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Update troubleshoot-microsoft-defender-antivirus.yml
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defender-endpoint/troubleshoot-microsoft-defender-antivirus.yml

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- Scan Time: The duration of a scan.
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- question: Event ID 1003
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answer: |
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Symbolic name: `MALWAREPROTECTION_SCAN_PAUSED`
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Message: An antimalware scan was paused.
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Description:
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- Scan ID: ID number of the relevant scan.
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- Scan Type: Scan type. Examples: Antivirus, Antispyware, or Antimalware
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- Scan Parameters: Scan parameters. Examples: Full scan, Quick scan, or Customer scan
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- User: Domain\User
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- question: Event ID 1004
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answer: |
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Symbolic name: `MALWAREPROTECTION_SCAN_RESUMED`
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Message: An antimalware scan was resumed.
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Description:
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- Scan ID: ID number of the relevant scan.
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- Scan Type: Scan type. Examples: Antivirus, Antispyware, or Antimalware
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- Scan Parameters: Scan parameters. Examples: Full scan, Quick scan, or Customer scan
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- User: Domain\User
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- question: Event ID 1005
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answer: |
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Symbolic name: `MALWAREPROTECTION_SCAN_FAILED`
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Message: An antimalware scan failed.
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Description:
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- Scan ID: ID number of the relevant scan.
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- Scan Type: Scan type. Examples: Antivirus, Antispyware, or Antimalware
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- Scan Parameters: Scan parameters. Examples: Full scan, Quick scan, or Custom scan
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- User: Domain\User
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- Error Code: Error code. Result code associated with threat status. Standard HRESULT values.
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- Error Description: Error description. Description of the error.
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User action:
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The antivirus client encountered an error, and the current scan stopped. The scan might fail due to a client-side issue. This event record includes the scan ID, type of scan (Microsoft Defender Antivirus, antispyware, antimalware), scan parameters, the user that started the scan, the error code, and a description of the error. To troubleshoot this event:
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- Run the scan again.
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- If it fails in the same way, go to the [Microsoft Support site](https://support.microsoft.com/), enter the error number in the Search box to look for the error code.
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- Contact [Microsoft Technical Support](/microsoft-365/admin/get-help-support).
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- question: Event ID 1006
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answer: |
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