Learn Editor: Update android-support-signin.md

Author: itsmukta

defender-endpoint/android-support-signin.md

@@ -108,19 +108,44 @@ Defender App asks for Battery Optimization/Permanent Protection permission on de
 
 **Cause:**
 
-Xiaomi changed the battery optimization permissions in Android 11. Defender for Endpoint isn't allowed to configure this setting to ignore battery optimizations.
+Xiaomi changed the battery optimization permissions from Android 11 onwards. Defender for Endpoint isn't allowed to configure this setting to ignore battery optimizations.
 
-**Solution:**
- 1. Install MDE app in personal profile. (Sign-in isn't required.) 
+**Solution 1:**
+
+1. We open the Stock Android’s Battery Optimization screen. The screen will open automatically as part of the onboarding flow where the user needs to give the permissions. Then the user must follow the following steps in-order to get on-boarded. 
+1. Select Work Profile to see all of the work profile apps
+
+![User's image](media/android-support-signin/image.png)
+
+3. Tap on **Not optimised** and select **All Apps**
+
+![User's image](media/android-support-signin/image1.png)
+
+![User's image](media/android-support-signin/image2.png)
+
+4. Scroll down to find **Microsoft Defender** and tap on it
+
+![User's image](media/android-support-signin/image3.png)
+
+5. Select **Don’t Optimise** option and tap on **Done**
+
+![User's image](media/android-support-signin/image4.png)
+
+6. Navigate back to Defender
+
+
+
+**Solution 2** (needed in case the Solution 1 does not work):
+
+1. Install MDE app in personal profile. (Sign-in isn't required.) 
  2. Open the Company Portal and tap on Settings. 
  3. Go to the Battery Optimization section, tap on the **Turn Off** button, and then select on **Allow** to turn off Battery Optimization for the Company Portal. 
  4. Again, go to the Battery Optimization section and tap on the **Turn On** button. The battery saver section opens. 
  5. Find the Defender app and tap on it. 
  6. Select **No Restriction**. Go back to the Defender app in work profile and tap on **Allow** button.  
  7. The application shouldn't be uninstalled from personal profile for this to work. 
 
->[!NOTE]
->This is a temporary workaround. This can be used to unblock onboarding on Xiaomi devices. The Defender team is working on a permanent fix. As the MDE app is not onboarded in the personal profile, it will not have any visibility there.
+
 
 ## Unable to use banking applications with MDE app