You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Copy file name to clipboardExpand all lines: teams/teams-ps/teams/Set-CsCallQueue.md
+23-16Lines changed: 23 additions & 16 deletions
Display the source diff
Display the rich diff
Original file line number
Diff line number
Diff line change
@@ -46,12 +46,6 @@ Note that this cmdlet is in the Skype for Business Online PowerShell module and
46
46
> - -NoAgentRedirectPersonAudioFilePrompt
47
47
> - -NoAgentRedirectVoicemailTextToSpeechPrompt
48
48
> - -NoAgentRedirectVoicemailAudioFilePrompt
49
-
>
50
-
> The following configuration parameters will only work for customers that are participating in the Voice Applications private preview for these features. General Availability for this functionality has not been determined at this time.
51
-
>
52
-
> - -OverflowActionCallPriority
53
-
> - -TimeoutActionCallPriority
54
-
> - -NoAgentActionCallPriority
55
49
> - -IsCallbackEnabled
56
50
> - -CallbackRequestDtmf
57
51
> - -WaitTimeBeforeOfferingCallbackInSecond
@@ -60,7 +54,16 @@ Note that this cmdlet is in the Skype for Business Online PowerShell module and
60
54
> - -CallbackOfferAudioFilePromptResourceId
61
55
> - -CallbackOfferTextToSpeechPrompt
62
56
> - -CallbackEmailNotificationTarget
63
-
> --
57
+
>
58
+
> The following configuration parameters will only work for customers that are participating in the Voice Applications private preview for these features. General Availability for this functionality has not been determined at this time.
59
+
>
60
+
> - -OverflowActionCallPriority
61
+
> - -TimeoutActionCallPriority
62
+
> - -NoAgentActionCallPriority
63
+
>
64
+
> The following configuration parameters will only work for customers that are participating in the Queues app private preview for these features. General Availability for this functionality has not been determined at this time.
_Saving a call queue configuration through Teams admin center will *remove* this setting._
231
235
232
236
If the OverflowAction is set to Forward, and the OverflowActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
_Saving a call queue configuration through Teams admin center will *remove* this setting._
324
329
325
330
If the TimeoutAction is set to Forward, and the TimeoutActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
_Saving a call queue configuration through Teams admin center will *remove* this setting._
418
424
419
425
If the NoAgentAction is set to Forward, and the NoAgentActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
_Saving a call queue configuration through Teams admin center will *remove* this setting._
1394
1400
1395
1401
The number of seconds a call must wait before becoming eligible for callback. This condition applies to calls at the front of the call queue. Set to null ($null) to disable this condition.
_Saving a call queue configuration through Teams admin center will *remove* this setting._
1413
1419
1414
1420
The number of calls in queue before a call becomes eligible for callback. This condition applies to calls arriving at the call queue. Set to null ($null) to disable this condition.
_Saving a call queue configuration through Teams admin center will *remove* this setting._
1432
1438
1433
1439
The ratio of calls to agents that must be in queue before a call becomes eligible for callback. This conditon applies to calls arriving at the call queue. Minimum value of one (1). Set to null ($null) to disable this condition.
_Saving a call queue configuration through Teams admin center will *remove* this setting._
1451
1457
1452
1458
The CallbackOfferAudioFilePromptResourceId parameter indicates the unique identifier for the Audio file prompt which is played to calls that are eligible for callback. This message should tell callers which DTMF touch-tone key (CallbackRequestDtmf) to press to select callback. This parameter, or `-CallbackOfferTextToSpeechPrompt`, becomes a required parameter when IsCallbackEnabled is set to `True`.
_Saving a call queue configuration through Teams admin center will *remove* this setting._
1469
1475
1470
1476
The CallbackOfferTextToSpeechPrompt parameter indicates the Text-to-Speech (TTS) prompt which is played to calls that are eligible for callback. This message should tell callers which DTMF touch-tone key (CallbackRequestDtmf) to press to select callback. This parameter, or `-CallbackOfferAudioFilePromptResourceId`, becomes a required parameter when IsCallbackEnabled is set to `True`.
_Saving a call queue configuration through Teams admin center will *remove* this setting._
1487
1493
1488
1494
The CallbackEmailNotificationTarget parameter must be set to a group ID (Microsoft 365, Distribution list, or Mail-enabled security) that will receive notification if a callback times out of the call queue or can't be completed for some other reason. This parameter becomes a required parameter when IsCallbackEnabled is set to `True`.
0 commit comments