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CloudAppSecurityDocs/protect-zendesk.md

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@@ -30,9 +30,9 @@ Connecting Zendesk to Defender for Cloud Apps gives you improved insights into y
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## Control Zendesk with policies
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| **Type** | **Name** |
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| Type | Name |
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| ---------------------------------- | ------------------------------------------------------------ |
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| Built-in anomaly detection policy | [Activity from anonymous IP addresses](anomaly-detection-policy.md#activity-from-anonymous-ip-addresses) <br /> [Activity from infrequent country](anomaly-detection-policy.md#activity-from-infrequent-country) <br /> [Activity from suspicious IP addresses](anomaly-detection-policy.md#activity-from-suspicious-ip-addresses) <br /> [Impossible travel](anomaly-detection-policy.md#impossible-travel) <br /> [Activity performed by terminated user](anomaly-detection-policy.md#activity-performed-by-terminated-user) (requires Microsoft Entra ID as IdP) <br />[Multiple failed login attempts](anomaly-detection-policy.md#multiple-failed-login-attempts) <br /> [Unusual administrative activities](anomaly-detection-policy.md#unusual-activities-by-user)<br /> [Unusual impersonated activities](anomaly-detection-policy.md#unusual-activities-by-user) |
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| Built-in anomaly detection policy | [Activity from anonymous IP addresses](anomaly-detection-policy.md#activity-from-anonymous-ip-addresses) <br /> [Activity from infrequent country](anomaly-detection-policy.md#activity-from-infrequent-country) <br /> [Activity from suspicious IP addresses](anomaly-detection-policy.md#activity-from-suspicious-ip-addresses) <br /> [Impossible travel](anomaly-detection-policy.md#impossible-travel) <br /> [Activity performed by terminated user](anomaly-detection-policy.md#activity-performed-by-terminated-user) (requires Microsoft Entra ID as IdP) <br />[Multiple failed login attempts](anomaly-detection-policy.md#multiple-failed-login-attempts) <br /> [Unusual administrative activities](anomaly-detection-policy.md#unusual-activities-by-user)<br /> [Unusual impersonated activities](anomaly-detection-policy.md#unusual-activities-by-user) |
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| Activity policy | Built a customized policy by the Zendesk audit log |
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For more information about creating policies, see [Create a policy](control-cloud-apps-with-policies.md#create-a-policy).
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In addition to monitoring for potential threats, you can apply and automate the following Zendesk governance actions to remediate detected threats:
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| **Type** | **Action** |
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| Type | Action |
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| --------------- | ------------------------------------------------------------ |
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| User governance | Notify user on alert (via Microsoft Entra ID)<br /> Require user to sign in again (via Microsoft Entra ID) <br /> Suspend user (via Microsoft Entra ID) |
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