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defender-endpoint/investigate-incidents.md

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# Investigate incidents in Microsoft Defender for Endpoint
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## Analyze incident details
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> For a limited time during January 2024, when you visit the **Incidents** page, Defender Boxed appears. Defender Boxed highlights your organization's security successes, improvements, and response actions during 2023. To reopen Defender Boxed, in the Microsoft Defender portal, go to **Incidents**, and then select **Your Defender Boxed**.
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Click an incident to see the **Incident pane**. Select **Open incident page** to see the incident details and related information (alerts, devices, investigations, evidence, graph).
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:::image type="content" source="media/atp-incident-details.png" alt-text="The details of an incident" lightbox="media/atp-incident-details.png":::

defender-endpoint/manage-incidents.md

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# Manage Microsoft Defender for Endpoint incidents
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Managing incidents is an important part of every cybersecurity operation. You can manage incidents by selecting an incident from the **Incidents queue** or the **Incidents management pane**.
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> For a limited time during January 2024, when you visit the **Incidents** page, Defender Boxed appears. Defender Boxed highlights your organization's security successes, improvements, and response actions during 2023. To reopen Defender Boxed, in the Microsoft Defender portal, go to **Incidents**, and then select **Your Defender Boxed**.
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Selecting an incident from the **Incidents queue** brings up the **Incident management pane** where you can open the incident page for details.
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:::image type="content" source="media/atp-incidents-mgt-pane-updated.png" alt-text="The incidents management pane" lightbox="media/atp-incidents-mgt-pane-updated.png":::

defender-endpoint/view-incidents-queue.md

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# View and organize the Microsoft Defender for Endpoint Incidents queue
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> Want to experience Defender for Endpoint? [Sign up for a free trial.](https://signup.microsoft.com/create-account/signup?products=7f379fee-c4f9-4278-b0a1-e4c8c2fcdf7e&ru=https://aka.ms/MDEp2OpenTrial?ocid=docs-wdatp-pullalerts-abovefoldlink)
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> For a limited time during January 2024, when you visit the **Incidents** page, Defender Boxed appears. Defender Boxed highlights your organization's security successes, improvements, and response actions during 2023. To reopen Defender Boxed, in the Microsoft Defender portal, go to **Incidents**, and then select **Your Defender Boxed**.
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The **Incidents queue** shows a collection of incidents that were flagged from devices in your network. It helps you sort through incidents to prioritize and create an informed cybersecurity response decision.
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By default, the queue displays incidents seen in the last 6 months, with the most recent incident showing at the top of the list, helping you see the most recent incidents first.

defender-xdr/incident-queue.md

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The **Incident queue** shows a collection of incidents that were created across devices, users, mailboxes, and other resources. It helps you sort through incidents to prioritize and create an informed cybersecurity response decision, a process known as incident triage.
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> For a limited time during January 2024, when you visit the **Incidents** page, Defender Boxed appears. Defender Boxed highlights your organization's security successes, improvements, and response actions during 2023. To reopen Defender Boxed, in the Microsoft Defender portal, go to **Incidents**, and then select **Your Defender Boxed**.
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You can get to the incident queue from **Incidents & alerts > Incidents** on the quick launch of the <a href="https://go.microsoft.com/fwlink/p/?linkid=2077139" target="_blank">Microsoft Defender portal</a>. Here's an example.
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:::image type="content" source="/defender/media/incidents-queue/incidents-ss-incidents.png" alt-text="Screenshot of the Incidents queue in the Microsoft Defender portal." lightbox="/defender/media/incidents-queue/incidents-ss-incidents.png":::

defender-xdr/incidents-overview.md

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## Incidents and alerts in the Microsoft Defender portal
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> For a limited time during January 2024, when you visit the **Incidents** page, Defender Boxed appears. Defender Boxed highlights your organization's security successes, improvements, and response actions during 2023. To reopen Defender Boxed, in the Microsoft Defender portal, go to **Incidents**, and then select **Your Defender Boxed**.
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You manage incidents from **Investigation & response > Incidents & alerts > Incidents** on the quick launch of the [Microsoft Defender portal](https://security.microsoft.com). Here's an example:
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:::image type="content" source="/defender/media/incidents-overview/incidents-ss-incidents.png" alt-text="The Incidents page in the Microsoft Defender portal." lightbox="/defender/media/incidents-overview/incidents-ss-incidents.png":::

defender-xdr/manage-incidents.md

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# Manage incidents in Microsoft Defender
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Incident management is critical to ensuring that incidents are named, assigned, and tagged to optimize time in your incident workflow and more quickly contain and address threats.
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> For a limited time during January 2024, when you visit the **Incidents** page, Defender Boxed appears. Defender Boxed highlights your organization's security successes, improvements, and response actions during 2023. To reopen Defender Boxed, in the Microsoft Defender portal, go to **Incidents**, and then select **Your Defender Boxed**.
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You can manage incidents from **Incidents & alerts > Incidents** on the quick launch of the Microsoft Defender portal ([security.microsoft.com](https://security.microsoft.com)). Here's an example.
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:::image type="content" source="/defender/media/incidents-queue/fig1-manageincidents.png" alt-text="Highlighting the manage incident option within the incident queue and quick launch pane in the Microsoft Defender portal" lightbox="/defender/media/incidents-queue/fig1-manageincidents.png":::

defender-xdr/respond-first-incident-365-defender.md

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# Responding to your first incident in Microsoft Defender XDR
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An [incident](incidents-overview.md) is a chain of processes created, commands, and actions that might not have coincided. An incident provides a holistic picture and context of suspicious or malicious activity. A single incident gives you an attack's complete context instead of triaging hundreds of alerts from multiple services.
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> For a limited time during January 2024, when you visit the **Incidents** page, Defender Boxed appears. Defender Boxed highlights your organization's security successes, improvements, and response actions during 2023. To reopen Defender Boxed, in the Microsoft Defender portal, go to **Incidents**, and then select **Your Defender Boxed**.
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Microsoft Defender XDR has many features that you can use to respond to an incident. You can navigate the incidents by selecting **View all incidents** in the Active incidents card on the Home page or through **Incidents & alerts** on the left navigation pane.
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:::image type="content" source="/defender/media/first-incident/m365d-viewincidents-home.png" alt-text="View all incidents shown in Microsoft Defender XDR home page" lightbox="/defender/media/first-incident/m365d-viewincidents-home.png":::

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