MDE Videos

Author: emmwalshh

defender-endpoint/data-collection-analyzer.md

@@ -17,19 +17,20 @@ ms.collection:
 ms.topic: conceptual
 ms.subservice: ngp
 search.appverid: met150
-ms.date: 03/26/2025
+ms.date: 04/01/2025
 ---
 
 # Data collection for advanced troubleshooting on Windows
 
 **Applies to:**
 - [Microsoft Defender for Endpoint Plan 1](microsoft-defender-endpoint.md)
 - [Microsoft Defender for Endpoint Plan 2](microsoft-defender-endpoint.md)
-
 - Microsoft Defender for Business
-
 - Microsoft Defender Antivirus
 
+> [!TIP]
+> Watch this video to learn more about onboarding issues: [Defender for Endpoint client analyzer onboarding issues](https://www.youtube.com/watch?v=HdhePgMBqs8)
+
 When collaborating with Microsoft support professionals, you might be asked to use the client analyzer to collect data for troubleshooting of more complex scenarios. The analyzer script supports other parameters for that purpose and can collect a specific log set based on the observed symptoms that need to be investigated.
 
 Run `MDEClientAnalyzer.cmd /?` to see the list of available parameters and their description:

defender-endpoint/overview-client-analyzer.md

@@ -17,7 +17,7 @@ ms.collection:
 ms.topic: conceptual
 ms.subservice: ngp
 search.appverid: met150
-ms.date: 03/12/2025
+ms.date: 04/01/2025
 ---
 
 # Troubleshoot sensor health using Microsoft Defender for Endpoint Client Analyzer
@@ -39,6 +39,9 @@ Besides obvious sensor health issues, MDECA can collect other traces, logs, and
 - [Run the client analyzer on Linux](run-analyzer-linux.md)
 - [Run the client analyzer on macOS](run-analyzer-macos.md)
 
+> [!TIP]
+> Watch this video to get an overview of the client analyzer: [Defender for Endpoint client analyzer overview](https://www.youtube.com/watch?v=GnqDsvYYL6w)
+
 ## Privacy notice
 
 - The Microsoft Defender for Endpoint Client Analyzer tool is regularly used by Microsoft Customer Support Services (CSS) to collect information that will help troubleshoot issues you may be experiencing with Microsoft Defender for Endpoint.

defender-endpoint/run-analyzer-linux.md

@@ -9,7 +9,7 @@ ms.service: defender-endpoint
 ms.subservice: linux
 ms.localizationpriority: medium
 ms.topic: troubleshooting-general
-ms.date: 03/12/2025
+ms.date: 04/01/2025
 ms.custom: partner-contribution
 ms.collection:
 - m365-security
@@ -31,6 +31,8 @@ f1.keywords: NOCSH
 
 If you have issues with Microsoft Defender for Endpoint on Linux and need support, you might be asked to provide the output from the Client Analyzer tool. This article explains how to use the tool on your device or with live response. You can use either a Python-based solution or a binary version that doesn't need Python.
 
+> [!TIP]
+> Watch this video to get an overview of the client analyzer: [Defender for Endpoint client analyzer overview](https://www.youtube.com/watch?v=GnqDsvYYL6w)
 
 ## Running the binary version of the client analyzer
 
@@ -126,6 +128,9 @@ If you have issues with Microsoft Defender for Endpoint on Linux and need suppor
     sudo ./mde_support_tool.sh -d
     ```
 
+> [!TIP]
+> Watch this video to learn more about onboarding issues: [Defender for Endpoint client analyzer onboarding issues](https://www.youtube.com/watch?v=HdhePgMBqs8)
+
 ## Command line options
 Below are the command line options provided by client analyzer
 
@@ -525,7 +530,8 @@ The following script performs the first six steps of the [Running the Python ver
    ./mde_support_tool.sh
 
    ```
-
+> [!TIP]
+> Watch this video to learn more about endpoint settings: [Defender for Endpoint client analyzer endpoint settings](https://www.youtube.com/watch?v=Frw2xFjzphE)
 #### Run the client analyzer install scripts
 
