Merge pull request #4350 from MicrosoftDocs/main

[AutoPublish] main to live - 06/27 01:35 PDT | 06/27 14:05 IST

Author: m365-skilling-repo-management[bot]

defender-xdr/faq-defender-experts-hunting.md

@@ -47,6 +47,7 @@ The following section lists down questions your security operations center (SOC)
 |**How is customer data protected?**| For more information about Microsoft's commitment in valuing and protecting your data, see [Data collection, usage, and retention](before-you-begin-defender-experts.md#data-collection-usage-and-retention). You can also visit the [Trust Center](https://www.microsoft.com/en-us/trust-center/product-overview) then scroll down to **Additional products and services** > **Managed Security Services** > [**Microsoft Defender Experts**](https://aka.ms/trustcenter-defenderexperts).|
 |**Does the hunting service offer real-time threat remediation with boots on ground?**| No, the hunting service doesn't cover real-time threat remediation.<br><br>Despite this, Microsoft provides professional on-site service through our [Microsoft Incident Response team](https://www.microsoft.com/en-us/security/business/microsoft-incident-response?msockid=2c408e0b54cc68301f9a9b55554869f3). This service requires a separate contract. We prioritize customer needs and have a swift turnaround time. Contact your Customer Service Account Manager for further assistance.|
 |**Is there a graph API that can fetch Defender Experts Notifications content?**| Yes. For more information, see [Access incident notifications using Graph API](access-den-graph-api.md).|
+|**How is AI used in the Defender Experts service?**| AI is used to support the Defender Experts service by enhancing the speed, scale, and consistency of security operations. We use a combination of generative, agentic, and foundational AI to power workflows such as incident triage, investigation, and summarization by analyzing signals like telemetry and historical analyst actions. Defender Experts analysts review and validate these AI-generated insights to ensure quality and accuracy. AI helps scale expert capabilities, and human analysts remain central to the service, ensuring customers receive trusted outcomes.|
 
 ### See also
 - [Before you begin using Defender Experts for Hunting](before-you-begin-defender-experts.md)

defender-xdr/frequently-asked-questions.md

@@ -36,6 +36,7 @@ ms.date: 10/30/2024
 | **Can your experts help me improve my security posture?** | Yes, our experts provide necessary guidance regularly to improve your security posture.
 | **Can Defender Experts for XDR help with an active compromise or vulnerability?** | No, Defender Experts currently don't provide incident response services. Contact your Microsoft representative or fill out the [Experiencing a Cybersecurity Incident?](https://customervoice.microsoft.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbRypQlJUvhTFIvfpiAfrpFQdUOTdRRFpDUFQ1TzNLVFZXV0VUOVlVN0szUiQlQCN0PWcu) form to engage Microsoft Incident Response for incident response assistance. |
 | **How can my organization participate in the Defender Experts for XDR service?** | Contact your Microsoft representative to express interest in Defender Experts for XDR.|
+|**How is AI used in the Defender Experts service?**| AI is used to support the Defender Experts service by enhancing the speed, scale, and consistency of security operations. We use a combination of generative, agentic, and foundational AI to power workflows such as incident triage, investigation, and summarization by analyzing signals like telemetry and historical analyst actions. Defender Experts analysts review and validate these AI-generated insights to ensure quality and accuracy. AI helps scale expert capabilities, and human analysts remain central to the service, ensuring customers receive trusted outcomes.|
 
 ### See also