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Merge pull request #2629 from amirsc3/patch-4
Update troubleshoot-collect-support-log.md
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defender-endpoint/troubleshoot-collect-support-log.md

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@@ -14,7 +14,7 @@ ms.collection:
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ms.topic: troubleshooting
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ms.subservice: edr
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search.appverid: met150
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ms.date: 11/18/2024
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ms.date: 02/03/2025
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---
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# Collect support logs in Microsoft Defender for Endpoint using live response
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- The latest preview version of MDEClientAnalyzer can be downloaded here: <https://aka.ms/MDEClientAnalyzerPreview>.
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- If you can't allow the machine to reach the above URL, then upload `MDEClientAnalyzerPreview.zip` file to the library before running the LiveAnalyzer script:
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```console
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PutFile MDEClientAnalyzerPreview.zip -overwrite
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Run MDELiveAnalyzer.ps1
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GetFile "C:\ProgramData\Microsoft\Windows Defender Advanced Threat Protection\Downloads\MDECA\MDEClientAnalyzerResult.zip"
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```
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- For more information on gathering data locally on a machine in case the machine isn't communicating with Microsoft Defender for Endpoint cloud services, or doesn't appear in Microsoft Defender for Endpoint portal as expected, see [Verify client connectivity to Microsoft Defender for Endpoint service URLs](verify-connectivity.md).
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- As described in [Live response command examples](live-response-command-examples.md), you might want to use the `&` symbol at the end of the command to collect logs as a background action:

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