You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: defender-office-365/quarantine-admin-manage-messages-files.md
+26-19Lines changed: 26 additions & 19 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -149,7 +149,6 @@ To filter the entries, select :::image type="icon" source="media/m365-cc-sc-filt
149
149
-**Show all senders**
150
150
-**Release status**: Select one or more of the following values
151
151
-**Needs review**
152
-
-**Approved**
153
152
-**Denied**
154
153
-**Release requested**
155
154
-**Released**
@@ -289,7 +288,7 @@ In the **Release email to recipient inboxes** flyout that opens, configure the f
289
288
-**Release to all recipients**
290
289
-**Release to one or more of the original recipients of the email**: Enter the recipients in the **Recipients** box that appears.
291
290
292
-
-**Send a copy of this message to another recipient**: If you select this option, select one or more recipients by clicking in the **Recipients** box that appears.
291
+
-**Send a copy of this message to another recipient**: If you select this option, select one or more recipients by clicking in the **Recipients** box that appears. Select :::image type="icon" source="media/m365-cc-sc-remove-selection-icon.png" border="false"::: to remove an entry.
293
292
294
293
-**Submit the message to Microsoft to improve detection**: If you select this option, the erroneously quarantined message is reported to Microsoft as a false positive. Depending on the results of their analysis, the service-wide spam filter rules might be adjusted to allow the message through.
295
294
@@ -316,12 +315,16 @@ If you don't release or remove a message, it's automatically deleted from quaran
316
315
317
316
After you select the message, use either of the following methods to approve or deny the release request:
318
317
319
-
-**On the Email tab**: Select :::image type="icon" source="media/m365-cc-sc-edit-icon.png" border="false"::: **Approve release** or :::image type="icon" source="media/m365-cc-sc-deny-icon.png" border="false"::: **Deny**.
320
-
-**In the details flyout of the selected message**: Select :::image type="icon" source="media/m365-cc-sc-more-actions-icon.png" border="false"::: **More**and then select **Approve release**or :::image type="icon" source="media/m365-cc-sc-deny-icon.png" border="false"::: **Deny release**.
318
+
-**On the Email tab**: Select :::image type="icon" source="media/m365-cc-sc-check-mark-icon.png" border="false"::: **Release** or :::image type="icon" source="media/m365-cc-sc-deny-icon.png" border="false"::: **Deny**.
319
+
-**In the details flyout of the selected message**: Select :::image type="icon" source="media/m365-cc-sc-check-mark-icon.png" border="false"::: **Release email**or :::image type="icon" source="media/m365-cc-sc-more-actions-icon.png" border="false"::: **More**\> :::image type="icon" source="media/m365-cc-sc-deny-icon.png" border="false"::: **Deny release**.
321
320
322
-
If you select **Approve release**, an**Approve release** flyout opens where you can review information about the message. To approve the request, select**Approve release**. A **Release approved** flyout opens where you can select the link to learn more about releasing messages. Select **Done** when you're finished on the **Release approved** flyout. Back on the **Email** tab, the **Release status** value of the message changes to **Approved**.
321
+
If you select **Release** or**Release email**, a**Release email to recipient inboxes** flyout opens. The options are the same as described in [Release quarantined email](#release-quarantined-email).
323
322
324
-
If you select **Deny**, a **Deny release** flyout opens where you can review information about the message. To deny the request, select **Deny release**. A **Release denied** flyout opens where you can select the link to learn more about releasing messages. Select **Done** when you're finished on the **Release denied** flyout. Back on the **Email** tab, the **Release status** value of the message changes to **Denied**.
323
+
After you release the message, the **Release status** value of the message changes to **Released** on the **Email** tab.
324
+
325
+
If you select **Deny** or **Deny release**, a **Deny release** flyout opens where you can review information about the message. When you select **Deny release**, a **Release denied** flyout opens where you can select the link to learn more about releasing messages. Select **Done** when you're finished on the **Release denied** flyout.
326
+
327
+
Back on the **Email** tab, the **Release status** value of the message changes to **Denied**.
325
328
326
329
> [!TIP]
327
330
> You can deny release for all recipients only. You can't deny release for specific recipients.
