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Update Set-CsCallQueue.md
Updating to remove Private Preview comment on Callback related parameters as Callback is now GA.
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teams/teams-ps/teams/Set-CsCallQueue.md

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@@ -1353,7 +1353,6 @@ Accept wildcard characters: False
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```
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### -IsCallbackEnabled
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_Private Preview customers only_
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The IsCallbackEnabled parameter is used to turn on/off callback.
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```
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### -CallbackRequestDtmf
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The DTMF touch-tone key the caller will be told to press to select callback. The CallbackRequestDtmf must be set to one of the following values:
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### -WaitTimeBeforeOfferingCallbackInSecond
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The number of seconds a call must wait before becoming eligible for callback. This condition applies to calls at the front of the call queue. Set to null ($null) to disable this condition.
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```
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### -NumberOfCallsInQueueBeforeOfferingCallback
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The number of calls in queue before a call becomes eligible for callback. This condition applies to calls arriving at the call queue. Set to null ($null) to disable this condition.
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### -CallToAgentRatioThresholdBeforeOfferingCallback
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The ratio of calls to agents that must be in queue before a call becomes eligible for callback. This conditon applies to calls arriving at the call queue. Minimum value of one (1). Set to null ($null) to disable this condition.
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### -CallbackOfferAudioFilePromptResourceId
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The CallbackOfferAudioFilePromptResourceId parameter indicates the unique identifier for the Audio file prompt which is played to calls that are eligible for callback. This message should tell callers which DTMF touch-tone key (CallbackRequestDtmf) to press to select callback. This parameter, or `-CallbackOfferTextToSpeechPrompt`, becomes a required parameter when IsCallbackEnabled is set to `True`.
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### -CallbackOfferTextToSpeechPrompt
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The CallbackOfferTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to calls that are eligible for callback. This message should tell callers which DTMF touch-tone key (CallbackRequestDtmf) to press to select callback. This parameter, or `-CallbackOfferAudioFilePromptResourceId`, becomes a required parameter when IsCallbackEnabled is set to `True`.
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### -CallbackEmailNotificationTarget
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The CallbackEmailNotificationTarget parameter must be set to a group ID (Microsoft 365, Distribution list, or Mail-enabled security) that will receive notification if a callback times out of the call queue or can't be completed for some other reason. This parameter becomes a required parameter when IsCallbackEnabled is set to `True`.
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### -ServiceLevelThresholdResponseTimeInSecond
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The target number of seconds calls should be answered in. This number is used to calculate the call queue service level percentage.

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