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learn-pr/paths/introduction-to-datacenter/index.yml

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+### YamlMime:LearningPath
+uid: learn.introduction-to-datacenter
+title: Introduction to Datacenter
+metadata:
+  title: Introduction to Datacenter
+  description: Learn the fundamentals of datacenters, their roles, components, sustainability, and career opportunities.
+  ms.date: 05/19/2025
+  author: kiranchandratrey
+  ms.author: elenasim
+  ms.topic: learning-path
+summary: |
+  **Microsoft Datacenter Academy presents: Introduction to Datacenters learning path.** 
+  
+  This learning path is designed to provide learners foundational knowledge on datacenter essentials, fostering industry awareness and career readiness beyond traditional technician roles. It equips learners with essential knowledge to explore pathways in the growing datacenter industry.
+  
+  Learners will gain insights into:
+    - Datacenter fundamentals: Understanding the purpose, evolution, and key components that support modern IT infrastructure.
+    - Datacenter design and architecture: Exploring site selection, facility layout, power and cooling systems, and network infrastructure.
+    -	Core hardware and IT infrastructure: Learning about servers, storage solutions, networking equipment, and essential IT apparatus.
+    - Datacenter operations: Covering system monitoring, maintenance, automation, reliability strategies, and disaster recovery.
+    - Sustainability in datacenters: Examining energy efficiency, renewable energy integration, innovative cooling techniques, and sustainability metrics.
+    - Community and societal impact: Understanding job creation, local partnerships, corporate social responsibility, digital equity, and emergency response roles.
+  
+  By the end of the course, learners will have a solid understanding of datacenter infrastructure and operations, equipping them with the knowledge to pursue industry certifications and career opportunities in this rapidly evolving field.
+  
+  
+  **About this course**
+  
+     - This vendor-agnostic course uses real-world examples and industry case studies to help students build business acumen and connect more personally with the datacenter industry.
+     - This general course offers broad industry insights, with technical concepts introduced in modules 3 and 4, focusing more on overall understanding than deep technical training.
+     - The course content was developed, reviewed, and refined by our datacenter operations employees to ensure it is relevant and up to date.
+       - Supported by Microsoft Datacenter Academy.
+       - Special thanks to Wesley Vermandel, Richard Ryan, Truce Major Jack, Shao Low, Barry Godschalk, Suzanna Yekkel, Nick Schoorl, Jonathan Clarke, Romita Hoff, Sarah Wilkinson, Gary McLoughlin and Elena Simonova for their invaluable contributions and expertise in making this course possible!
+
+
+
+prerequisites: |
+  Basic familiarity with computers.
+iconUrl: /training/achievements/generic-badge.svg
+levels:
+- beginner
+roles:
+- business-user
+- data-engineer
+- developer
+- higher-ed-educator
+- school-leader
+- student
+- data-scientist
+products:
+- azure
+modules:
+- learn.philanthropies.understand-purpose-evolution-datacenters
+- learn.philanthropies.learn-about-datacenter-design
+- learn.philanthropies.identify-key-hardware-and-it-infrastructure-components
+- learn.philanthropies.describe-best-practices-datacenter-operations
+- learn.philanthropies.describe-sustainability-practices-datacenters
+- learn.philanthropies.learn-contributing-local-economies-through-datacenters
+
+trophy:
+  uid: learn.introduction-to-datacenter.trophy

learn-pr/philanthropies/learn-contributing-local-economies-through-datacenters/includes/10-operations-jobs.md

@@ -1,57 +1,49 @@
-## Operations
 
-Datacenter operations (DCOps) includes management and maintenance of the day-to-day activities and infrastructure of a datacenter, ensuring its systems, equipment, and services operate smoothly and efficiently. From an organizational standpoint, DCOps consists of multiple teams managing different aspects of datacenter operations, from physical infrastructure to IT services. Their primary focus is maintaining uptime, ensuring efficiency, and providing continuous support to both internal and external clients.
+Datacenter operations (DCOps) include management and maintenance of the day-to-day activities and infrastructure of a datacenter, ensuring its systems, equipment, and services operate smoothly and efficiently. From an organizational standpoint, DCOps consists of multiple teams managing different aspects of datacenter operations, from physical infrastructure to IT services. Their primary focus is maintaining uptime, ensuring efficiency, and providing continuous support to both internal and external clients.
 
-- **Critical environment: Critical Environment Technician, CE Manager**
+**Critical environment technician, CE manager**
 
-  - A critical environment in a datacenter refers to areas or conditions where specific operations, systems, or components are essential for the functionality, performance, and reliability of the datacenter. Any failure or disruption in these areas can lead to significant downtime, data loss, or service interruption. 
+- A critical environment in a datacenter refers to areas or conditions where specific operations, systems, or components are essential for the functionality, performance, and reliability of the datacenter. Any failure or disruption in these areas can lead to significant downtime, data loss, or service interruption. 
+- The role involves managing and maintaining critical datacenter systems and equipment, ensuring safety and performance through monitoring, maintenance, and troubleshooting. The individual leads incident response teams perform complex repairs independently and guide third party contractors on site. They track assets and work orders using a computerized system, prepare detailed reports, and ensure adherence to safety and security standards. Additionally, the role includes managing team performance, supporting employee development, and overseeing project execution.
 