@@ -369,9 +372,9 @@ Use :::image type="icon" source="media/m365-cc-sc-copy-icon.png" border="false":
369
372
370
373
Select the **Microsoft Message Header Analyzer** link to analyze the header fields and values in depth. Paste the message header into the **Insert the message header you would like to analyze** section (CTRL+V or right-click and choose **Paste**), and then select **Analyze headers**.
371
374
372
-
#### Report email to Microsoft for review from quarantine
375
+
#### Submit email to Microsoft for review from quarantine
373
376
374
-
After you select the message, use either of the following methods to report the message to Microsoft for analysis:
377
+
After you select the message, use either of the following methods to submit the message to Microsoft for analysis:
375
378
376
379
-**On the Email tab**: Select :::image type="icon" source="media/m365-cc-sc-more-actions-icon.png" border="false"::: **More**\> :::image type="icon" source="media/m365-cc-sc-create-icon.png" border="false"::: **Submit for review**.
377
380
-**In the details flyout of the selected message**: Select :::image type="icon" source="media/m365-cc-sc-more-actions-icon.png" border="false"::: **More options**\> :::image type="icon" source="media/m365-cc-sc-create-icon.png" border="false"::: **Submit for review**.
@@ -489,17 +492,21 @@ In organizations with Microsoft Defender for Office 365 (add-on licenses or incl
489
492
490
493
When you select multiple quarantined messages on the **Email** tab by selecting the check boxes next to the first column, the following bulk actions are available on the **Email** tab (depending on the **Release status** values of the messages that you selected):
- Not available for messages with the **Release status** value **Released**.
497
+
-[Approve user release requests](#approve-or-deny-release-requests-from-users-for-quarantined-email) if the **Release status** value of the messages is **Released requested**.
498
+
499
+
The only available options to select for bulk actions are **Send a copy of this message to other recipients** and **Send the message to Microsoft to improve detection (false positive)**.
493
500
494
-
The only available options to select for bulk actions are **Send a copy of this message to other recipients in your organization** and **Send the message to Microsoft to improve detection (false positive)**.
501
+
-[Deny user release requests](#approve-or-deny-release-requests-from-users-for-quarantined-email) if the **Release status** value of the messages is **Released requested**.
495
502
496
-
-[Approve or deny release requests from users for quarantined email](#approve-or-deny-release-requests-from-users-for-quarantined-email)
497
-
-[Delete email from quarantine](#delete-email-from-quarantine)
498
-
-[Report email to Microsoft for review from quarantine](#report-email-to-microsoft-for-review-from-quarantine)
503
+
-[Delete email messages from quarantine](#delete-email-from-quarantine)
504
+
505
+
-[Submit email messages to Microsoft for review](#submit-email-to-microsoft-for-review-from-quarantine)
499
506
500
507
The only available options to select for bulk actions are **Allow emails with similar attributes** and the related **Remove allow entry after** and **Allow entry note** options.
501
508
502
-
-[Download email from quarantine](#download-email-from-quarantine)
509
+
-[Download email messages from quarantine](#download-email-from-quarantine)
503
510
504
511
:::image type="content" source="media/quarantine-message-bulk-actions.png" alt-text="Screenshot of the available actions on the Email tab of the Quarantine page after you select the check box of multiple quarantined messages." lightbox="media/quarantine-message-bulk-actions.png":::
505
512
@@ -780,12 +787,12 @@ This action isn't available for Teams messages that have already been released (
780
787
781
788
If you don't release or remove a message, it's automatically deleted from quarantine after the date shown in the **Expires** column.
782
789
783
-
After you select the message, use either of the following methods to release it:
790
+
After you select the message, use either of the following methods to release it to all chat participants:
784
791
785
792
-**On the Teams messages tab**: Select :::image type="icon" source="media/m365-cc-sc-check-mark-icon.png" border="false"::: **Release**.
786
793
-**In the details flyout of the selected message**: Select :::image type="icon" source="media/m365-cc-sc-check-mark-icon.png" border="false"::: **Release**.
787
794
788
-
In the **Release to all chat participants** flyout that opens, decide whether to select **Submit the message to Microsoft to improve detection (false positive)**, and then select **Release**.
795
+
In the **Release message to your Teams app** flyout that opens, decide whether to select **Submit the message to Microsoft to improve detection (false positive)**, and then select **Release**.
789
796
790
797
#### Delete Teams messages from quarantine
791
798
@@ -812,9 +819,9 @@ In the flyout that opens, choose one of the following tabs:
812
819
-**Source**: Shows the HTML version of the message body with all links disabled.
