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### -CallPriority --- Private Preview customers only
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The Call Priority of the MenuOption, only applies when the `Type` is `ApplicationEndpoint`.
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PARAMVALUE: 1 | 2 | 3 | 4 | 5
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1 = Very High
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2 = High
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3 = Normal / Default
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4 = Low
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5 = Very Low
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```yaml
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Type: Int16
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Parameter Sets: (All)
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Aliases:
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Applicable: Skype for Business Online
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Required: False
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Position: Named
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Default value: 3
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Accept pipeline input: False
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Accept wildcard characters: False
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```
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### CommonParameters
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This cmdlet supports the common parameters: `-Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see about_CommonParameters (https://go.microsoft.com/fwlink/?LinkID=113216).`
@@ -57,6 +57,12 @@ The New-CsCallQueue cmdlet creates a new Call Queue.
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> - -NoAgentRedirectPhoneNumberAudioFilePrompt
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> - -NoAgentRedirectVoicemailTextToSpeechPrompt
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> - -NoAgentRedirectVoicemailAudioFilePrompt
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>
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> While any customer may use the following configuration parameters, the functionality will only work for customers that are participating in the private preview. General Availability for this functionality has not been determined at this time.
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>
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> - -OverflowActionCallPriority
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> - -TimeoutActionCallPriority
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> - -NoAgentActionCallPriority
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## EXAMPLES
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@@ -240,8 +246,31 @@ Accept pipeline input: False
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Accept wildcard characters: False
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```
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### -OverflowActionCallPriority --- Private Preview customers only
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If the OverFlowAction is set to Forward, and the OverflowActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
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PARAMVALUE: 1 | 2 | 3 | 4 | 5
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- 1 = Very High
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- 2 = High
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- 3 = Normal / Default
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- 4 = Low
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- 5 = Very Low
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```yaml
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Type: Int16
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Parameter Sets: (All)
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Aliases:
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Applicable: Skype for Business Online
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Required: False
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Position: Named
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Default value: None
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Accept pipeline input: False
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Accept wildcard characters: False
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```
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### -OverflowThreshold
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The OverflowThreshold parameter defines the number of calls that can be in the queue at any one time before the overflow action is triggered. The OverflowThreshold can be any integer value between 0 and 200, inclusive. A value of 0 causes calls not to reach agents and the overflow action to be taken immediately
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The OverflowThreshold parameter defines the number of calls that can be in the queue at any one time before the overflow action is triggered. The OverflowThreshold can be any integer value between 0 and 200, inclusive. A value of 0 causes calls not to reach agents and the overflow action to be taken immediately.
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```yaml
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Type: Int16
@@ -290,6 +319,29 @@ Accept pipeline input: False
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Accept wildcard characters: False
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```
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### -TimeoutActionCallPriority --- Private Preview customers only
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If the TimeoutAction is set to Forward, and the TimeoutActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
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PARAMVALUE: 1 | 2 | 3 | 4 | 5
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- 1 = Very High
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- 2 = High
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- 3 = Normal / Default
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- 4 = Low
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- 5 = Very Low
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```yaml
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Type: Int16
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Parameter Sets: (All)
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Aliases:
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Applicable: Skype for Business Online
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Required: False
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Position: Named
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Default value: None
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Accept pipeline input: False
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Accept wildcard characters: False
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```
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### -TimeoutThreshold
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The TimeoutThreshold parameter defines the time (in seconds) that a call can be in the queue before that call times out. At that point, the system will take the action specified by the TimeoutAction parameter.
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The TimeoutThreshold can be any integer value between 0 and 2700 seconds (inclusive), and is rounded to the nearest 15th interval. For example, if set to 47 seconds, then it is rounded down to 45. If set to 0, welcome music is played, and then the timeout action will be taken.
@@ -341,6 +393,29 @@ Accept pipeline input: False
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Accept wildcard characters: False
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```
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### -NoAgentActionCallPriority --- Private Preview customers only
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If the NoAgentAction is set to Forward, and the NoAgentActionTarget is set to an Auto attendant or Call queue resource account Guid, this parameter must be set to indicate the priority that will be assigned to the call. Otherwise, this parameter is not applicable.
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PARAMVALUE: 1 | 2 | 3 | 4 | 5
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- 1 = Very High
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- 2 = High
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- 3 = Normal / Default
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- 4 = Low
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- 5 = Very Low
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```yaml
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Type: Int16
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Parameter Sets: (All)
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Aliases:
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Applicable: Skype for Business Online
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Required: False
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Position: Named
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Default value: None
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Accept pipeline input: False
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Accept wildcard characters: False
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```
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### -RoutingMethod
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The RoutingMethod parameter defines how agents will be called in a Call Queue. If the routing method is set to Serial, then agents will be called one at a time. If the routing method is set to Attendant, then agents will be called in parallel. If the routing method is set to RoundRobin, the agents will be called using the Round Robin strategy so that all agents share the call load equally. If the routing method is set to LongestIdle, the agents will be called based on their idle time, that is, the agent that has been idle for the longest period will be called.
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