 1. Initiate a [Live Response session](live-response.md#initiate-a-live-response-session-on-a-device) on the machine you want to investigate.

defender-endpoint/run-analyzer-macos.md

@@ -9,7 +9,7 @@ ms.service: defender-endpoint
 ms.subservice: macos
 ms.localizationpriority: medium
 ms.topic: troubleshooting-general
-ms.date: 01/08/2025
+ms.date: 04/01/2025
 ms.custom: partner-contribution
 ms.collection:
 - m365-security
@@ -27,6 +27,9 @@ If you're experiencing reliability or device health issues with Microsoft Defend
 1. Using a binary version (no external Python dependency)
 2. Using a Python-based solution
 
+> [!TIP]
+> Watch this video to get an overview of the client analyzer: [Defender for Endpoint client analyzer overview](https://www.youtube.com/watch?v=GnqDsvYYL6w)
+
 ## Use the binary version of the client analyzer
 
 1. Download the [XMDE Client Analyzer Binary](https://go.microsoft.com/fwlink/?linkid=2297517) tool to the macOS machine you need to investigate. 
@@ -141,7 +144,10 @@ The tool currently requires Python version 3 or later to be installed on your de
    ```bash
    sudo ./mde_support_tool.sh -d
    ```
-      
+
+> [!TIP]
+> Watch this video to learn more about onboarding issues: [Defender for Endpoint client analyzer onboarding issues](https://www.youtube.com/watch?v=HdhePgMBqs8)
+
 ## Command line options
 
 ### Primary command lines

defender-endpoint/run-analyzer-windows.md

@@ -17,7 +17,7 @@ ms.collection:
 ms.topic: conceptual
 ms.subservice: ngp
 search.appverid: met150
-ms.date: 03/12/2025
+ms.date: 04/01/2025
 ---
 
 # Run the client analyzer on Windows
@@ -26,6 +26,9 @@ ms.date: 03/12/2025
 - [Microsoft Defender for Endpoint Plan 1](microsoft-defender-endpoint.md)
 - [Microsoft Defender for Endpoint Plan 2](microsoft-defender-endpoint.md)
 
+> [!TIP]
+> Watch this video to get an overview of the client analyzer: [Defender for Endpoint client analyzer overview](https://www.youtube.com/watch?v=GnqDsvYYL6w)
+
 You have two options for running the Defender for Endpoint client analyzer on Windows:
 
 - Use live response
@@ -66,6 +69,9 @@ In addition to the previous procedure, you can also [collect the analyzer suppor
 >
 > On Windows 8.1, Windows Server 2016 or any previous OS edition where Microsoft Monitoring Agent (MMA) is used for onboarding, the client analyzer script calls into an executable file called `MDEClientAnalyzerPreviousVersion.exe` to run connectivity tests for Command and Control (CnC) URLs while also calling into Microsoft Monitoring Agent connectivity tool `TestCloudConnection.exe` for Cyber Data channel URLs.
 
+> [!TIP]
+> Watch this video to learn more about onboarding issues: [Defender for Endpoint client analyzer onboarding issues](https://www.youtube.com/watch?v=HdhePgMBqs8)
+
 ## Important points to keep in mind
 
 All the PowerShell scripts and modules included with the analyzer are Microsoft-signed. If files were modified in any way, then the analyzer is expected to exit with the following error:

defender-endpoint/troubleshoot-performance-issues.md

@@ -7,7 +7,7 @@ ms.author: ewalsh
 author: emmwalshh
 ms.localizationpriority: medium
 manager: deniseb
-ms.date: 01/31/2025
+ms.date: 04/01/2025
 audience: ITPro
 ms.topic: troubleshooting
 ms.subservice: ngp

defender-endpoint/troubleshoot-settings.md

@@ -7,7 +7,7 @@ manager: deniseb
 ms.reviewer: yongrhee
 ms.service: defender-endpoint
 ms.topic: troubleshooting-general
-ms.date: 03/04/2025
+ms.date: 04/01/2025
 ms.subservice: ngp
 ms.localizationpriority: medium
 ms.collection: # Useful for querying on a set of strategic or high-priority content.