813
820
-**Plain text**: Shows the message body in plain text.
814
821
815
-
#### Report Teams messages to Microsoft for review from quarantine
822
+
#### Submit Teams messages to Microsoft for review from quarantine
816
823
817
-
After you select the message, use either of the following methods to report the message to Microsoft for analysis:
824
+
After you select the message, use either of the following methods to submit the message to Microsoft for analysis:
818
825
819
826
-**On the Teams messages tab**: Select :::image type="icon" source="media/m365-cc-sc-more-actions-icon.png" border="false"::: **More**\> :::image type="icon" source="media/m365-cc-sc-create-icon.png" border="false"::: **Submit for review**.
820
827
-**In the details flyout of the selected message**: Select :::image type="icon" source="media/m365-cc-sc-more-actions-icon.png" border="false"::: **More options**\> :::image type="icon" source="media/m365-cc-sc-create-icon.png" border="false"::: **Submit for review**.
@@ -845,7 +852,7 @@ When you select multiple quarantined messages on the **Teams messages** tab by s
845
852
846
853
-[Release quarantined Teams messages](#release-quarantined-teams-messages)
847
854
-[Delete Teams messages from quarantine](#delete-teams-messages-from-quarantine)
848
-
-[Report Teams messages to Microsoft for review from quarantine](#report-teams-messages-to-microsoft-for-review-from-quarantine)
855
+
-[Submit Teams messages to Microsoft for review from quarantine](#submit-teams-messages-to-microsoft-for-review-from-quarantine)
849
856
-[Download Teams messages from quarantine](#download-teams-messages-from-quarantine)
850
857
851
858
:::image type="content" source="media/quarantine-teams-bulk-action.png" alt-text="Screenshot of the available actions on the Teams messages tab of the Quarantine page after you select multiple quarantined Teams messages." lightbox="media/quarantine-teams-bulk-action.png":::
Copy file name to clipboardExpand all lines: defender-office-365/submissions-report-messages-files-to-microsoft.md
+1-1Lines changed: 1 addition & 1 deletion
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -49,7 +49,7 @@ Watch this video that shows more information about the unified submissions exper
49
49
|[The built-in Report button](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook-on-the-web)|User|Currently, this method is available only in Outlook on the web (formerly known as Outlook Web App or OWA).|
50
50
|[The Microsoft Report Message and Report Phishing add-ins](submissions-outlook-report-messages.md#use-the-report-message-and-report-phishing-add-ins-in-outlook)|User|These free add-ins work in Outlook on all available platforms. For installation instructions, see [Enable the Report Message or the Report Phishing add-ins](submissions-users-report-message-add-in-configure.md).|
51
51
|[The Submissions page in the Microsoft Defender portal](submissions-admin.md)|Admin|Admins can report good (false positives) and bad (false negative) messages, email attachments, and URLs (entities) from the available tabs on the **Submissions** page. <br><br> Admins can also submit user reported messages from the **User reported** tab on the **Submissions** page to Microsoft for analysis. The **Submissions** page is available only in organizations with Exchange Online mailboxes as part of a Microsoft 365 subscription (not available in standalone EOP).|
52
-
|Report messages from quarantine|Admin and User|Admins can [submit quarantined messages to Microsoft for analysis](quarantine-admin-manage-messages-files.md#report-email-to-microsoft-for-review-from-quarantine) (false positives and false negatives). <br><br> If users are allowed to [release their own messages from quarantine](quarantine-end-user.md#release-quarantined-email), and [user reported settings](submissions-user-reported-messages-custom-mailbox.md) is configured to allow users to report quarantined messages, users can select **Report message as having no threats** (false positive) when they release a quarantined message.|
52
+
|Report messages from quarantine|Admin and User|Admins can [submit quarantined messages to Microsoft for analysis](quarantine-admin-manage-messages-files.md#submit-email-to-microsoft-for-review-from-quarantine) (false positives and false negatives). <br><br> If users are allowed to [release their own messages from quarantine](quarantine-end-user.md#release-quarantined-email), and [user reported settings](submissions-user-reported-messages-custom-mailbox.md) is configured to allow users to report quarantined messages, users can select **Report message as having no threats** (false positive) when they release a quarantined message.|
0 commit comments