-  - The role involves managing and maintaining critical datacenter systems and equipment, ensuring safety and performance through monitoring, maintenance, and troubleshooting. The individual leads incident response teams, performs complex repairs independently, and guides third party contractors on site. They track assets and work orders using a computerized system, prepare detailed reports, and ensure adherence to safety and security standards. Additionally, the role includes managing team performance, supporting employee development, and overseeing project execution.
+**DC operations management** 
 
-- **DC operations management** manages the operations of datacenters, including resource requirements and needs, compliance requirements, safety and security, and financial and budget allocations.
+- Manages the operations of datacenters, including resource requirements and needs, compliance requirements, safety and security, and financial and budget allocations.
+- Manages service delivery of the datacenters to include troubleshooting and incident response, customer communication and management, and adherence to metrics and key performance indicators (KPIs).
 
-  - Manages service delivery of the datacenters to include troubleshooting and incident response, customer communication and management, and adherence to metrics and key performance indicators (KPIs).
+**Datacenter technicians**
 
-- **Datacenter technicians**
+Responsible for installing, troubleshooting, and decommissioning equipment following standardized processes. They prepare and stage hardware, perform diagnostics, and ensure proper setup according to deployment standards. They also handle service tickets efficiently, quickly troubleshoot issues with minimal disruption, and collaborate with team members to complete tasks accurately and on time. Maintaining a safe and secure work environment is a key part of the role, requiring adherence to safety training and security protocols. Additionally, they take ownership of service quality and user experience while continuously learning and developing their skills.
 
-  - Are responsible for installing, troubleshooting, and decommissioning equipment following standardized processes. They prepare and stage hardware, perform diagnostics, and ensure proper setup according to deployment standards. They also handle service tickets efficiently, quickly troubleshoot issues with minimal disruption, and collaborate with team members to complete tasks accurately and on time. Maintaining a safe and secure work environment is a key part of the role, requiring adherence to safety training and security protocols. Additionally, they take ownership of service quality and user experience while continuously learning and developing their skills.
+**Environmental Health and Safety (EHS) Managers**
 
-- **Environmental Health and Safety (EHS) Managers**
+Identify, evaluate, and mitigate risks affecting employees, suppliers, facilities, and services. They ensure compliance with EHS regulations by reviewing materials, regulatory declarations, and impact reports while also conducting or overseeing testing, monitoring, and inspections to maintain safety standards. A key responsibility is developing and delivering training programs to educate employees on EHS requirements and best practices. Additionally, they document assessments, maintain safety equipment, and recommend improvements to testing protocols. EHS Managers also implement and communicate written safety requirements, ensuring alignment across teams and stakeholders.
 
-  - Identify, evaluate, and mitigate risks affecting employees, suppliers, facilities, and services. They ensure compliance with EHS regulations by reviewing materials, regulatory declarations, and impact reports while also conducting or overseeing testing, monitoring, and inspections to maintain safety standards. A key responsibility is developing and delivering training programs to educate employees on EHS requirements and best practices. Additionally, they document assessments, maintain safety equipment, and recommend improvements to testing protocols. EHS Managers also implement and communicate written safety requirements, ensuring alignment across teams and stakeholders.
+**Electrical Engineers** 
 
-- **Electrical Engineers** are responsible for ensuring the reliable and efficient functioning of the facility's electrical systems to maintain continuous uptime and support critical IT infrastructure. Their key responsibilities include:
+Responsible for ensuring the reliable and efficient functioning of the facility's electrical systems to maintain continuous uptime and support critical IT infrastructure. Their key responsibilities include:
 
-  - Power distribution management: Design, maintain, and monitor power distribution systems, including transformers, switchgear, circuit breakers, and busways, to ensure uninterrupted power delivery. 
+- *Power distribution management:* Design, maintain, and monitor power distribution systems, including transformers, switchgear, circuit breakers, and busways, to ensure uninterrupted power delivery. 
+- *Backup power systems:* Manage and maintain backup systems such as uninterruptible power supplies (UPS) and generators to ensure seamless power availability during outages. 
+- *System monitoring and troubleshooting:* Monitor electrical systems for performance issues, conduct diagnostics, and troubleshoot problems to prevent or address power disruptions. 
+- *Energy efficiency optimization:* Work on improving the energy efficiency of the datacenter by optimizing power usage and minimizing waste, often tracking Power Usage Effectiveness (PUE) metrics. 
+- *Compliance and safety:* Ensure all electrical installations comply with industry standards, local codes, and safety regulations while conducting regular inspections to identify potential hazards. 
+- *Capacity planning and upgrades:* Analyze current and future power demands, plan for capacity upgrades, and coordinate the integration of new electrical systems to support datacenter growth. 
+- *Emergency response:* Respond to power-related incidents, implement emergency operating procedures, and lead efforts to quickly restore power in the event of failures.
 
