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Update phishing-triage-agent.md
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defender-xdr/phishing-triage-agent.md

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@@ -274,7 +274,7 @@ Here are examples of how you can write your feedback to the agent.
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| Feedback about email subject | Any email that its subject contains a request for billing transaction is not allowed in our organization and is considered as phishing. | If the subject has a positive natural sentiment, it’s legitimate. | Feedback that is descriptive and specific can be effectively validated, while subjective feedback may lead to unintended outcomes. |
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| Feedback about the email body | Emails requesting credential verification should include a reference to the specific account or service. Any generic 'verify your account' request without details should be treated as phishing. | This email should be treated as phishing. | Feedback that includes detailed information is more likely to be clearly understood, while feedback lacking detail may be interpreted in various ways and could lead to unpredictable outcomes. |
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| Feedback about a recipient and email body | This email was sent to multiple employees, and the body instructs recipients to download an 'important attachment' without describing its contents—legitimate emails always specify attachment details. | Mass internal emails with attachments are phishing. | Feedback that highlights specific missing details commonly found in legitimate emails is more effective. Feedback that contains broad generalizations (mass emails) or vague terms (such as “internal”) may lead to an excessive amount of true positives. |
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| Feedback about a recipient and a domain | New contractor onboarding emails should only be sent to email addresses starting with 'v-' to ensure they are directed to the correct recipients. | Contractor emails look different from usual, so they might be phishing. | Well-written feedback clearly defines the expected recipient format, while feedback that is indecisive (“might be”) and lacks clear identification criteria (“looks different from usual” without specifying what is different), makes detection unreliable . |
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| Feedback about a recipient and a domain | New contractor onboarding emails should only be sent to email addresses starting with 'v-' to ensure they are directed to the correct recipients. | Contractor emails look different from usual, so they might be phishing. | Well-written feedback clearly defines the expected recipient format, while feedback that is indecisive (“might be”) and lacks clear identification criteria (“looks different from usual” without specifying what is different), makes detection unreliable. |
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### Resolve feedback failures

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