You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: exposure-management/ServiceNow-data-connector.md
+1-1Lines changed: 1 addition & 1 deletion
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -63,7 +63,7 @@ Here are some common issues that might arise when configuring the ServiceNow Con
63
63
|**Error code 429** 'Too many requests" | The system periodically pulls data from the configured external providers, which might have a limit on the number of concurrent requests. We recommend creating a dedicated user or account for the connector to avoid reaching this limit. |
64
64
| Bad URL error message | This error indicates that the requested endpoint wasn't found to be reachable. Verify that your ServiceNow Instance hostname is correct. |
65
65
| 'Temporary disconnected' or 'Temporary failure' error | In the case where this error message appears without any additional information, verify the connector configuration (hostname and credentials). If these are valid and the issue does not resolve on its own, contact Support. |
66
-
| Not seeing some ServiceNow CMDB CIs or assets in the ingested data | See [Retrieved data](#retrieved-data)(link) for a description of the data expected to be retrieved by the ServiceNow CMDB connector. If there's still missing data, contact Support. |
66
+
| Not seeing some ServiceNow CMDB CIs or assets in the ingested data | See [Retrieved data](#retrieved-data) for a description of the data expected to be retrieved by the ServiceNow CMDB connector. If there's still missing data, contact Support. |
67
67
| Not seeing any data ingested from ServiceNow CMDB | Review your connection status to ensure there are no errors. Validate that there are valid entries in your ServiceNow CMDB that correspond with the data we are retrieving. Run the sample [Advanced Hunting query](value-data-connectors.md#advanced-hunting) to check if any ServiceNow assets can be found in the Exposure Graph tables.If you are still unable to find your ServiceNow CMDB data, contact Support. |
68
68
| ServiceNow allowed IPs need to be configured to enable Exposure Management connectors to access ServiceNow | Read how to add the set of IPs to add to your allowlist here: [Allowlist IP addresses](configure-data-connectors.md#allowlist-ip-addresses)|
0 commit comments