Merge pull request #1799 from MicrosoftDocs/repo_sync_working_branch

Confirm merge from repo_sync_working_branch to main to sync with https://github.com/MicrosoftDocs/defender-docs (branch public)

Author: denisebmsft

defender-endpoint/troubleshoot-onboarding.md

@@ -13,7 +13,7 @@ ms.collection:
 ms.topic: troubleshooting
 ms.subservice: onboard
 search.appverid: met150
-ms.date: 09/18/2024
+ms.date: 11/04/2024
 ---
 
 # Troubleshoot Microsoft Defender for Endpoint onboarding issues
@@ -85,7 +85,7 @@ If the script fails and the event is an error, you can check the event ID in the
 |`10`|Onboarding data couldn't be written to registry|Check the permissions on the registry, specifically <p> `HKLM\SOFTWARE\Policies\Microsoft\Windows Advanced Threat Protection`. <p> Verify that the script has been run as an administrator.|
 |`15`|Failed to start SENSE service|Check the service health (`sc query sense` command). Make sure it's not in an intermediate state (*'Pending_Stopped'*, *'Pending_Running'*) and try to run the script again (with administrator rights). <p> If the device is running Windows 10, version 1607 and running the command `sc query sense` returns `START_PENDING`, reboot the device. If rebooting the device doesn't address the issue, upgrade to KB4015217 and try onboarding again.|
 |`15`|Failed to start SENSE service|If the message of the error is: System error 577  or error 1058 has occurred, you need to enable the Microsoft Defender Antivirus ELAM driver, see [Ensure that Microsoft Defender Antivirus is not disabled by a policy](#ensure-that-microsoft-defender-antivirus-is-not-disabled-by-a-policy) for instructions.|
-|`15`|Failed to start SENSE service|The SENSE Feature on Demand (FoD) may not be installed. To determine whether it is installed, enter the following command from an Admin CMD/PowerShell prompt: `DISM.EXE /Online /Get-CapabilityInfo /CapabilityName:Microsoft.Windows.Sense.Client~~~` If it returns an error or the state is not "Installed," then the SENSE FoD must be installed. See [Available Features on Demand: SENSE Client for Microsoft Defender for Endpoint](/windows-hardware/manufacture/desktop/features-on-demand-non-language-fod?view=windows-11&preserve-view=true) for installation instructions.|
+|`15`|Failed to start SENSE service|The SENSE Feature on Demand (FoD) may not be installed. To determine whether it is installed, enter the following command from an Admin CMD/PowerShell prompt: `DISM.EXE /Online /Get-CapabilityInfo /CapabilityName:Microsoft.Windows.Sense.Client~~~~` If it returns an error or the state is not "Installed," then the SENSE FoD must be installed. See [Available Features on Demand: SENSE Client for Microsoft Defender for Endpoint](/windows-hardware/manufacture/desktop/features-on-demand-non-language-fod?view=windows-11&preserve-view=true) for installation instructions.|
 |`30`|The script failed to wait for the service to start running|The service could have taken more time to start or has encountered errors while trying to start. For more information on events and errors related to SENSE, see [Review events and errors using Event viewer](event-error-codes.md).|
 |`35`|The script failed to find needed onboarding status registry value|When the SENSE service starts for the first time, it writes onboarding status to the registry location <p> `HKLM\SOFTWARE\Microsoft\Windows Advanced Threat Protection\Status`. <p> The script failed to find it after several seconds. You can manually test it and check if it's there. For more information on events and errors related to SENSE, see [Review events and errors using Event viewer](event-error-codes.md).|
 |`40`|SENSE service onboarding status isn't set to **1**|The SENSE service has failed to onboard properly. For more information on events and errors related to SENSE, see [Review events and errors using Event viewer](event-error-codes.md).|