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Merge pull request #3826 from MishraSoumyaMS/patch-9
Update remediate-malicious-email-delivered-office-365.md
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defender-office-365/remediate-malicious-email-delivered-office-365.md

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search.appverid: MET150
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description: Threat remediation
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ms.service: defender-office-365
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ms.date: 03/20/2025
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ms.date: 05/19/2025
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appliesto:
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/mdo-about#defender-for-office-365-plan-1-vs-plan-2-cheat-sheet" target="_blank">Microsoft Defender for Office 365 Plan 2</a>
2020
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- **Hard delete**: Purge the deleted message. Admins can recover hard deleted items using single-item recovery. For more information about hard deleted and soft deleted items, see [Soft-deleted and hard-deleted items](/compliance/assurance/assurance-exchange-online-data-deletion#soft-deleted-and-hard-deleted-items).
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> [!NOTE]
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> In U.S. Government organizations (Microsoft 365 GCC, GCC High, and DoD) admins can take the actions **Soft delete**, **Move to junk folder**, **Move to deleted items**, **Hard delete**, and **Move to inbox**. The actions **Delete sender's copy** and **Move to inbox** from quarantine folder aren't available.
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> In U.S. Government organizations (Microsoft 365 GCC, GCC High, and DoD) admins can take the actions **Soft delete**, **Move to junk folder**, **Move to deleted items**, **Hard delete**, and **Move to inbox**. The actions **Delete sender's copy** and **Move to inbox** from quarantine folder aren't available. Also, the action logs are available only at <https://security.microsoft.com/threatincidents>, not in the **Action Center** at <https://security.microsoft.com/action-center>.
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Suspicious messages are categorized as either remediable or nonremediable. In most cases, the total of remediable and nonremediable messages equals the total number of messages submitted. But the totals might not match because of system delays, time-outs, or expired messages. Messages expire based on the Explorer retention period for your organization.
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