
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- Whenever possible, we recommend that you deliver email for your domain directly to Microsoft 365. In other words, point your Microsoft 365 domain's MX record to Microsoft 365. Exchange Online Protection (EOP) is able to provide the best protection for your cloud users when their mail is delivered directly to Microsoft 365. If you must use a third-party email hygiene system in front of EOP, use Enhanced Filtering for Connectors. For instructions, see [Enhanced Filtering for Connectors in Exchange Online](/Exchange/mail-flow-best-practices/use-connectors-to-configure-mail-flow/enhanced-filtering-for-connectors).
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- Have users use the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook) or deploy the [Microsoft Report Message or Report Phishing add-ins](submissions-outlook-report-messages.md#use-the-report-message-and-report-phishing-add-ins-in-outlook) in your organization. Configure the [user reported settings](submissions-user-reported-messages-custom-mailbox.md) to send user reported messages to a reporting mailbox, to Microsoft, or both. User reported messages are then available to admins on the **User reported** tab on the **Submissions** page at <https://security.microsoft.com/reportsubmission?viewid=user>. Admin can report user reported messages or any messages to Microsoft as described in [Use the Submissions page to submit suspected spam, phish, URLs, legitimate email getting blocked, and email attachments to Microsoft](submissions-admin.md). User or admin reporting of false positives or false negatives to Microsoft is important, because it helps train our detection systems.
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- Have users use the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook). Configure the [user reported settings](submissions-user-reported-messages-custom-mailbox.md) to send user reported messages to a reporting mailbox, to Microsoft, or both. User reported messages are then available to admins on the **User reported** tab on the **Submissions** page at <https://security.microsoft.com/reportsubmission?viewid=user>. Admin can report user reported messages or any messages to Microsoft as described in [Use the Submissions page to submit suspected spam, phish, URLs, legitimate email getting blocked, and email attachments to Microsoft](submissions-admin.md). User or admin reporting of false positives or false negatives to Microsoft is important, because it helps train our detection systems.
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- Multi factor authentication (MFA) is a good way to prevent compromised accounts. You should strongly consider enabling MFA for all of your users. For a phased approach, start by enabling MFA for your most sensitive users (admins, executives, etc.) before you enable MFA for everyone. For instructions, see [Set up multi-factor authentication](/microsoft-365/admin/security-and-compliance/set-up-multi-factor-authentication).
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defender-office-365/mdo-deployment-guide.md

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description: Learn how to get started with the initial deployment and configuration of Microsoft Defender for Office 365.
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/mdo-about#defender-for-office-365-plan-1-vs-plan-2-cheat-sheet" target="_blank">Microsoft Defender for Office 365 Plan 1 and Plan 2</a>
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- ✅ <a href="https://learn.microsoft.com/defender-xdr/microsoft-365-defender" target="_blank">Microsoft Defender XDR</a>
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## Step 5: Review and configure user reported message settings
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**Summary**: Deploy the [Report Message or Report Phishing add-ins](submissions-users-report-message-add-in-configure.md) or a [supported third party tool](submissions-user-reported-messages-custom-mailbox.md#message-submission-format-for-third-party-reporting-tools) so users can report false positives and false negatives in Outlook, and so those reported messages are available to admins on the **User-reported** tab of the **Submissions** page in the Defender portal. Configure the organization so reported messages go to a specified reporting mailbox, to Microsoft, or both.
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**Summary**: Use the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook) or a [supported third party tool](submissions-user-reported-messages-custom-mailbox.md#message-submission-format-for-third-party-reporting-tools) so users can report false positives and false negatives in Outlook, and so those reported messages are available to admins on the **User-reported** tab of the **Submissions** page in the Defender portal. Configure the organization so reported messages go to a specified reporting mailbox, to Microsoft, or both.
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**Details**:
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- **How do users report messages?**: Make sure clients are using one of the following methods so reported messages appear on the **User-reported** tab of the **Submissions** page in the Defender portal at <https://security.microsoft.com/reportsubmission?viewid=user>:
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- The built-in **Report** button in Outlook on the web (formerly known as Outlook Web App or OWA).
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- The Microsoft [Report Message or Report Phishing add-ins](submissions-users-report-message-add-in-configure.md) for Outlook and Outlook on the web.
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- Third-party reporting tools that use the [supported message submission format](submissions-user-reported-messages-custom-mailbox.md#message-submission-format-for-third-party-reporting-tools).
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- **Where do user reported messages go?**: You have the following options:

defender-office-365/mdo-integrate-security-service.md

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description: Learn about the considerations for integrating non-Microsoft security services with Exchange Online Protection and Microsoft Defender for Office 365.
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/mdo-about#defender-for-office-365-plan-1-vs-plan-2-cheat-sheet" target="_blank">Microsoft Defender for Office 365 Plan 1 and Plan 2</a>
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## Integrating non-Microsoft message reporting tools
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Defender for Office 365 has [user reported settings](submissions-user-reported-messages-custom-mailbox.md) that work with the built-in **Report** button in [supported versions of Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook), or the [Microsoft Report Message or Report Phishing add-ins](submissions-users-report-message-add-in-configure.md).
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Defender for Office 365 has [user reported settings](submissions-user-reported-messages-custom-mailbox.md) that work with the built-in **Report** button in [supported versions of Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook).
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Knowing that non-Microsoft security services might include their own tools and processes for reporting false positives and false negatives (including user education/awareness efforts), Defender for Office 365 supports submissions from [third-party reporting tools](submissions-user-reported-messages-custom-mailbox.md#options-for-third-party-reporting-tools). This support helps streamline reporting [false positives and false negatives to Microsoft](submissions-admin.md), and empowers your SecOps team to take advantage of Microsoft Defender XDR [incident management](/defender-xdr/incidents-overview) and [automated investigations and response (AIR)](air-about.md).
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defender-office-365/migrate-to-defender-for-office-365-setup.md

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description: "Take the steps to begin migrating from a third-party protection service or device to Microsoft Defender for Office 365 protection."
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You should also confirm that all users in the pilot have a supported way to report messages that received an incorrect verdict from Defender for Office 365. These options include:
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- [The built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook)
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- Supported third party reporting tools as described [here](submissions-user-reported-messages-custom-mailbox.md#message-submission-format-for-third-party-reporting-tools).
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Don't underestimate the importance of this step. Data from user reported messages will give you the feedback loop that you need to verify a good, consistent end-user experience before and after the migration. This feedback helps you to make informed policy configuration decisions, and provide data-backed reports to management that the migration went smoothly.

defender-office-365/protection-stack-microsoft-defender-for-office365.md

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5. **Campaign Views** let administrators see the big picture of an attack, faster and more completely, than any team could without automation. Microsoft leverages the vast amounts of anti-phishing, anti-spam, and anti-malware data across the entire service to help identify campaigns, and then allows admins to investigate them from start to end, including targets, impacts, and flows, that are also available in a downloadable campaign write-up.
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6. **The Report Message add-ins** enable people to easily report false positives (good email, mistakenly marked as *bad*) or false negatives (bad email marked as *good*) to Microsoft for further analysis.
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6. **The built-in Report button** in [supported versions of Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook) enables people to easily report false positives (good email, mistakenly marked as *bad*) or false negatives (bad email marked as *good*) to Microsoft for further analysis.
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7. **Safe Links for Office clients** offers the same Safe Links time-of-click protection, natively, inside supported Office apps like Word, PowerPoint, and Excel.
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defender-office-365/reports-email-security.md

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- ✅ <a href="https://learn.microsoft.com/defender-office-365/eop-about" target="_blank">Exchange Online Protection</a>
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> In order for the **User reported messages** report to work correctly, **audit logging must be turned on** in your Microsoft 365 organization (it's on by default). For more information, see [Turn auditing on or off](/purview/audit-log-enable-disable).
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The **User reported messages** report shows information about email messages that users reported as junk, phishing attempts, or good mail by using the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook) or the [Microsoft Report Message or Report Phishing add-ins](submissions-outlook-report-messages.md#use-the-report-message-and-report-phishing-add-ins-in-outlook).
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The **User reported messages** report shows information about email messages that users reported as junk, phishing attempts, or good mail by using the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook).
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On the **Email & collaboration reports** page at <https://security.microsoft.com/emailandcollabreport>, find **User reported messages**, and then select **View details**. Or, to go directly to the report, use <https://security.microsoft.com/reports/userSubmissionReport>.
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defender-office-365/submissions-admin.md

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description: "Admins can learn how to use the Submissions page in the Microsoft Defender portal to submit messages, URLs, and email attachments to Microsoft for analysis. Reasons for submission include: legitimate messages that were blocked, suspicious messages that were allowed, suspected phishing email, spam, malware, and other potentially harmful messages."
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- **Email messages**: You're using supported methods for users to report messages:
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- The [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook).
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- The [Microsoft Report Message or Report Phishing add-ins](submissions-users-report-message-add-in-configure.md).
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- [Supported third-party reporting tools](submissions-user-reported-messages-custom-mailbox.md#options-for-third-party-reporting-tools)
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- **Teams messages**: [User reporting settings for Teams messages](submissions-teams.md#user-reporting-settings-for-teams-messages) is turned on.
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defender-office-365/submissions-outlook-report-messages.md

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