Skip to content

Commit a715d74

Browse files
authored
Update ios-troubleshoot.md
Updated the proper steps to get incident ID for support engineers so that they can check it from powerlift.
1 parent 49c08b0 commit a715d74

File tree

1 file changed

+3
-5
lines changed

1 file changed

+3
-5
lines changed

defender-endpoint/ios-troubleshoot.md

Lines changed: 3 additions & 5 deletions
Original file line numberDiff line numberDiff line change
@@ -127,13 +127,11 @@ If a user faces an issue that isn't already addressed in the above sections or i
127127

128128
1. Open the MS Defender app on the iOS/iPadOS device.
129129

130-
2. Select the menu (profile icon) on the top-left corner, and then select **Send Feedback**.
130+
2. Select the menu (profile icon) on the top-left corner, and then select **Help and Feedback**.
131131

132-
3. Choose from the given options. To report an issue, select **I don't like something**.
132+
3. Choose from the given options. Under troubleshooting, select **Send Logs to Microsoft**.
133133

134-
Provide details of the issue that you're facing and check **Send diagnostic data**. We recommend that you include your email address so that the team can contact you for a solution or a follow-up.
135-
136-
4. Select **Submit** to successfully send your feedback.
134+
4. Share Incident ID to your support engineer.
137135

138136
2. Users can use the following steps to send feedback if they are having sign in issues or the **Send Feedback** option is disabled (example GCC customers):
139137

0 commit comments

Comments
 (0)