-  - Backup power systems: Manage and maintain backup systems such as uninterruptible power supplies (UPS) and generators to ensure seamless power availability during outages. 
+**Mechanical engineers** 
 
-  - System monitoring and troubleshooting: Monitor electrical systems for performance issues, conduct diagnostics, and troubleshoot problems to prevent or address power disruptions. 
+Focus on designing, maintaining, and optimizing the mechanical systems that ensure efficient and reliable environmental control to support IT infrastructure. Their key responsibilities include:
 
-  - Energy efficiency optimization: Work on improving the energy efficiency of the datacenter by optimizing power usage and minimizing waste, often tracking Power Usage Effectiveness (PUE) metrics. 
+- *Cooling system management:* Oversee the design, operation, and maintenance of cooling systems such as HVAC units, chillers, air handling units (AHUs), and liquid cooling systems to maintain optimal temperatures and humidity levels. 
+- *Energy efficiency optimization:* Identify and implement strategies to improve the efficiency of mechanical systems, reduce energy consumption, and achieve lower power usage effectiveness (PUE) metrics. 
+- *Environmental monitoring:* Monitor temperature, airflow, and humidity levels within the datacenter to ensure the environment stays within acceptable parameters and address any anomalies. 
+- *Preventative maintenance:* Perform routine inspections and maintenance of mechanical equipment to prevent failures and extend the lifespan of critical systems. 
+- *System troubleshooting and repairs:* Diagnose issues with mechanical systems, including cooling and airflow disruptions, and perform corrective actions to minimize downtime. 
+- *Capacity planning and upgrades:* Assess cooling capacity for current and future equipment loads, plan for system upgrades, and integrate new technologies to support datacenter growth. 
+- *Safety and compliance:* Ensure all mechanical systems comply with safety regulations, industry standards, and local codes, and implement measures to mitigate risks like overheating or mechanical failures.
 
-  - Compliance and safety: Ensure all electrical installations comply with industry standards, local codes, and safety regulations while conducting regular inspections to identify potential hazards. 
 
-  - Capacity planning and upgrades: Analyze current and future power demands, plan for capacity upgrades, and coordinate the integration of new electrical systems to support datacenter growth. 
+**Learning and technical trainers** 
 
-  - Emergency response: Respond to power-related incidents, implement emergency operating procedures, and lead efforts to quickly restore power in the event of failures.
-
-- **Mechanical engineers** focus on designing, maintaining, and optimizing the mechanical systems that ensure efficient and reliable environmental control to support IT infrastructure. Their key responsibilities include:
-
-  - Cooling system management: Oversee the design, operation, and maintenance of cooling systems such as HVAC units, chillers, air handling units (AHUs), and liquid cooling systems to maintain optimal temperatures and humidity levels. 
-
-  - Energy efficiency optimization: Identify and implement strategies to improve the efficiency of mechanical systems, reduce energy consumption, and achieve lower power usage effectiveness (PUE) metrics. 
-
-  - Environmental monitoring: Monitor temperature, airflow, and humidity levels within the datacenter to ensure the environment stays within acceptable parameters and address any anomalies. 
-
-  - Preventative maintenance: Perform routine inspections and maintenance of mechanical equipment to prevent failures and extend the lifespan of critical systems. 
-
-  - System troubleshooting and repairs: Diagnose issues with mechanical systems, including cooling and airflow disruptions, and perform corrective actions to minimize downtime. 
-
-  - Capacity planning and upgrades: Assess cooling capacity for current and future equipment loads, plan for system upgrades, and integrate new technologies to support datacenter growth. 
-
-  - Safety and compliance: Ensure all mechanical systems comply with safety regulations, industry standards, and local codes, and implement measures to mitigate risks like overheating or mechanical failures.
-
-- **Learning and technical trainers** are responsible for ensuring the reliable and efficient functioning of the facility's electrical systems to maintain continuous uptime and support critical IT infrastructure. Their key responsibilities include:
-
-  - A technical trainer in datacenters designs, delivers, and refines highly technical training programs for diverse audiences, focusing on skills such as infrastructure management, application development, or datacenter hardware operations. They develop lesson plans, stay updated on the latest technologies, and use engaging teaching methods to ensure effective knowledge transfer, whether in person or virtually. Trainers analyze learner feedback and performance metrics to improve course content and delivery, while also supporting team members by guiding content updates, overseeing course quality, and sharing best practices. Additionally, they ensure training offerings align with learner goals, certifications, and organizational objectives, while fostering collaboration within learning teams to enhance the overall training experience.
+Responsible for ensuring the reliable and efficient functioning of the facility's electrical systems to maintain continuous uptime and support critical IT infrastructure. A technical trainer in datacenters designs, delivers, and refines highly technical training programs for diverse audiences, focusing on skills such as infrastructure management, application development, or datacenter hardware operations. They develop lesson plans, stay updated on the latest technologies, and use engaging teaching methods to ensure effective knowledge transfer, whether in person or virtually. Trainers analyze learner feedback and performance metrics to improve course content and delivery, while also supporting team members by guiding content updates, overseeing course quality, and sharing best practices. Additionally, they ensure training offerings align with learner goals, certifications, and organizational objectives, while fostering collaboration within learning teams to enhance the overall training experience.