diff --git a/defender-endpoint/ios-troubleshoot.md b/defender-endpoint/ios-troubleshoot.md index 27c6397ce3..0cc3ef5fe1 100644 --- a/defender-endpoint/ios-troubleshoot.md +++ b/defender-endpoint/ios-troubleshoot.md @@ -14,7 +14,7 @@ ms.collection: ms.topic: conceptual ms.subservice: ios search.appverid: met150 -ms.date: 12/02/2024 +ms.date: 01/22/2025 --- # Troubleshoot issues and find answers to FAQs on Microsoft Defender for Endpoint on iOS @@ -48,8 +48,8 @@ While enabled by default, there might be some cases that require you to disable 3. Toggle off **Connect On Demand** to disable VPN. - > [!div class="mx-imgBorder"] - > :::image type="content" source="media/ios-vpn-config.png" alt-text="The Connect on demand option" lightbox="media/ios-vpn-config.png"::: + > [!div class="mx-imgBorder"] + > :::image type="content" source="media/ios-vpn-config.png" alt-text="The Connect on demand option" lightbox="media/ios-vpn-config.png"::: > [!NOTE] > Web Protection isn't available when VPN is disabled. To re-enable Web Protection, open the Defender for Endpoint app on the device and enable Web Protection. @@ -127,13 +127,11 @@ If a user faces an issue that isn't already addressed in the above sections or i 1. Open the MS Defender app on the iOS/iPadOS device. - 2. Select the menu (profile icon) on the top-left corner, and then select **Send Feedback**. + 2. Select the menu (profile icon) on the top-left corner, and then select **Help and Feedback**. - 3. Choose from the given options. To report an issue, select **I don't like something**. + 3. Choose from the given options. Under troubleshooting, select **Send Logs to Microsoft**. - Provide details of the issue that you're facing and check **Send diagnostic data**. We recommend that you include your email address so that the team can contact you for a solution or a follow-up. - - 4. Select **Submit** to successfully send your feedback. + 4. Share Incident ID to your support engineer. 2. Users can use the following steps to send feedback if they are having sign in issues or the **Send Feedback** option is disabled (example GCC customers):