Merge pull request #2621 from LeorHurwitz/patch-11

Update troubleshooting-api-connectors-using-error-messages.md

Author: aditisrivastava07

CloudAppSecurityDocs/troubleshooting-api-connectors-using-error-messages.md

@@ -49,6 +49,7 @@ App connector errors can be seen in the app connector dialog after attempting to
 > |Get Permissions: NoHttpResponseException: `*******.salesforce.com:443` failed to respond|Salesforce|IP restriction on customer ENV.|In the Salesforce portal, under **Setup** > **Session Settings**, clear the **Lock sessions to the IP address from which they originated** check box.|
 > |team_not_authorized|Slack|Slack Discovery API is not enabled.|Contact Slack support and ask to enable Discovery API.|
 > |RuntimeException: com.adallom.adalib.httputils.exceptions.HttpRequestFailure: Server returned: 403 Forbidden|ServiceNow|Permissions are incorrect|Follow the process to connect ServiceNow to Defender for Cloud Apps again using an admin account.|
+> |Operation you are attempting to perform is not supported by your plan|Smartsheet|The Smartsheet Plan is not correct, an enterprise license with the platinum package is required|Upgrade Smartsheet license.|
 > |Get events: {"code":403,"serverResponse"<br />Get users: {"code":403,"serverResponse"<br />…<br />"body":"{"error":"permission denied"}"|Workday|Insufficient permission to access audit logs and/or user endpoints|Verify all permissions are in place. [Learn more](./connect-workday.md#prerequisites)|
 > |"code":400,"serverResponse"<br />…<br />body":"{"error":"invalid_grant"}|Workday|Authentication issue|Account used to set up the instance may be locked or disabled. To verify, view the Workday account and select **View Sign-on History**. You may see an authentication failure message in the report specifying that the System Account is disabled. [Learn more](./connect-workday.md#how-to-connect-workday-to-defender-for-cloud-apps-using-oauth)|
 > |"code":401,"serverResponse":<br />…<br />body":"{"error":"invalid_client"}"|Workday|Client token validity issue|OAuth 2.0 REST API Client token not valid. The token may have expired, or may be incorrect. Generate another token and assign it to the connected instance. [Learn more](./connect-workday.md#how-to-connect-workday-to-defender-for-cloud-apps-using-oauth)|