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defender-office-365/advanced-delivery-policy-configure.md

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description: Admins can learn how to use the advanced delivery policy in Exchange Online Protection (EOP) to identify messages that shouldn't be filtered in specific supported scenarios (third-party phishing simulations and messages delivered to security operations (SecOps) mailboxes.
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ms.service: defender-office-365
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ms.date: 02/11/2025
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ms.date: 02/24/2025
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/eop-about" target="_blank">Exchange Online Protection</a>
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/mdo-about#defender-for-office-365-plan-1-vs-plan-2-cheat-sheet" target="_blank">Microsoft Defender for Office 365 Plan 1 and Plan 2</a>
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- [AIR and clustering in Defender for Office 365](air-about.md) ignores these messages.
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- Specifically for third-party phishing simulations:
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- [Admin submission](submissions-admin.md) generates an automatic response saying that the message is part of a phishing simulation campaign and isn't a real threat. Alerts and AIR aren't triggered. The admin submissions experience shows these messages as a simulated threat.
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- When a user reports a phishing simulation message using the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook) or the [Microsoft Report Message or Report Phishing add-ins](submissions-outlook-report-messages.md#use-the-report-message-and-report-phishing-add-ins-in-outlook), the system doesn't generate an alert, investigation, or incident. The links or files aren't detonated, but the message appears on the **User reported** tab of the **Submissions** page.
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- When a user reports a phishing simulation message using the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook), the system doesn't generate an alert, investigation, or incident. The links or files aren't detonated, but the message appears on the **User reported** tab of the **Submissions** page.
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Messages that are identified by the advanced delivery policy aren't security threats, so the messages are marked with system overrides. Admin experiences show these messages as **Phishing simulation** or **SecOps mailbox** system overrides. Admins can use these values to filter and analyze messages in the following experiences:
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defender-office-365/air-examples.md

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description: See examples for how to start automated investigation and response (AIR) in Microsoft Defender for Office 365 Plan 2.
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- air
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## Example: A user-reported phishing message launches an investigation playbook
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A user receives an email that looks like a phishing attempt. The user reports the message using the [Microsoft Report Message or Report Phishing add-ins](submissions-users-report-message-add-in-configure.md), which results in an alert that's triggered by the **Email reported by user as malware or phish** [alert policy](/purview/alert-policies#threat-management-alert-policies), which automatically launches the investigation playbook.
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A user receives an email that looks like a phishing attempt. The user reports the message using the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook), which results in an alert that's triggered by the **Email reported by user as malware or phish** [alert policy](/purview/alert-policies#threat-management-alert-policies), which automatically launches the investigation playbook.
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Various aspects of the reported email message are assessed. For example:
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defender-office-365/anti-phishing-protection-tuning.md

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description: Admins can learn to identify the reasons why and how a phishing message got through in Microsoft 365, and what to do to prevent more phishing messages in the future.
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/eop-about" target="_blank">Exchange Online Protection</a>
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- ✅ <a href="https://learn.microsoft.com/defender-office-365/mdo-about#defender-for-office-365-plan-1-vs-plan-2-cheat-sheet" target="_blank">Microsoft Defender for Office 365 Plan 1 and Plan 2</a>
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- Whenever possible, we recommend that you deliver email for your domain directly to Microsoft 365. In other words, point your Microsoft 365 domain's MX record to Microsoft 365. Exchange Online Protection (EOP) is able to provide the best protection for your cloud users when their mail is delivered directly to Microsoft 365. If you must use a third-party email hygiene system in front of EOP, use Enhanced Filtering for Connectors. For instructions, see [Enhanced Filtering for Connectors in Exchange Online](/Exchange/mail-flow-best-practices/use-connectors-to-configure-mail-flow/enhanced-filtering-for-connectors).
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- Have users use the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook) or deploy the [Microsoft Report Message or Report Phishing add-ins](submissions-outlook-report-messages.md#use-the-report-message-and-report-phishing-add-ins-in-outlook) in your organization. Configure the [user reported settings](submissions-user-reported-messages-custom-mailbox.md) to send user reported messages to a reporting mailbox, to Microsoft, or both. User reported messages are then available to admins on the **User reported** tab on the **Submissions** page at <https://security.microsoft.com/reportsubmission?viewid=user>. Admin can report user reported messages or any messages to Microsoft as described in [Use the Submissions page to submit suspected spam, phish, URLs, legitimate email getting blocked, and email attachments to Microsoft](submissions-admin.md). User or admin reporting of false positives or false negatives to Microsoft is important, because it helps train our detection systems.
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- Have users use the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook). Configure the [user reported settings](submissions-user-reported-messages-custom-mailbox.md) to send user reported messages to a reporting mailbox, to Microsoft, or both. User reported messages are then available to admins on the **User reported** tab on the **Submissions** page at <https://security.microsoft.com/reportsubmission?viewid=user>. Admin can report user reported messages or any messages to Microsoft as described in [Use the Submissions page to submit suspected spam, phish, URLs, legitimate email getting blocked, and email attachments to Microsoft](submissions-admin.md). User or admin reporting of false positives or false negatives to Microsoft is important, because it helps train our detection systems.
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- Multi factor authentication (MFA) is a good way to prevent compromised accounts. You should strongly consider enabling MFA for all of your users. For a phased approach, start by enabling MFA for your most sensitive users (admins, executives, etc.) before you enable MFA for everyone. For instructions, see [Set up multi-factor authentication](/microsoft-365/admin/security-and-compliance/set-up-multi-factor-authentication).
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defender-office-365/defender-for-office-365-whats-new.md

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- [What's new in Microsoft Defender for Identity](/defender-for-identity/whats-new)
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- [What's new in Microsoft Defender for Cloud Apps](/cloud-app-security/release-notes)
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## February 2025
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- **User reported messages by third-party add-ins can be sent to Microsoft for analysis**: In [user reported settings](submissions-user-reported-messages-custom-mailbox.md), admins can select **Monitor reported messages in Outlook** \> **Use a non-Microsoft add-in button**. In the **Reported message destination** section, select **Microsoft and my reporting mailbox**, and then provide the email address of the internal Exchange Online mailbox where user-reported messages by the third-party add-in are routed to. Microsoft analyzea these reported messages and provides result on the **User reported** tab of **Submissions** page at <https://security.microsoft.com/reportsubmission?viewid=user>.
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## January 2025
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- [Use the built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook): The built-in **Report** button in Outlook for iOS and Android version 4.2446 or later now supports the [user reported settings](submissions-user-reported-messages-custom-mailbox.md) experience to report messages as Phishing, Junk, and Not Junk.
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- [Use the built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook): The built-in **Report** button in Outlook for iOS version 4.2508 or, later and Android version 4.2446 or later now supports the [user reported settings](submissions-user-reported-messages-custom-mailbox.md) experience to report messages as Phishing, Junk, and Not Junk.
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## December 2024
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- (Preview) You can now run [simulations](attack-simulation-training-simulations.md) with QR code payloads in [Attack simulation training](attack-simulation-training-get-started.md). You can track user responses and assign training to end users.
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- [Use the built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook): The built-in **Report** button in Outlook for Microsoft 365 and Outlook 2021 now support the [user reported settings](submissions-user-reported-messages-custom-mailbox.md) experience to report messages as Phishing, Junk, and Not Junk.
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- [Use the built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook): The built-in **Report** button in Outlook for Microsoft 365 now supports the [user reported settings](submissions-user-reported-messages-custom-mailbox.md) experience to report messages as Phishing, Junk, and Not Junk.
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- We're rolling out new details into who or what was responsible for releasing a message from quarantine. These details are included in the email summary flyout that's accessible from the Quarantine page. For more information, see [View quarantined email](quarantine-admin-manage-messages-files.md#view-quarantined-email).
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defender-office-365/mdo-deployment-guide.md

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- ✅ <a href="https://learn.microsoft.com/defender-office-365/mdo-about#defender-for-office-365-plan-1-vs-plan-2-cheat-sheet" target="_blank">Microsoft Defender for Office 365 Plan 1 and Plan 2</a>
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## Step 5: Review and configure user reported message settings
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**Summary**: Deploy the [Report Message or Report Phishing add-ins](submissions-users-report-message-add-in-configure.md) or a [supported third party tool](submissions-user-reported-messages-custom-mailbox.md#message-submission-format-for-third-party-reporting-tools) so users can report false positives and false negatives in Outlook, and so those reported messages are available to admins on the **User-reported** tab of the **Submissions** page in the Defender portal. Configure the organization so reported messages go to a specified reporting mailbox, to Microsoft, or both.
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**Summary**: Use the [built-in Report button in Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook) or a [supported third party tool](submissions-user-reported-messages-custom-mailbox.md#message-submission-format-for-third-party-reporting-tools) so users can report false positives and false negatives in Outlook, and so those reported messages are available to admins on the **User-reported** tab of the **Submissions** page in the Defender portal. Configure the organization so reported messages go to a specified reporting mailbox, to Microsoft, or both.
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- **How do users report messages?**: Make sure clients are using one of the following methods so reported messages appear on the **User-reported** tab of the **Submissions** page in the Defender portal at <https://security.microsoft.com/reportsubmission?viewid=user>:
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- The built-in **Report** button in Outlook on the web (formerly known as Outlook Web App or OWA).
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- The Microsoft [Report Message or Report Phishing add-ins](submissions-users-report-message-add-in-configure.md) for Outlook and Outlook on the web.
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- Third-party reporting tools that use the [supported message submission format](submissions-user-reported-messages-custom-mailbox.md#message-submission-format-for-third-party-reporting-tools).
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- **Where do user reported messages go?**: You have the following options:

defender-office-365/mdo-integrate-security-service.md

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## Integrating non-Microsoft message reporting tools
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Defender for Office 365 has [user reported settings](submissions-user-reported-messages-custom-mailbox.md) that work with the built-in **Report** button in [supported versions of Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook), or the [Microsoft Report Message or Report Phishing add-ins](submissions-users-report-message-add-in-configure.md).
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Defender for Office 365 has [user reported settings](submissions-user-reported-messages-custom-mailbox.md) that work with the built-in **Report** button in [supported versions of Outlook](submissions-outlook-report-messages.md#use-the-built-in-report-button-in-outlook).
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Knowing that non-Microsoft security services might include their own tools and processes for reporting false positives and false negatives (including user education/awareness efforts), Defender for Office 365 supports submissions from [third-party reporting tools](submissions-user-reported-messages-custom-mailbox.md#options-for-third-party-reporting-tools). This support helps streamline reporting [false positives and false negatives to Microsoft](submissions-admin.md), and empowers your SecOps team to take advantage of Microsoft Defender XDR [incident management](/defender-xdr/incidents-overview) and [automated investigations and response (AIR)](air-about.md).
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